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Found 176 articles
  • An Empirical Investigation on Business Analytics in Software and Systems Development Projects

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    2023 | Information Systems Frontiers | Citations: 0

    Authors: Ahmad, Muhammad Ovais; Ahmad, Iftikhar; Rana, Nripendra P.; Khan, Iqra Sadaf

    Abstract: To create competitive advantages, companies are leaning towards business analyti ... Expand

    Semantic filters: expectation confirmation theory

    Topics: perceived usefulness IT development project IT project systems development IT workforce

    Methods: survey partial least squares path modeling machine learning conceptual modelling data transformation

    Theories: expectation confirmation theory

  • Gratitude with Expectations: Exploring the Role of Restaurant Delivery and Food Availability on Online Customer Reviews During the COVID-19 Pandemic

    2023 | Americas Conference on Information Systems | Citations: 0

    Authors: Avery, Atiya; Xu, Pei

    Abstract: Online reviews have become a popular tool for understanding consumers' percepti ... Expand

    Semantic filters: expectation confirmation theory

    Topics: pandemic service quality online review website geographic information system

    Methods: product review robustness check

    Theories: expectation confirmation theory

  • Investigating Students’ Satisfaction with Online Collaborative Learning During the COVID-19 Period: An Expectation-Confirmation Model

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    2023 | Group Decision and Negotiation | Citations: 0

    Authors: Cheng, Xusen; Bao, Ying; Yang, Bo; Chen, Sihua; Zuo, Yiting; Siponen, Mikko

    Abstract: The recent outbreak of COVID-19 posed discontinuous disruption to traditional le ... Expand

    Semantic filters: expectation confirmation theory

    Topics: online learning system pandemic perceived usefulness anonymity social network

    Methods: survey mixed method qualitative interview statistical hypothesis test partial least squares path modeling

    Theories: expectation confirmation theory

  • Continuance Intention of Mobile Payment: TTF Model with Trust in an African Context

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    2023 | Information Systems Frontiers | Citations: 0

    Authors: Franque, Frank Bivar; Oliveira, Tiago; Tam, Carlos

    Abstract: The use of mobile payment (m-payment) is growing exponentially in developing cou ... Expand

    Semantic filters: expectation confirmation theory

    Topics: usage intention user satisfaction perceived usefulness mobile application mobile payment

    Methods: survey partial least squares regression partial least squares path modeling Kolmogorov-Smirnov test mediation analysis

    Theories: theory of task technology fit expectation confirmation theory theory of planned behavior diffusion of innovations theory technology acceptance model

  • New Bots – The Influence of a Conversational Agent’s Rookie Personality on Users’ Satisfaction

    2023 | International Conference on Information Systems | Citations: 0

    Authors: Hildebrandt, Fabian; Brendel, Benedikt; Dennis, Alan; Sachdeva, Agrim

    Abstract: Conversational agents (CAs) are not likely to be error-free, and efforts are b ... Expand

    Semantic filters: expectation confirmation theory

    Topics: personality usability human computer interaction Google+ electronic mail

    Methods: chatbot experiment survey statistical power analysis partial least squares regression

    Theories: cognitive theory expectation confirmation theory

  • Towards a model of social commerce: improving the effectiveness of e-commerce through leveraging social media tools based on consumers’ dual roles

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    2023 | European Journal of Information Systems | Citations: 0

    Authors: Lin, Xiaolin; Wang, Xuequn

    Abstract: Social media has been integrated into traditional e-commerce, creating an innova ... Expand

    Semantic filters: expectation confirmation theory

    Topics: social commerce electronic commerce social media information exchange consumer behavior

    Methods: survey partial least squares regression theory development conceptual modelling survey design

    Theories: expectation confirmation theory self determination theory

  • Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach

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    2023 | International Journal of Information Management | Citations: 0

    Authors: Mishra, Anubhav; Shukla, Anuja; Rana, Nripendra P.; Currie, Wendy L; Dwivedi, Yogesh K.

    Abstract: This study extends the post-acceptance model of information systems (IS) continu ... Expand

    Semantic filters: expectation confirmation theory

    Topics: information system use perceived usefulness technology adoption social media ease of use

    Methods: meta analysis structural equation modeling descriptive statistic literature sample hierarchical linear modeling

    Theories: post acceptance model unified theory of acceptance and use of technology expectation confirmation theory extended unified theory of acceptance and use of technology learning theory

  • Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints

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    2023 | Information Systems Research | Citations: 0

    Authors: Ravichandran, T.; Deng, Chaoqun

    Abstract: There is limited systematic research on managerial response strategies to online ... Expand

    Semantic filters: expectation confirmation theory

    Topics: online review user-generated content marketing management anonymity Python

    Methods: deep learning theory development qualitative content analysis computational algorithm longitudinal research

    Theories: justice theory expectation confirmation theory

  • Enablers and Inhibitors of Mobile Payments in Rural India: a Dual-Factor Theory Perspective

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    2023 | Information Systems Frontiers | Citations: 0

    Authors: Sharma, Sujeet Kumar; Mishra, Anubhav

    Abstract: This study aims to address the scant research on emerging economies, especially ... Expand

    Semantic filters: expectation confirmation theory

    Topics: mobile payment mobile system user satisfaction electronic payment technology adoption

    Methods: survey theoretical contribution literature study survey design statistical hypothesis test

    Theories: two-factor theory expectation confirmation theory lemon market theory theory of economic development technology acceptance model

  • Understanding the Association between Star Ratings and Review Helpfulness: The Perspectives of Expectation Confirmation Theory and Negativity Bias

    2023 | HICSS | Citations: 0

    Authors: Son, Jaebong; Lee, Gunwoong

    Abstract: Consisting of textual, multimedia, and numerical information elements, online co ... Expand

    Semantic filters: expectation confirmation theory

    Topics: mobile system fitness tracker electronic commerce

    Methods: statistical hypothesis test sentiment analysis regression analysis method ordinary least square theory development

    Theories: expectation confirmation theory