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The Relationship Between Psychological Ownership and IT-Driven Value

2000 | International Conference on Information Systems | Citations: 0
Authors: Avital, Michel; Vandenbosch, Betty

Abstract: The concept of psychological ownership is employed in order to enhance our under ... Expand

Abstract: The concept of psychological ownership is employed in order to enhance our understanding of the relationship between users and information technology professionals and to describe the IT/business process relationship. We use co-ownership to signify a complementary relationship in which users are involved in IT while IT professionals are simultaneously involved in business processes. In an initial study, interviews at four organizations suggest that co-ownership explains information systems’ success and top-rated returns from IT investments. In a second study, we are developing a measure of co-ownership and testing its effect on IT value and performance through a large-scale survey. Collapse

Semantic filters: critical incident technique IT productivity

Topics: IS value IT workforce business process management IS success information system use

Methods: qualitative interview survey case study literature study ambiguous question
Joint Ownership and Organizational Role: Critical Factors of IT-Driven Value

2000 | Americas Conference on Information Systems | Citations: 0
Authors: Vandenbosch, Betty; Avital, Michael

Abstract: The concept of psychological ownership is used to enhance our understanding of t ... Expand

Abstract: The concept of psychological ownership is used to enhance our understanding of the relationship between users and information technology professionals, and to describe the IT-business process relationship. We propose that the user-IT ownership interaction determines the role that IT professionals assume in the organization: partner, order taker, advisor or technocrat. Interviews at four major organizations support the existence of these roles, and indicate that the particular role assumed by the IT professionals is likely to be related to the value generated by IT. The study suggests that the highest IT value stems from partnership between the users and the individuals in the IT function, which requires both business process ownership by IT professionals and information system ownership by users. Collapse

Semantic filters: critical incident technique IT productivity

Topics: IT workforce business process management IT job value creation psychological ownership

Methods: qualitative interview qualitative content analysis cross sectional research critical incident technique case study

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The Relationship Between Psychological Ownership and IT-Driven Value

Joint Ownership and Organizational Role: Critical Factors of IT-Driven Value