A quantitative and qualitative study of the link between business process management and digital innovation

2021 | Information & Management | Citations: 6

Authors: Van Looy, Amy

Abstract: The information revolution leaves its mark on businesses, resulting in organizat ... Expand

Abstract: The information revolution leaves its mark on businesses, resulting in organizations looking for digital inno­ vation (DI) to apply to their business processes and anticipate competitors. Since the interplay between business process management (BPM) and DI has been underdeveloped, this mixed-methods article investigates the strength and nature of the relationship. We supplement the findings of an international survey (stage 1) with explanations from an expert panel (stage 2) to generalize a positive yet moderate link because of manifold contextual factors affecting strategic decision-making. We extend the technology–organization–environment (TOE) framework and profile organizations along their digital process innovation (DPI) mastery in a readiness matrix. Collapse

Topics: innovation management business process management decision making business model information systems strategy

Methods: survey qualitative interview expert panel maturity model parametric test

Theories: theory of everything management theory

A Longitudinal Study of a Capstone Course

2020 | Americas Conference on Information Systems | Citations: 0

Authors: Gan, Benjamin Kok Siew; Ouh, Eng Lieh; LEE, Yin Yin Fiona

Abstract: This is a 7 years study on a capstone course completed by 1700+ students for 20 ... Expand

Abstract: This is a 7 years study on a capstone course completed by 1700+ students for 200+ organizations involving 300+ projects. Student teams deliver a system to solve real-world problems proposed by industry partners. We want to understand what independent variables influence student performance. We analyzed the deployment status of systems delivered, the type of organization/industry, the number of meetings and the technology used. Our results show some organization value proof of concept over fully deployed systems, student strengths are in Infocomm and Finance projects, the number of meetings is a weak correlation to performance and best performing projects are fully deployed on iOS using Microsoft technologies. Faculty can use these insights to focus on factors such as the type of industry projects and technology used. They may not be overly concern if student teams have fewer meetings or did not fully deployed their system, so long as they create value. Collapse

Topics: MySQL database system iOS team productivity project management

Methods: survey parametric test Student's t-test nonparametric test design artifact