E-Court: Technology Diffusion in Court Management

2013 | Americas Conference on Information Systems | Citations: 0

Authors: Saman, Wan Satirah Wan Mohd; Haider, Abrar

Abstract: Court workflow automation has been proliferating in justice system of almost all ... Expand

Abstract: Court workflow automation has been proliferating in justice system of almost all jurisdictions around the world. The reasons, among others, are its efficiency in managing case files, retrieving case information within seconds, the effective integration between organizations and speedy justice dispensation. It allows justice to take place virtually using the advanced technologies electronic case management system (ECMS), electronic filing system, court recording and transcribing, immersive virtual environment for re-creation of crime scene, forensic investigation and so on. This paper divulges a result of a case study conducted in Malaysian court environment which adopts an integrated electronic court management system named E-Court. This qualitative case study focuses on the four main types of applications within E-Court project, namely the Electronic Filing System (EFS), the Case Management System (CMS), the Court Recording and Transcribing (CRT) and the Queue Management System (QMS). Data was collected through interview, survey and document analysis, in the busiest court in the country. The result demonstrates a significant improvement in terms of court workflow management, court information and records management and integration with other agencies. At the same time, a number of technological, operational and people issues arise out of this electronic court implementation. Collapse

Topics: technology adoption electronic filing system systems implementation

Methods: case study qualitative interview personal interview survey qualitative content analysis

Efficacy and Acceptance in E-File Adoption

2008 | Americas Conference on Information Systems | Citations: 0

Authors: Carter, Lemuria; Schaupp, L Christian

Abstract: Electronic tax filing is an emerging area of e-government. This research propose ... Expand

Abstract: Electronic tax filing is an emerging area of e-government. This research proposes a model of e-filing adoption that identifies adoption factors and personal factors that impact citizen acceptance of electronic filing systems. A survey administered to 260 participants assesses their perceptions of adoption factors, trust and self-efficacy as they relate to e-file utilization. Multiple linear regression analysis is used to evaluate the relationships between adoption concepts and intention to use efiling systems. Implications for practice and research are discussed. Collapse

Topics: usage intention self efficacy electronic filing system social influence technology adoption

Methods: linear regression analysis survey factor analysis data transformation

Theories: technology acceptance model theory of planned behavior social cognitive theory diffusion of innovations theory unified theory of acceptance and use of technology