Enhancing Perceived Fairness of AI-Based Personnel Selection Procedures: The Role of AI Certification

2023 | International Conference on Information Systems | Citations: 0

Authors: Kleiner, Romina; Hartwich, Nicole; Antons, David

Abstract: Organizations increasingly integrate artificial intelligence (AI) into their se ... Expand

Abstract: Organizations increasingly integrate artificial intelligence (AI) into their selection procedures, for example, to analyze selection interviews. However, prior research indicates that applicants react negatively to an AI as decision agent in selection interviews. Only few studies have addressed possible mechanisms to mitigate negative effects of AI usage on applicant reactions, calling for increased research attention. The present experimental study (N=180) is among the first to test whether AI certification has the potential to positively influence people's fairness perceptions of AI usage. Consistent with previous research, our results show that people are less attracted to an organization that conducts AI-based (compared to human-based) selection interviews, partially due to lower procedural fairness perceptions. With regards to AI certification, we highlight the crucial role of the certification label's perceived trustworthiness in shaping applicants' procedural fairness perceptions and organizational attraction. Future research should investigate factors that enhance the trustworthiness of an AI certification label. Collapse

Topics: artificial intelligence electronic commerce pandemic data quality anonymity

Methods: qualitative interview experiment mediation analysis statistical hypothesis test experimental design

Theories: signaling theory management theory procedural justice theory

Gamification in Nutrition Apps – Users’ Gamification Element Preferences: A Best-Worst-Scaling Approach

2021 | HICSS | Citations: 0

Authors: Berger, Michelle; Jung, Carolin

Abstract: An unhealthy diet has become a leading risk factor for many diseases. The use of ... Expand

Abstract: An unhealthy diet has become a leading risk factor for many diseases. The use of gamification elements (GEs) in nutrition apps offers a promising approach to change the eating habit. But, the design of GEs is often insufficient, leading to low user retention. Hence, the consideration of the underlying context and the target users’ preferences is essential. By conducting a survey with 220 possible users following the best-worst-scaling method, we found that goals, performance graphs, progress bars, rewards, and levels were the most preferred GEs in nutrition context. Leaderboards, narratives, social interaction, and badges were less desired. On average, five elements are perceived as optimal by most survey participants. Compared to users’ preferences in education and physical activity contexts, similarities, but also differences, were found. Our findings contribute to a better understanding of contextual differences of GE preferences and provide starting points for further research on gamification. Collapse

Topics: mobile application gamification information system use Google+ database system

Methods: survey descriptive statistic Mann Whitney U test nonparametric test literature sample

Trust and Risk in Consumer Acceptance of e-Services: A Meta-Analysis and a Test of Competing Models

2013 | International Conference on Information Systems | Citations: 0

Authors: Mou, Jian; Cohen, Jason

Abstract: Consumer perceptions of risk and their trust beliefs are considered amongst the ... Expand

Abstract: Consumer perceptions of risk and their trust beliefs are considered amongst the most important psychological states influencing online behavior. Despite the number of empirical studies that have explored the effects of trust and risk perceptions on consumer acceptance of e-services, the field remains fragmented and the posited research models are contradictory. To address this problem, we examined how trust and risk influence consumer acceptance of e-service through a meta-analysis of 52 studies followed by tests of competing causal models. The findings confirm that trust and risk are important to e-service acceptance but trust has a stronger effect size. We found that certain effect sizes were moderated by such factors as the consumer population under study, the type of e-service, and the object of trust under consideration. The data best supports the causal logic that positions trust as antecedent to risk perceptions. Risk partially mediates the effects of trust on acceptance. Collapse

Topics: behavioral intention government system electronic commerce electronic health mobile payment

Methods: meta analysis structural equation modeling descriptive statistic hierarchical linear modeling SEM tool

Online Video Game Addiction: A Review and an Information Systems Research Agenda

2013 | Americas Conference on Information Systems | Citations: 0

Authors: Sepehr, Sepandar; Head, Milena

Abstract: Using IT systems for extensive amounts of time can have negative affects on one’ ... Expand

Abstract: Using IT systems for extensive amounts of time can have negative affects on one’s life. In particular, online video games have received recent attention for their potential addictive nature. While most scholarly works in this domain have been performed by psychologists and psychiatrists, this manuscript posits that there is a great opportunity for information systems researchers to provide a unique contribution in understanding this phenomenon. A selective literature review is conducted to develop an information systems-based framework that maps extant video game research and identifies research gaps. Collapse

Topics: video game video game addiction internet addiction database system individual characteristic

Methods: literature study descriptive statistic literature sample conceptual modelling structured literature research

Theories: technology acceptance model