How the Personalities and Behaviors of Information Systems Professionals Influence the Effectiveness of Information Systems Departments

2022 | Information Systems Management | Citations: 0

Authors: Karimikia, Hadi; Singh, Harminder; Donnellan, Brian

Abstract: Building on the concept of organizational citizenship behavior (OCB), this study ... Expand

Abstract: Building on the concept of organizational citizenship behavior (OCB), this study develops a multi-level research model to examine how IS-specific OCBs displayed by IS professionals impact the perceived effectiveness of IS departments, and how the manifestation of IS-specific OCBs is in turn affected by the personal attributes of IS professionals, the leadership style of IS leaders, and the quality of the interactions within IS departments. Collapse

Topics: IT workforce personality system quality IS effectiveness data quality

Methods: survey statistical hypothesis test SEM tool hierarchical linear modeling structural equation modeling

Theories: social exchange theory big five model