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Just Enough Information? The Contingent Curvilinear Effect of Information Volume on Decision Performance in IS-Enabled Teams

2022 | Management Information Systems Quarterly | Citations: 0
Authors: Mullins, Jeffrey; Sabherwal, Rajiv

Abstract: Information, which is the critical resource provided by information systems (IS) ... Expand

Abstract: Information, which is the critical resource provided by information systems (IS), is available in increasing volumes due to rapid technological progress. This causes a tension between the cognitive limitations of individuals and their access to large volumes of information. This tension is important not only for individuals but also for teams, which are increasingly making important organizational decisions. Recognizing this tension, this paper investigates the relationship between information volume and decision performance in IS-enabled teams. We use information processing and schema theories to develop a contextualized theoretical model, wherein information volume has a curvilinear (inverted U-shaped) effect on decision performance, and this effect is moderated by three context-relevant attributes of the team members: computer self-efficacy, computer anxiety, and learning goal orientation. We conducted two complementary studies, with similar experimental contexts and procedures but different types of participants and different tasks. In these studies, 236 individuals in 118 dyads (Study 1) and 200 individuals in 60 small teams (Study 2) made decisions over time using an enterprise resource planning system for a competitive virtual firm in a business simulation. We used objective data on system use and decision outcomes, along with survey data, to test the theoretical model. The two complementary studies find consistent results supporting the curvilinear relationship between information volume and decision performance and find that this relationship is flattened by high computer self-efficacy. Study 1 also supports the hypothesized steepening effects of high computer anxiety and learning goal orientation on the curvilinear relationship. Study 2 does not support these effects of computer anxiety and learning goal orientation but highlights some boundary conditions for them. Together, the studies provide insights into how information volume affects decision performance in IS-enabled teams, and how context-relevant team member attributes moderate this relationship and themselves affect decision performance. Collapse

Semantic filters: goal orientation theory

Topics: decision making enterprise resource planning team productivity information system use IT enabled teamwork

Methods: simulation robustness check survey longitudinal research theory development

Theories: schema theory cognitive load theory organizational behavior theory cognitive theory psychological theory
The effects of relative and criticism-based performance appraisals on task-level escalation in an IT project: a laboratory experiment
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2018 | European Journal of Information Systems | Citations: 0
Authors: Lee, Jong Seok; Keil, Mark

Abstract: While performance appraisals provide an opportunity for managers to review emplo ... Expand

Abstract: While performance appraisals provide an opportunity for managers to review employee performance, prior research points to potential negative consequences associated with performance appraisals. Specifically, prior IS research suggests that relative and criticism-based appraisals can have an undesirable impact on employee behaviour. Motivated by this, in this study we theorised and empirically investigated how relative and criticism-based appraisals can influence an IT project member’s tendency to continue working on a task despite encountering serious setbacks (i.e., task-level escalation). To shed light on the underlying mechanisms through which appraisals influence task-level escalation, we proposed and tested two mediating pathways based on goal orientation theory and prospect theory. In a laboratory experiment, we found that a relative appraisal led to greater task-level escalation as compared to an absolute appraisal. Proving goal orientation and avoiding goal orientation mediated this relationship. In addition, we found that a criticism-based appraisal led to greater task-level escalation as compared to a praise-based appraisal. Risk propensity and self-esteem mediated this relationship. Lastly, we found that the effects of both a relative appraisal and a criticism-based appraisal on task-level escalation were significantly different from a control group that did not involve any form of performance appraisal. Collapse

Semantic filters: goal orientation theory

Topics: IT project project management self efficacy software developer programming language

Methods: experimental group parametric test theory development ANOVA experiment

Theories: prospect theory goal orientation theory self justification theory agency theory
The effects of goal orientations on knowledge management system usage, knowledge sourcing and learning outcome

2006 | European Conference On Information Systems | Citations: 0
Authors: Lin, Julian; Chan, Hock C; Wei, Kowk Kee

Abstract: This research investigates individual differences in the context of knowledge ma ... Expand

Abstract: This research investigates individual differences in the context of knowledge management system (KMS) usage, knowledge sourcing and learning outcome. Individual differences are measured for mastery, performance and avoidance goal orientations. Individuals with high mastery goal orientations prefer to master and develop new skills and knowledge. Those with high performance goal orientations prefer to compare their performances with others. Lastly, those with high avoidance goal orientations prefer to avoid a new task if they feel incompetent. User posting and reading activities in a KMS are examined over a 3month period. Consistent with goal orientation theory, the results show that mastery goal orientation has an effect on reading, knowledge sourcing and learning outcome. In contrast, performance goal orientation has an effect only on posting, but not on reading. To a lesser degree than mastery goal orientation, avoidance goal orientation has an effect on reading, but not posting. These findings have important implications for both knowledge management researchers and practitioners. Collapse

Semantic filters: goal orientation theory

Topics: knowledge management system knowledge management information system use marketing management innovation management

Methods: partial least squares regression descriptive statistic factor analysis data transformation survey

Theories: goal orientation theory

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Just Enough Information? The Contingent Curvilinear Effect of Information Volume on Decision Performance in IS-Enabled Teams

The effects of relative and criticism-based performance appraisals on task-level escalation in an IT project: a laboratory experiment

The effects of goal orientations on knowledge management system usage, knowledge sourcing and learning outcome