Phantoms of Innovation: Disciplined Simulation for Ex-ante Evaluation in Design Science Research

2022 | International Conference on Information Systems | Citations: 0

Authors: Matter, Philipp; Heinrich, Peter; Kurz, Katja; Miscione, Gianluca

Abstract: For years, there has been an emphasis on how to efficiently and effectively ide ... Expand

Abstract: For years, there has been an emphasis on how to efficiently and effectively identify, evaluate, and implement innovative information systems in both design science research (DSR) and practice. Nonetheless, still today, these efforts continue to be hampered by the temporal gap between ideation and evaluation. Usually, innovative ideas are implemented at a late stage of maturity (e.g., prototypes) to test their viability in practice. This widespread approach results in waste of resources and time if the viability of an idea fails outside the lab environment. This paper discusses an ex-ante evaluation approach derived from "pretotyping" that allows innovative ideas to be tested in naturalistic settings even before they have been implemented. Thus, we call them "phantoms". We show how this approach reduces temporal and relevance gaps, and we provide a preliminary assessment of its practicability by presenting and discussing three case studies conducted with real organizations and prospective users. Collapse

Topics: innovation management willingness to pay digital innovation website price management

Methods: simulation case study survey design artifact qualitative interview

Assessing Physical Internet potential for Humanitarian Supply Chains

2021 | HICSS | Citations: 0

Authors: Grest, Manon; Lauras, Matthieu; Montreuil, Benoit

Abstract: Nowadays, Humanitarian Supply Chain stakes are changing drastically, implying a ... Expand

Abstract: Nowadays, Humanitarian Supply Chain stakes are changing drastically, implying a need for new methods and tools. One of the most promising evolution is definitively ”Physical Internet”. The current research work investigates how to assess the potential benefits and limits of using the Physical Internet paradigm within Humanitarian Supply Chains. Practically, the proposal provides (i) a systems engineering-oriented framework and (ii) a set of specific modeling features. This contribution will allow assessing efficiently and accurately, impacts of Physical Internet in Humanitarian context. Finally, the paper develops avenues for further research based on the proposal. Collapse

Topics: internet technology supply chain management decision support system

Methods: experiment

Making Strategic Supply Chain Capacity Planning more Dynamic to cope with Hyperconnected and Uncertain Environments

2021 | HICSS | Citations: 0

Authors: Oger, Raphaël; Benaben, Frederick; Lauras, Matthieu; Montreuil, Benoit

Abstract: Public and private organizations cope with a lot of uncertainties when planning ... Expand

Abstract: Public and private organizations cope with a lot of uncertainties when planning the future of their supply chains. Additionally, the network of stakeholders is now intensely interconnected and dynamic, revealing new collaboration opportunities at a tremendous pace. In such a context, organizations must rethink most of their supply chain planning decision support systems. This is the case regarding strategic supply chain capacity planning systems that should ensure that supply chains will have enough resources to profitably produce and deliver products on time, whatever hazards and disruptions. Unfortunately, most of the existing systems are unable to consider satisfactorily this new deal. To solve this issue, this paper develops a decision support system designed for making strategic supply chain capacity planning more dynamic to cope with hyperconnected and uncertain environments. To validate this decision support system, two industrial experiments have been conducted with two European pharmaceuticals and cosmetics companies. Collapse

Topics: decision support system supply chain management decision making database system

Methods: experiment literature study literature sample metamodel design science

Platform-Based Function Repertoire, Reputation, and Sales Performance of E-Marketplace Sellers

2019 | Management Information Systems Quarterly | Citations: 0

Authors: Huifang Li; Yulin Fang; Lim, Kai H.; Youwei Wang

Abstract: In today’s emerging and competitive e-marketplaces, sellers must take competitiv ... Expand

Abstract: In today’s emerging and competitive e-marketplaces, sellers must take competitive action to improve their sales performance. E-marketplace platform operators offer sellers a portfolio of platform-based functions that are intended to enhance competitiveness. However, little is known about how these platform-based functions can be used at the repertoire level to improve the sales performance of e-marketplace sellers. Extending the competitive repertoire theory to the e-marketplace context and integrating it with the e-commerce literature on reputation, we posit that a seller could improve sales performance by using these functions as a repertoire, featuring such structural characteristics as large volume, high complexity, and heterogeneity. We also posit that the performance impact of this repertoire approach to function use varies depending on seller reputation, manifested as customer rating. We empirically examined the hypotheses with a unique longitudinal dataset consisting of 43,992 seller-week observations from Taobao, one of the largest e-marketplaces in the world. Our analyses yield a set of interesting findings that unveil more nuanced theoretical relationships between different structural characteristics of the platform-based function repertoire and sales performance under different levels of seller reputation. We elaborate on how these findings contribute to the e-marketplace literature in the information systems field and the competitive action research in the strategy field. We also discuss implications for practice and make suggestions for future work. Collapse

Topics: electronic market electronic commerce marketing management price management database system

Methods: longitudinal research autocorrelation analysis design artifact usage data qualitative content analysis

Theories: competitive repertoire theory

Between Indians and “cowboys”: the role of ICT in the management of contradictory self-images and the production of carbon credits in the Brazilian Amazon

2016 | Journal of Information Technology | Citations: 0

Authors: Rajão, Raoni; Marcolino, Camilla

Abstract: In this paper, we draw upon Goffman’s symbolic interactionism to analyze the way ... Expand

Abstract: In this paper, we draw upon Goffman’s symbolic interactionism to analyze the ways in which new users in developing countries have adopted ICT to present and manage contradictory self-images to different groups of the public. In particular, we show that the Acapú, an indigenous group in the Amazon, present themselves through online videos and websites as ideal Indians: innate forest stewards aiming to mitigate climate change and ensure the planet’s environmental sustainability. At the same time, the Acapú are also represented through a complex computer simulation model as destructive “cowboys”: farmers and ranchers who are willing to develop by clearing their forests in the absence of financial compensation. This research shows that these two opposing self-images, while contradictory, are necessary for the implementation of REDD projects (a payment mechanism for reducing greenhouse emissions from deforestation). In order to obtain carbon credits from avoided deforestation, the project relies on the difference between deforestation measurements and high levels of predicted deforestation, which in turn, depend on the presentation of destructive self-images through the use of a complex computer simulation. But to sell these credits on a voluntary carbon market, it is necessary for the Acapú to openly market a self-image through the Internet which is attractive to corporate buyers willing to boost their eco-friendly profile. Based on this analysis, the paper challenges the narrative whereby Southern ICT users are passive receivers of technological black boxes. In contrast, it shows that in some cases these new users may participate in the creation of ICT artifacts to manage the impressions of distant audiences. Furthermore, the paper calls attention to the role of computer simulations and other ICT applications in concealing the paradoxes of neoliberal environmental management practices. Collapse

Topics: information system use strategic management internet technology website Google+

Methods: qualitative interview personal interview participant observation simulation

Theories: symbolic interaction theory

Early mover advantage in e-commerce platforms with low entry barriers: The role of customer relationship management capabilities

2016 | Information & Management | Citations: 0

Authors: Wang, Shan; Cavusoglu, Hasan; Deng, Ziliang

Abstract: This research investigates whether early mover advantage (EMA) exists among entr ... Expand

Abstract: This research investigates whether early mover advantage (EMA) exists among entrepreneurial e-tailers operating on third-party e-commerce platforms. Contrary to traditional wisdom, the current research hypothesizes that e-tailers may enjoy early mover advantages because of the consumer demand inertia amplified by the nature of the Internet and the system design characteristics of e-commerce platforms. We also argue that customer relationship management capabilities help enhance early mover advantages in an online setting. We employ panel data on 7309 e-tailers to perform analyses and find empirical evidence that strongly supports the abovementioned hypotheses. Collapse

Topics: electronic commerce internet technology switching cost network effect electronic market

Methods: conceptual modelling Student's t-test statistical hypothesis test data modeling Z-test

Early Mover Advantage in an Industry with Low Entry Barrier: Evidence from Etailers on Third Party ECommerce Platforms

2013 | International Conference on Information Systems | Citations: 0

Authors: Wang, Shan; Cavusoglu, Hasan; Deng, Ziliang

Abstract: This research investigates early mover advantage of a special group of online fi ... Expand

Abstract: This research investigates early mover advantage of a special group of online firms: entrepreneurial etailers that operate on third party eCommerce platforms. The conventional wisdom suggests that early mover advantage would not be substantial when barrier to entry is low. However, this research argues that etailers, even when barrier to entry is low online, can enjoy early mover advantage because of the relatively high switching cost in the uncertain online environment, and the system design features of ecommerce platforms. Customer relationship management (CRM) capabilities, as measured by customer attraction, conversion and retention capabilities, can help enhance the sources of online early mover advantage. Panel data of 7,309 etailers from the cosmetics and women’s clothing industries is analyzed to verify the hypotheses. The empirical evidences strongly corroborate the predicted early mover advantage for online retailers and the role of CRM capabilities in boosting early mover advantage as well as etailer performance. Collapse

Topics: electronic commerce electronic market website organizational productivity systems design

Methods: longitudinal research qualitative interview statistical hypothesis test descriptive statistic

Website practices: A comparison between the top 1000 companies in the US and Taiwan

2006 | International Journal of Information Management | Citations: 4

Authors: Liao, Chechen; To, Pui-Lai; Shih, Meng-Lin

Abstract: In the global Web environment, understanding the practices of Web adoption in va ... Expand

Abstract: In the global Web environment, understanding the practices of Web adoption in various countries is becoming increasingly important. This study compares the similarities and differences of Web sites across two different countries: the US and Taiwan. The similarities and differences in terms of Web adoption, Web comprehensiveness, and electronic commerce comprehensiveness are presented. The study also investigates whether revenue and industry types play crucial roles in determining the adoption and implementation of Web technology. Data was collected through thorough content analysis of Web sites in the top 1000 companies of the two countries. The results indicate that Web technology has become well integrated into almost all types of industries in the US. US companies are leading in the use of Web technology to conduct business. However, some Taiwanese companies are still at the premature stage of Web adoption: especially those companies in traditional industries or companies in the lower revenue category. Detailed findings are presented. Collapse

Topics: website web technology web application marketing management advertising management

Methods: descriptive statistic qualitative content analysis parametric test ANOVA chi squared test