Leveraging Cloud Computing and Software-as-a-Service to Build Sustainable and Resilient Supply Chains

2023 | International Conference on Information Systems | Citations: 0

Authors: Herbe, Amandine

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Topics: software as a service affordance user experience data management usability

Methods: qualitative interview literature study theory development design science capability maturity model integration

Theories: theory of affordance

Dynamic Capabilities in Cybersecurity Intelligence: A Meta-Synthesis to Enhance Protection Against Cyber Threats

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: Pigola, Angélica; Costa, Priscila da

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Topics: IT security data security database system innovation management IT security threat

Methods: case study synthesis design science maturity model capability maturity model integration

Theories: dynamic capabilities theory resource based view of the firm

Controlling Technical Debt Remediation in Outsourced Enterprise Systems Maintenance: An Empirical Analysis

2021 | Journal of Management Information Systems | Citations: 0

Authors: Ramasubbu, Narayan; Kemerer, Chris F.

Abstract: Technical debt refers to maintenance obligations that stem from violations of es ... Expand

Abstract: Technical debt refers to maintenance obligations that stem from violations of established standards during the development and subsequent maintenance of enterprise systems. Technical debt remediation is particularly challenging in the outsourcing context due to information asymmetry between client and vendor teams. Control balancing—the periodic adjustments to the control configurations of outsourced projects—has been proposed as a process to help mitigate these information asymmetry challenges. Using data collected from 1,824 real-world projects, we tested to what extent control balancing improves the remediation of technical debt. After controlling for a number of technical and environmental factors, including system size, system lifespan, and contract parameters, we find that control balancing can benefit technical debt remediation, but primarily when processes for migrating technical debt-laden systems to new technological platforms have been identified. We highlight the role of technical debt in influencing the effects of relational flexibility in inter-firm engagements. Collapse

Topics: outsourcing enterprise information system virtual teamwork IT project database system

Methods: survey focus group group interview instrumental variables estimation archival research

Digital Maturity of Hospitals in Practice: A Qualitative Design-Approach

2021 | European Conference On Information Systems | Citations: 0

Authors: Burmann, Anja; Deiters, Wolfgang; Meister, Sven

Abstract: Digitalization of hospitals is advancing slowly. Progress in practice is seldom ... Expand

Abstract: Digitalization of hospitals is advancing slowly. Progress in practice is seldom structurally measured and supported. Available approaches to model maturity regarding digitalization are highly specialized, neglect transformational properties and lack utilizable value for the end user. In order to develop a practically applicable maturity measurement approach the authors incorporate needs and feedback from the field. This leads to a combination of quantifiable and quality aspects of characteristics associated with digitalization status. Furthermore, practice requires the assessment to be able to be adapted to individual needs. The approach presented comprises three assessing tools, which are eventually integrated into one assessment. The defined maturity scale leaves room for incorporating future technical developments. In an iterative building and review cycle, the presented measurement approach was found suitable and reasonable by experts from the sector. Practical application of the MM approach in the future will contribute to describing causalities in the expert organization "hospital". Collapse

Topics: innovation management evaluation criteria IS maturity

Methods: survey qualitative interview literature study field study design science

Health Capability Maturity Model: Person-centered Approach in Personal Health Record system

2016 | Americas Conference on Information Systems | Citations: 0

Authors: Pak, Jinie; Song, Yeong-Tae

Abstract: Personal health record (PHR) system is considered an important component in impl ... Expand

Abstract: Personal health record (PHR) system is considered an important component in implementing continuity of care and evidence based treatment in modern healthcare. However, the adoption rates for PHR system by general public still remained low due to lack of interest and low health literacy level. In this paper, we propose a health capability maturity model (HCMM) and corresponding improvement paths to improve an individual’s capability to manage one’s health systematically by using PHRs. The HCMM allows an individual to collect, monitor, and control one’s health information. To this end, we attempt to integrate some of the key processes and concepts from Capability Maturity Model Integration (CMMI) and Transtheoretical Model (TTM) into HCMM that assesses an individual’s capability and awareness on managing health and well-being and suggests customized improvement goals. Collapse

Topics: change management systems development electronic mail

Methods: design science capability maturity model literature study capability maturity model integration

Improving Consulting Processes in Web Analytics: A Framework for Multichannel Analytics

2015 | Americas Conference on Information Systems | Citations: 1

Authors: Studer, Yves; Leimstoll, Uwe

Abstract: To control and optimise their marketing activities, organisations analyse custom ... Expand

Abstract: To control and optimise their marketing activities, organisations analyse customer behaviour on their online and offline channels. This is referred to as multichannel analytics (MCA). As enterprises often do not have the necessary know-how to implement analytics processes, analytics consultants support them in such projects. The problem for the consultants is that a standardised approach, which provides orientation and guidance during such projects, is currently not available. The goal of this paper is to develop a framework, which guides consultants in order to avoid common project-related problems. It is developed employing Design Science Research Methodology. Empirical data collection and iterative validation of the framework are based on literature research, document analysis, expert interviews and a focus group. Results highlight that it is useful to combine a capability maturity model and an analytics procedure model. This allows taking into account the different degrees of organisational maturity during the consulting process. Collapse

Topics: web analytics business intelligence analytical information system marketing management

Methods: qualitative interview qualitative content analysis literature study focus group maturity model

B2B integration in global supply chains: An identification of technical integration scenarios

2011 | Journal of Strategic Information Systems | Citations: 0

Authors: Schubert, Petra; Legner, Christine

Abstract: The competitiveness of businesses is increasingly dependent on their electronic ... Expand

Abstract: The competitiveness of businesses is increasingly dependent on their electronic networks with customers, suppliers, and partners. While the strategic and operational impact of external integration and IOS adoption has been extensively studied, much less attention has been paid to the organizational and technical design of electronic relationships. The objective of our longitudinal research project is the development of a framework for understanding and explaining B2B integration. Drawing on existing literature and empirical cases we present a reference model (a classification scheme for B2B Integration). The reference model comprises technical, organizational, and institutional levels to reflect the multiple facets of B2B integration. In this paper we investigate the current state of electronic collaboration in global supply chains focussing on the technical view. Using an in-depth case analysis we identify five integration scenarios. In the subsequent confirmatory phase of the research we analyse 112 real-world company cases to validate these five integration scenarios. Our research advances and deepens existing studies by developing a B2B reference model, which reflects the current state of practice and is independent of specific implementation technologies. In the next stage of the research the emerging reference model will be extended to create an assessment model for analysing the maturity level of a given company in a specific supply chain. Collapse

Topics: business-to-business supply chain management business process management web service organizational context

Methods: case study reference modelling qualitative coding qualitative content analysis longitudinal research

Theories: information processing theory

Balancing Agile and Structured Development Approaches to Successfully Manage Large Distributed Software Projects: A Case Study from the Cruise Line Industry

2010 | Communications of the Association for Information Systems | Citations: 0

Authors: Batra, Dinesh; Xia, Weidong; VanderMeer, Debra; Dutta, Kaushik

Abstract: Agile methods and traditional structured approaches are often viewed as competi ... Expand

Abstract: Agile methods and traditional structured approaches are often viewed as competing bi-polar choices. Agile methods such as Scrum and XP are recommended for small, co-located projects that involve changing requirements. The traditional structured plan-driven approaches, such as the Capability Maturity Model (CMM) and the waterfall lifecycle frameworks, are recommended for large projects with stable requirements. If a project is large, strategically important, distributed, and has dynamic user requirements and organizational changes, it presents unique challenges that neither the agile methods nor the traditional structured approaches can effectively deal with alone. Although there is an increasing call for a balanced approach, there is little empirical research that shows when and how the two approaches can complement each other. Based on a case study from the cruise line industry of a large distributed strategic project with unanticipated changes, we conclude that this balance is not only workable, but is essential to ensure that the project demonstrates both control and agility for achieving its challenging and dynamic goals. Agile without structure can cause chaos, particularly in large complex distributed projects where planning, control, and coordination are critical. Structure without agility can lead to rigidity, particularly when a project involves a great deal of learning, discovery, and changes. Collapse

Topics: critical success factor decision making business process improvement user requirement project management

Methods: case study survey capability maturity model integration design methodology design science

Security Management Life Cycle (SMLC): A Comparative Study

2010 | Americas Conference on Information Systems | Citations: 3

Authors: Choobineh, Joobin; Anderson, Evan; Grimaila, Michael R

Abstract: We introduce an integrated conceptualization of enterprise information technolog ... Expand

Abstract: We introduce an integrated conceptualization of enterprise information technology security management in the form of a life cycle that accounts for the people, processes, infrastructure, and applications within an enterprise. Our life cycle view provides a lens through which one can view the security management activities at the strategic, tactical, and operational levels with regard to their strategic alignment with organizational goals. We compare and contrast three widely adopted frameworks (COSO, COBIT and ITIL) for enterprise risk and IT management with respect to our life cycle. We conclude that although the definitions of each stage of the life cycle are similar in these frameworks, their approach, philosophy, and method of execution is primarily determined by their unique focus. By developing a life cycle abstraction which encapsulates all of these frameworks, security management can better understand how their responsibilities and activities support organizational objectives. Collapse

Topics: IS management ITIL COBIT data security business process management

Methods: design science capability maturity model integration

Challenge of adopting multiple process improvement frameworks

2006 | European Conference On Information Systems | Citations: 0

Authors: Cater-Steel, Aileen; Tan, Wui-Gee; Toleman, Mark

Abstract: The phenomenon of organisations concurrently implementing multiple process frame ... Expand

Abstract: The phenomenon of organisations concurrently implementing multiple process frameworks was highlighted in a recent survey conducted at the Australian Information Technology Service Management Forum. While the survey gathered insights on the status, issues and expectations of organisations implementing the IT Infrastructure Library (ITIL), it was evident from the data collected that many of these organisations are also adopting other frameworks such as Control Objectives for Information and related Technology (CobiT), Capability Maturity Model Integration (CMMI) and ISO 9001 (Quality Management System). Although a few practitioner articles have reported on this phenomenon, no research has been undertaken to determine the extent or motivation of organisations undertaking concurrent implementation of process frameworks and the challenges that they are facing. Collapse

Topics: ITIL business process improvement IT service management technology adoption quality management

Methods: survey case study qualitative interview literature study capability maturity model integration