Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action

2023 | Information Systems Research | Citations: 0

Authors: Ketter, Wolfgang; Schroer, Karsten; Valogianni, Konstantina

Abstract: Transportation is a backbone of modern globalized societies. It also causes appr ... Expand

Abstract: Transportation is a backbone of modern globalized societies. It also causes approximately one third of all European Union and U.S. greenhouse gas emissions, represents a major health hazard for global populations, and poses significant economic costs (e.g., due to traffic congestion). However, rapid innovation in vehicle technology, mobile connectivity, computing hardware, and artificial intelligence–powered information systems heralds a deep socio-technical transformation of the sector. The emergence of connected, autonomous, shared, and electric vehicle technology has created a digital layer that resides on top of the traditional physical mobility system. The resulting layered modular architecture is similar to that seen in other cyber-physical systems. Yet, it also comes with several characteristics and challenges that are unique to the domain of mobility and require entirely new solution approaches. Although other management and domain-specific research disciplines have started to embrace the new opportunities for research resulting from this deep structural change, the information systems (IS) community’s involvement in smart mobility research has been marginal. Yet, we argue that our field’s uniquely multidisciplinary, data-driven, and socio-technical research lens puts it in a strong position to address many of the large-scale societal challenges encountered in the mobility sector. Therefore, we make the case for IS research to play an active role in delivering a smart sustainable mobility ecosystem that is beneficial to users, mobility providers and the environment. We contribute a research framework to direct IS research efforts while providing a shared understanding of the smart sustainable mobility domain. We also present seven IS research opportunities along the dimensions of this framework and propose concrete angles of attack which we hope will spur an impactful and structured research agenda in the area. History: Ahmed Abbasi, Senior Editor; Gautam Pant, Associate Editor. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1167. Collapse

Topics: unintended consequence computer aided software engineering innovation management big data IS economics

Methods: causality analysis survey design science machine learning literature sample

Transparency in the Privacy Context: A Structured Literature Review

2022 | European Conference On Information Systems | Citations: 0

Authors: Sleziona, Philipp; Widjaja, Thomas

Abstract: Transparency features, such as privacy policies and privacy seals, frequently o ... Expand

Abstract: Transparency features, such as privacy policies and privacy seals, frequently offer users information about an online service's collection and handling of personal data. While transparency is a heavily studied topic in the privacy context, the findings are equivocal, due to mixed results on the effects of transparency and heterogeneous conceptualizations of the term transparency. This is worrisome as transparency is widely recognized as a key instrument to empower users and guide their decisions, making the effects of transparency of fundamental importance for regulators, online service providers, and users. To address missing conceptual clarity and differing effects of transparency, we conducted a structured literature review on transparency in the privacy context. We extract three distinct conceptualizations of transparency and two subdimensions of privacy information, which impact user decisions. We provide a research agenda for future studies, investigating the effects of transparency in the privacy context. Collapse

Topics: privacy decision making information privacy concern database system

Methods: literature study literature sample structured literature research

Theories: privacy calculus theory

Governance Mechanisms in Digital Platform Ecosystems: Addressing the Generativity-Control Tension

2022 | Communications of the Association for Information Systems | Citations: 0

Authors: Staub, Nicola; Haki, Kazem; Aier, Stephan; Winter, Robert

Abstract: Digital platform owners repeatedly face paradoxical design decisions with regar ... Expand

Abstract: Digital platform owners repeatedly face paradoxical design decisions with regard to their platforms' generativity and control, requiring them to facilitate co-innovation whilst simultaneously retaining control over third-party complementors. To address this challenge, platform owners deploy a variety of governance mechanisms. However, researchers and practitioners currently lack a coherent understanding of what major governance mechanisms platform owners rely on to simultaneously foster generativity and control. Conducting a structured literature review, we connect the fragmented academic discourse on governance mechanisms with each aspect of the generativity-control tension. Next to providing avenues for prospective digital platform research, we elaborate on the double-sidedness of governance mechanisms in fostering both generativity and control.The remainder of this paper is structured as follows. We first introduce the concept of digital platforms and platform ecosystems, the notion of tensions, as well as governance and its application to the platform context. Subsequently, we describe how each of the key governance mechanisms as identified in our literature review was discussed regarding control and/or generativity. Lastly, we conclude with a discussion of our findings, limitations, and suggested avenues for future research. Conceptual FoundationIn this section, we provide an overview of digital platforms and platform ecosystems, introduce the notion of tensions, and explain governance and its implementation through mechanisms. Collapse

Topics: digital platform platform governance digital ecosystem iOS Android

Methods: literature study longitudinal research literature sample structured literature research qualitative coding

Striving for Global Optima in Digital Transformation: A Paradox Theory Approach

2022 | International Conference on Information Systems | Citations: 0

Authors: Viljoen, Altus; Hein, Andreas; Przybilla, Leonard; Setzke, David Soto; Krcmar, Helmut

Abstract: Inherent properties of digital technologies offer promising possibilities such ... Expand

Abstract: Inherent properties of digital technologies offer promising possibilities such as rapid scalability and exponential growth. However, we observe that firms pursuing digital transformation (DT) initiatives face difficulties in realizing these benefits, as they face competing organizational demands (tensions) in the DT context. By considering digital technologies' unique properties and adopting a paradox theory lens, we conducted a qualitative study with 28 interviewees across three companies from which we derive six drivers of tensions and three novel paradoxical tensions within the DT context. We show how these drivers and tensions lead to firms pursuing short-term successes at the cost of strategic benefits that DT offers (what we call "local" instead of "global" optima). We provide scholars and practitioners with a fundamental understanding of how digital technologies define challenges in the DT process so that firms can proactively structure DT initiatives to reach global optima. Collapse

Topics: privacy digital transformation information exchange business-to-consumer business-to-business

Methods: qualitative interview qualitative coding case study personal interview literature study

Theories: semiotic theory

Evidence Quality, Transparency, and Translucency for Replication in Information Systems Survey Research

2021 | Communications of the Association for Information Systems | Citations: 0

Authors: Daneshvar Kakhki, Mohammad; Mousavi, Reza; Palvia, Prashant

Abstract: Replicability represents the cornerstone of reliable development in science. In ... Expand

Abstract: Replicability represents the cornerstone of reliable development in science. In this paper, we develop a framework for enhancing current data-collection practices' replicability in survey research in information systems. To develop the framework, we built on literature, benchmarks of various scientific associations, and a review of policies and best practices in leading business journals. The framework identifies best practices for transparently collecting data, sharing data and methods, and developing high-quality evidence. We analyzed 82 recently published survey research in nine IS journals as a sample that represents high-quality IS research to identify their replicability and found that not one papers provided enough details for replication. We conclude by discussing our framework's implications for researchers, journals, and scientific institutions and the role that these entities can play in enhancing IS research's replicability. Collapse

Topics: social media strategic management

Methods: survey literature sample survey design statistical power analysis machine learning

The Role of Complementors in Platform Ecosystems

2021 | International Conference on Business Informatics | Citations: 0

Authors: Deilen, Marius; Wiesche, Manuel

Abstract: Platform ecosystems have recently drawn considerable research attention to schol ... Expand

Abstract: Platform ecosystems have recently drawn considerable research attention to scholars in various disciplines, as the influence of platforms is increasingly relevant in the economy. However, most research focused on the technological- and business aspect of platforms taking the viewpoint of the platform owner. Little research has been conducted to understand and analyze heterogeneous types of complementors in platform ecosystem. To this end, we conduct a literature review of relevant journals and conferences on the view of complementors in platform ecosystems. Based on this analysis we derive two important topics for future research: the heterogeneity of complementors in platform ecosystems and the individual evaluation of complementors. This scientific article contributes to the understanding of complementors in platform ecosystems in the information systems literature by structuring the relevant research of the complementors with respect to their role and contributions to platform ecosystem and presenting possible avenues for future research. Collapse

Topics: digital ecosystem

Methods: literature study literature sample

The Building Blocks of Software Platforms: Understanding the Past to Forge the Future

2021 | Journal of the Association for Information Systems | Citations: 6

Authors: Li, He; Kettinger, William

Abstract: This study takes a review and theory development (RTD) approach to synthesizing ... Expand

Abstract: This study takes a review and theory development (RTD) approach to synthesizing the software platform literature, offering theoretical perspective and research guidance. In doing so, we conceptualize platform and complementary capabilities for software platform owners and complementors. The review indicates that three dimensions reflect platform capabilities: intermediarity, generativity, and ambidexterity, while complementary capabilities include creativity, interconnectivity, and appropriability dimensions. We derive an integrative framework of software platforms, which explains (1) how software platform owners and complementors improve performance by enhancing their capabilities, and (2) how software platform owners, complementors, and the ecosystem environment coevolve. We then discuss how future research can build on and enrich the research framework. Collapse

Topics: digital ecosystem network effect strategic management marketing management database system

Methods: theory development literature study synthesis literature sample hierarchical linear modeling

Sustainability of Rewards-Based Crowdfunding: A Quasi-Experimental Analysis of Funding Targets and Backer Satisfaction

2021 | Journal of Management Information Systems | Citations: 0

Authors: Wessel, Michael; Gleasure, Rob; Kauffman, Robert J.

Abstract: Rewards-based crowdfunding presents an information asymmetry for participants du ... Expand

Abstract: Rewards-based crowdfunding presents an information asymmetry for participants due to the funding mechanism used. Campaign-backers trust creators to complete projects and deliver rewards as outlined prior to the fundraising process, but creators may discover better opportunities as they progress with a project. Despite this, the all-or-nothing (AON) mechanism on crowdfunding platforms incentivizes creators to set meager funding-targets that are easier to achieve but may offer limited slack when creators wish to simultaneously pursue emerging opportunities later in the project. We explore the related issues of how funding targets seem to be selected by the creators, and how dissatisfaction with the rewards outcomes may arise for the backers. We constructed a quasi-experimental (QE) research design based on an extensive dataset from Kickstarter with nearly 390,000 campaigns. Our findings show that creators who set particularly meager funding-targets for their campaigns are more likely to receive sufficient funds but are less likely to satisfy backers with the project outcomes they deliver. We also test the moderating roles of creator and campaign characteristics. Overall, this study provides evidence that the funding mechanism used in rewards-based crowdfunding may be unsustainable in its current form, unless new mechanisms are introduced to realign the diverging incentives for creators and backers. Collapse

Topics: crowdsourcing crowdfunding anonymity electronic commerce digital platform

Methods: quasi experiment descriptive statistic literature sample sentiment analysis causality analysis

Theories: economic theory agency theory

Turning Big Data into Value: A Literature Review on Business Value Realization from Process Mining

2020 | European Conference On Information Systems | Citations: 13

Authors: Eggers, Julia; Hein, Andreas

Abstract: In recent years, process mining has emerged as the leading Big Data technology ... Expand

Abstract: In recent years, process mining has emerged as the leading Big Data technology for business process analysis. By extracting knowledge from event logs readily available in information systems, process mining provides new ways to discover, monitor, and improve processes while being agnostic to the source system. Despite its undisputed practical relevance, we have a limited understanding of how organizations realize value potentials from applying process mining in different organizational contexts. Addressing this gap, we conduct an assessing literature review by analyzing 58 papers from the literature on process mining to synthesize the existing knowledge on business value realization from process mining. Our analysis is guided by adopting the perspective of process mining embedded within its organizational context. By analyzing the dimensions of the nomological net around process mining, we contribute to the broader research field of Big Data value realization twofold. First, we uncover which benefits organizations gain by applying process mining. Second, we analyze the organizational capabilities and practices that influence how organizations use and implement process mining. In addition, we reveal how process mining leads to business value realization. Based on these results, we suggest directions for future research on process mining in the organizational context. Collapse

Topics: process mining decision making organizational value organizational context business process management

Methods: literature study design artifact qualitative coding literature sample computational algorithm

Challenges to Implementing Disruptive and Digital Technologies

2020 | Americas Conference on Information Systems | Citations: 0

Authors: Ghawe, Ali

Abstract: Implementing digital technologies requires adapting an organization's structure ... Expand

Abstract: Implementing digital technologies requires adapting an organization's structure, control, culture, norms and routines to opportunities and challenges associated with these technologies. Similar to prior disruptive technologies, digital technologies can also be disruptive in certain contexts and their implementation initiatives face challenges. Are these challenges unique or similar to those faced by organizations implementing prior technologies? We answer this question through a systematic review of the literature published during the past ten years in the 8 journals of the AIS Basket of 8. First, we classify literature based on the implemented technology: non-IT, functional-IT, network-IT, enterprise-IT and digital. Second, we adopt a general framework from the strategy implementation scholarship and use it as a theoretical guide for classifying the studied implementation challenges in the literature. And, finally, identify how digital technologies provide some unique mechanisms that have the potential to overcome many of the challenges faced when organizations implement disruptive technologies.Recently we entered the sixth wave of technological disruption-digital disruption. This wave comes after the water power and iron wave, the steam power and railways wave, the steel and electric power wave, the automobile and oil wave, and the computers, telecommunication and information technology wave (Bodrožić and Adler 2018). But what is digital disruption? Digital disruption is defined as the alteration of the dominant established logic, norm, or routines of an organization where the novelty of digital objects and their digital attributes give rise to innovations (Baiyere and Hukal 2020). Collapse

Topics: systems implementation disruptive innovation database system enterprise information system

Methods: literature sample literature study theoretical contribution structured literature research