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Champion Networks in Federated Interorganizational Systems: Case Studies in Telemedicine
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2004 | Communications of the Association for Information Systems | Citations: 6
Authors: Garfield, Monica; Kamis, Arnold A.; Le Rouge, Cynthia M.

Abstract: Champions are critical to the success of an information system implementation. W ... Expand

Abstract: Champions are critical to the success of an information system implementation. When implementing a large information system, research shows that success may require more than one type of champion. This study investigates the types of champions used in federated interorganizational systems (FIOS) in a state telemedicine context. Case studies were conducted in Georgia, Pennsylvania, Ohio, and Wisconsin to identify the network of champions in state telemedicine systems. We found that FIOS that relied on a network of champions, including a sponsorship champion at the state level, as well as a technical champion and user champion at site locations, were more successful than those that lacked such a network. We suggest that our model of champions in FIOS applies not only to state telemedicine, but also to any large-scale system implementation spanning a federation of loosely coupled organizations. Collapse

Semantic filters: Georgia Ohio

Topics: electronic health IS success website database system video conference

Methods: qualitative interview literature study case study archival research personal interview
Factors that Effect the Impact of State Telemedicine Policies on Telemedicine Activities

2000 | Americas Conference on Information Systems | Citations: 0
Authors: Garfield, Monica J

Abstract: Policies that govern the telecommunications industry will significantly impact t ... Expand

Abstract: Policies that govern the telecommunications industry will significantly impact the use and evolution of IT. Although there is substantial research on telecommunications policy at the national level, very little has been done at the state level. A major policy initiative at the state level has been the creation of a telemedicine industry. This research piece studied factors that effect the impact of state government telemedicine policy on telemedicine activities. Collapse

Semantic filters: Georgia Ohio

Topics: electronic health communication service infrastructure

Methods: qualitative interview case study qualitative coding personal interview archival research

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Champion Networks in Federated Interorganizational Systems: Case Studies in Telemedicine

Factors that Effect the Impact of State Telemedicine Policies on Telemedicine Activities