Results

Found 2 articles

Clear filters

Building Healthier Communities: Value Co-Creation within the Chronic Care Model for Rural Under-Resourced Areas
PDF
2017 | HICSS | Citations: 0
Authors: Higa, Christina; Davidson, Elizabeth

Abstract: Chronic disease is a worldwide epidemic that disproportionately affects low- to ... Expand

Abstract: Chronic disease is a worldwide epidemic that disproportionately affects low- to middle-income countries and regions [1]. The Chronic Care Model (CCM) is intended to address the significant societal costs and health burdens of chronic disease through redesign of the health care system and has raised awareness of the need for integration of clinical services and public health resources. To complement this descriptive, a-theoretical framework, we develop a theory-driven research model rooted in servicedominant logic (S-D logic). Our model conceptualizes improved chronic disease health outcomes as cocreated value and focuses on triadic actor-to-actor-to actor (patients, family/friends and health care providers) resource integration and service exchange. We illustrate the model’s utility for policy and intervention design and for research on diabetes selfmanagement programs in low-income, rural communities, in which patients’ social capital resources can be integrated with health IT and healthcare expertise in CCM program design. Collapse

Semantic filters: service-dominant logic Bluetooth

Topics: participatory design health information system value creation Bluetooth mobile phone

Methods: conceptual modelling design methodology theory development action research survey

Theories: service-dominant logic
Product as a Service: Enabling Physical Products as Service End-Points

2014 | International Conference on Information Systems | Citations: 0
Authors: Xu, Runhua; Ilic, Alexander

Abstract: Manufacturers of consumer goods are trying to establish a direct link to consume ... Expand

Abstract: Manufacturers of consumer goods are trying to establish a direct link to consumers and to strengthen their competitive position by offering additional services. Even for simple services like a free warranty extension, manufacturers often rely on old-fashioned mailin coupons and have to encourage consumers to reach out to them over inefficient channels. We suspect that the transaction costs for initiating such relationships are prohibitively high and limit the potential. Therefore, we conducted a survey among 1012 consumers to determine the current and desired level of product-related service consumptions. Our findings suggest an increase of 22% in intention to use if search cost were reduced. In a second step, we quantify the potential of reducing search cost by developing and evaluating a mobile IS for services. The results show a potential of effort reduction by factor 11 and identify opportunities for enabling an increase in productrelated service consumption with information systems. Collapse

Semantic filters: service-dominant logic Bluetooth

Topics: mobile system smartphone laptop computer internet technology Bluetooth

Methods: design artifact survey survey design parametric test paired t-test

Theories: service-dominant logic

Page 1 of 1

AIS11

Journals

Conferences

Semantic Filter

Found 2 articles

Building Healthier Communities: Value Co-Creation within the Chronic Care Model for Rural Under-Resourced Areas

Product as a Service: Enabling Physical Products as Service End-Points