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An Affordance-Actualization Perspective on Smart Service Systems

2022 | International Conference on Business Informatics | Citations: 0
Authors: Heinz, Daniel; Benz, Carina; Hunke, Fabian; Satzger, Gerhard

Abstract: Smart physical products increasingly shape a connected IoT world and serve as bo ... Expand

Abstract: Smart physical products increasingly shape a connected IoT world and serve as boundary objects for the formation of ‘smart service systems’. While these systems bear the potential to co-create value between partners in various industries, IS research still struggles to fully capture the phenomenon to support successful digital innovation in IoT settings. Collapse

Semantic filters: generic purposive sampling

Topics: smart device affordance mobile system user experience usability

Methods: qualitative interview multiple case study design methodology qualitative content analysis case study

Theories: theory of affordance boundary objects theory
Fostering Value Co-Creation in Incumbent Firms: The Case of Bosch’s IoT Ecosystem Landscape

2022 | International Conference on Information Systems | Citations: 0
Authors: Sterk, Felix; Heinz, Daniel; Peukert, Christian; Fleuchaus, Felix; Kölbel, Tobias; Weinhardt, Christof

Abstract: The advent of the Internet of Things (IoT) forces incumbent firms to reshape th ... Expand

Abstract: The advent of the Internet of Things (IoT) forces incumbent firms to reshape their organizational structures toward platform ecosystems. However, prior research lacks concrete insights about how incumbent firms can foster value co-creation to become ecosystem orchestrators. In particular, it only sheds little light on the complex challenges incumbents face in designing and governing IoT platform ecosystems. In response, we present a single case study describing how the departments of Robert Bosch GmbH, a leading IoT company, overcame these challenges in three dimensions-IoT ecosystem, IoT platform, and value co-creation. We tie in our research with the existing body of literature, identify four prevailing tensions in ecosystem establishment, and provide actionable design and governance recommendations to resolve them. Collapse

Semantic filters: generic purposive sampling

Topics: mobile system internet of things participatory design digital ecosystem business process innovation

Methods: design methodology qualitative interview single case study case study qualitative coding

Theories: ambidexterity theory socio technical theory
BLOCKCHAIN – JUST ANOTHER IT IMPLEMENTATION? A COMPARISON OF BLOCKCHAIN AND INTERORGANIZATIONAL INFORMATION SYSTEMS

2019 | European Conference On Information Systems | Citations: 0
Authors: Seebacher, Stefan; Schüritz, Ronny

Abstract: In expectation of an impending technological disruption, organizations get fami ... Expand

Abstract: In expectation of an impending technological disruption, organizations get familiar with blockchain technology and scout for first value delivering implementations. So far, the promises and expectations fall short and large scale blockchain applications and ecosystems, apart from cryptocurrencies, are still missing. One aspect that contributes to this shortcoming is that blockchain projects face a multitude of implementation barriers, which have not yet been systematically identified. Blockchain can serve as a technological fabric, connecting different parties in a business network and facilitating information exchange. Such systems show clear resemblance to interorganizational information systems (IOIS). Therefore, the questions can be raised to what extent blockchain systems face the same implementation barriers as compared to any other IOIS implementation and, thus, if IOIS literature can be a valuable source for overcoming these barriers? To investigate these questions, we conduct a series of interviews with experts that have implemented blockchain prototypes in an interorganizational context and compare the derived barriers with the results of a structured literature review on challenges of IOIS implementations. We identify technical, organizational and network challenges that emerge along the blockchain implementation process and illustrate how the development of blockchain-based systems extends the existing knowledge on IOIS. Collapse

Semantic filters: generic purposive sampling

Topics: blockchain systems implementation database system technology adoption diffusion of innovation

Methods: qualitative interview structured literature research qualitative coding qualitative content analysis personal interview

Theories: institutional theory

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An Affordance-Actualization Perspective on Smart Service Systems

Fostering Value Co-Creation in Incumbent Firms: The Case of Bosch’s IoT Ecosystem Landscape

BLOCKCHAIN – JUST ANOTHER IT IMPLEMENTATION? A COMPARISON OF BLOCKCHAIN AND INTERORGANIZATIONAL INFORMATION SYSTEMS