A Configurational Set-Theoretic Approach to an Innovation Capability Maturity Model

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Gräubig, Dix; Bley, Katja

Abstract: Constantly evolving economic demands caused by phenomena such as digital transf ... Expand

Abstract: Constantly evolving economic demands caused by phenomena such as digital transformation necessitate businesses and their underlying models to adapt. One possible solution for enhancing innovation potential and increasing revenue is implementing an innovation capability maturity model. This research replicates an existing maturity model development approach, which accounts for the unique characteristics of a class of companies based on their size and sector. Thus, by using a data-driven method, we provide an innovation capability maturity model for small industrial companies. We identified 21 combinations of factors that can affect innovation capability maturity, grouped into a knowledge and organizational dimension. Using a set-theoretic approach, we identified configurations of these factors that lead to low, medium, and high levels of innovation capability maturity. Based on these findings, we support an empirically driven, set-theoretic approach for developing a maturity model that can be used for higher applicability and representativity in individual classes of companies. Collapse

Topics: innovation management research and development fuzzy logic business model business process management

Methods: structured literature research descriptive statistic design science longitudinal research maturity model

Theories: fuzzy set theory knowledge based theory of the firm balance theory

Dynamic Capabilities in Cybersecurity Intelligence: A Meta-Synthesis to Enhance Protection Against Cyber Threats

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: Pigola, Angélica; Costa, Priscila da

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Topics: IT security data security database system innovation management IT security threat

Methods: case study synthesis design science maturity model capability maturity model integration

Theories: dynamic capabilities theory resource based view of the firm

Designing Extended Zero Trust Maturity Model – From Technical to Socio-Technical

2023 | International Conference on Information Systems | Citations: 0

Authors: Tokerud, Simen; Jansen, Jarand; Niemimaa, Marko; Järveläinen, Jonna

Abstract: Recent successful cybersecurity attacks have exploited trust to compromise orga ... Expand

Abstract: Recent successful cybersecurity attacks have exploited trust to compromise organizational information systems. Scholars and practitioners agree that the issue originates from the organizational perimeter security approach, within which perimeter trust is assumed. To improve the situation, building security principles on the idea that trust is not inherent but earned has been proposed, coined as Zero Trust. However, the current discussions spearheaded by technology-minded practitioners have focused mostly on trust at the network security and architecture levels, largely omitting the organizational aspects of security. To address this gap, we build on socio-technical approach and maturity models to develop a novel artifact with security experts, addressing the need for organizational Zero Trust through the Extended Zero Trust Maturity Model. Our research contributes to discussions on holistic information security management by extending the principles of Zero Trust from technical into socio-technical approach and responds to calls to reconsider foundational assumptions of IS security. Collapse

Topics: data security information security management IT security spreadsheet phishing

Methods: maturity model design science qualitative interview literature study case study

Critical Success Factors Classification Framework for Measuring Maturity of Organisations using New Generation ERP Systems: A Systematic Literature Review

2023 | International Conference on Information Systems | Citations: 0

Authors: Wong, Wai Yip Freddy; Lane, Michael

Abstract: This paper investigates how Critical Success Factors (CSFs) can be used to det ... Expand

Abstract: This paper investigates how Critical Success Factors (CSFs) can be used to determine appropriate measurement items for design and assessment of ERP Maturity Models (ERPMMs). Our systematic literature review answers: RQ1 What are the primary dimensions of CSFs that can be used as measurement items for ERP maturity models? and RQ2 What are the additional dimensions of CSFs that can be used to evaluate the maturity of organisations using new generation ERP systems? Results reveal most ERPMMs can be categorised into specific CSF dimensions, and different sets of measurement items can be derived from these dimensions. The main contribution of this research is a CSF classification framework with eight dimensions: Governance, Culture, Technology, Operation, People, Project, Performance, and Products & Services. Our CSF classification framework will help researchers and practitioners to select a set of suitable CSF measurement items to assess maturity levels of organisations using new generation ERP systems. Collapse

Topics: enterprise resource planning critical success factor production management industry 4.0 enterprise resource planning implementation

Methods: literature sample maturity model structured literature research design science archival research

ADA-CMM: A Capability Maturity Model for Advanced Data Analytics

2022 | HICSS | Citations: 0

Authors: Korsten, Ginger; Aysolmaz, Banu; Turetken, Oktay; Edel, Diederick; Ozkan, Baris

Abstract: Despite the rising importance of advanced data analytics, there is limited guida ... Expand

Abstract: Despite the rising importance of advanced data analytics, there is limited guidance on how organizations should leverage it. The benefits that an organization can gain through advanced data analytics depends on the organization’s ability to gain and use relevant capabilities. This study introduces a capability maturity model (ADA-CMM) for advanced data analytics to help organizations assess their current state of capabilities for managing advanced data analytics. We used the Delphi method to develop the maturity model and performed a survey to evaluate its validity. The results confirm that the maturity level of the advanced data analytics capabilities of organizations is positively related to the business value that they can capture from their use, which in turn found positively related to organizational performance. ADA-CMM can be used by organizations as a self-assessment tool and to create a roadmap for improving their relevant capabilities. Collapse

Topics: ADA organizational productivity analytical information system value creation big data

Methods: survey design science maturity model partial least squares path modeling capability maturity model

Introduction to the Business Intelligence & Big Data for Innovative and Sustainable Development of Organizations Mini-track

2022 | HICSS | Citations: 0

Authors: Olszak, Celina M; Zurada, Jozef; Kozanoglu, Dilek Cetindamar

Abstract: This mini-track sought papers that provide a theoretical, conceptual, and/or ap ... Expand

Abstract: This mini-track sought papers that provide a theoretical, conceptual, and/or applied grounded discussion of Business Intelligence (BI) and Big Data (BD) to (1) aid organizations in innovative and sustainable development, (2) provide the added value to the development of organizations and their decisionmaking process, (3) support organizational creativity, (4) design intelligent information systems and build decision support systems in organizations, and (5) use tools and solutions to achieve innovative and sustainable development of organizations.The mini-track includes five papers. The first paper, titled Toward a unified model of mobile Business Intelligence (m-BI) acceptance and use, focuses on factors affecting m-BI. After conducting a systematic literature review, Weichbroth, Kowal, and Kalinowski identify five factors: Perceived Value, Perceived Ease of Use, Managerial Attitudes, Facilitating Conditions and Quality of Information, and specified their interrelationships. Then, they introduce an acceptance and use model (m-BIAM). The paper invites researchers to test and evaluate their m-BIAM model to confirm its validity and predictive power. Collapse

Topics: supply chain management procurement management ADA analytical information system business intelligence

Methods: design science capability maturity model

Complementary Technology Traces in Software Practice: A Retrospective Reflection over Sixteen Years of Evolution at Ericsson

2021 | European Journal of Information Systems | Citations: 0

Authors: Mathiassen, Lars; Sandberg, Anna

Abstract: To advance knowledge about evolution of practices within a software organisation ... Expand

Abstract: To advance knowledge about evolution of practices within a software organisation, we offer a retrospective reflection based on several years of research into a software unit at Ericsson AB. Covering 16 years of evolution, we developed multiple publications from continuously expanding sources of software technology implementation data. While these publications report from specific junctures of software practice evolution at the unit, our retrospective reflection allows us to consider the impacts of the unit’s investments into two technology paradigms over the sixteen-year period: first into CMM-RUP with a focus on discipline and structured practices and years later into Agile-Lean with a focus on flexibility and responsive practices. Hence, we adopt retrospective reflection to investigate how imprints from the two paradigms, despite considerable timespan between the related technology implementations, eventually complemented each other in the unit’s software practices. Because one paradigm focuses on discipline and structured practices and the other on flexibility and responsive practices, our retrospective reflections consider how the two paradigms together impacted the software unit’s ambidextrous capability. As a result, we advance the idea that as software organisations over time invest in complementary technology paradigms they leave important technology traces with sustainable impacts on their software practices. Collapse

Topics: systems implementation systems development project management agile software development IT manager

Methods: qualitative interview triangulation design methodology longitudinal research literature study

Theories: ambidexterity theory

Maturity Models in Information Systems: A Review and Extension of Existing Guidelines

2021 | International Conference on Information Systems | Citations: 3

Authors: Mettler, Tobias; Ballester, Omar

Abstract: Maturity models (MM) enjoy great popularity among scholars and practitioners, p ... Expand

Abstract: Maturity models (MM) enjoy great popularity among scholars and practitioners, particularly for addressing the novel challenges in IS design and management of IS projects. However, MM research is harshly criticized by rigor-centered academics because of methodological shortcomings. This is because existing design principles for MM development often are insufficiently applied. In this research, we conduct a scoping review of the academic MM literature. Informed by the analysis of MM literature, we pinpoint existing methodological weaknesses of MM research and offer suggestions on how to improve extant design principles for MM development. The presented guideline extensions apply to the complete MM design process from problem definition to results presentation and cover eight design principles. Our results contribute to increased relevance and rigor in MM research. Further, they motivate further research on empirically and longitudinally validating MM's impact in practice and on the mechanisms of how MM supports organizational learning. Search and selection of articles related to maturity modelsBased on the recommendations outlined by Rowe (2014), we applied a systematic search and screening procedure within the specified limits, which are summarized in Figure 1. Figure 1. Literature review search and selection procedure. SELECTION 197 retrieved articles 129 articles included in the literature review Journals: Collapse

Topics: IS discipline digital transformation IS maturity business process management organization learning

Methods: literature sample design guideline co-citation analysis structured literature research maturity model

IT-Enabled Sustainable Supply Chain Management Capability Maturity

2021 | HICSS | Citations: 0

Authors: Peng, Xiang; Kurnia, Sherah; Cui, Tingru

Abstract: The increasing importance of sustainability gives rise to the sustainable supply ... Expand

Abstract: The increasing importance of sustainability gives rise to the sustainable supply chain management (SSCM). To help organizations develop their SSCM capabilities with IT support, this paper proposes an ITenabled sustainability supply chain management capability maturity model (SSCM CMM). Based on the previous literature, seven SSCM capabilities and four IT dimensions are identified. A five-level maturity model is then defined based on these two domains. The model is preliminarily examined through an in-depth case study with an Australian company. The case study reveals that the role played by IT is not fully recognized, the integration of IT function for sustainability into other organizational functions should be appropriately guided, and sustainability innovation capability deserves more attention. This study guides future research to systematically explore the role of IT and investigate the progression of ITenabled SSCM implementation and provides a useful tool for organizations to develop their SSCM capabilities with the support of IT. Collapse

Topics: information technology capability innovation management system support system integration supply chain management

Methods: qualitative interview case study design science maturity model capability maturity model

How to structure a company-wide Business Activity Monitoring Adoption

2021 | Americas Conference on Information Systems | Citations: 0

Authors: Roell, Ulrich; Barth, Thomas

Abstract: ... Expand

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Topics: organization structure digital innovation business process management digital transformation analytical information system

Methods: action design research case study design science design artifact capability maturity model

Theories: sociotechnical systems theory socio technical theory