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Discovering the interplay between defensive avoidance and continued use intention of anti-malware software among experienced home users: A moderated mediation model
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2022 | Information & Management | Citations: 0
Authors: Xie, Yitian; Siponen, Mikko; Moody, Greg; Zheng, Xiaosong

Abstract: Dismissing or disregarding security notifications (defensive avoidance) may lead ... Expand

Abstract: Dismissing or disregarding security notifications (defensive avoidance) may lead to inactive use of anti-malware, compromising the effective protection of home computers. Nevertheless, few studies have investigated the cognitive and behavioral mechanisms initiated by defensive avoidance in users. Motivated thus, we propose a moderated mediation model that depicts users’ cognitive and behavioral mechanisms initiated by defensive avoidance, as well as the moderation role of perceived vulnerability and user involvement. Our results show that perceived vulnerability and user involvement may moderate a biased cognitive mediation process between defensive avoidance and future behavioral intention. Collapse

Semantic filters: malware protection

Topics: malware participatory design usage intention behavioral intention home computer

Methods: design methodology mediation analysis survey descriptive statistic SEM tool

Theories: fear appeal theory
Implementation of Automation as Distributed Cognition in Knowledge Work Organizations: Six Recommendations for Managers

2019 | International Conference on Information Systems | Citations: 1
Authors: Asatiani, Aleksandre; Rinta-Kahila, Tapani; Penttinen, Esko; Salovaara, Antti

Abstract: Knowledge work organizations are increasingly leveraging automation to enhance a ... Expand

Abstract: Knowledge work organizations are increasingly leveraging automation to enhance and transform their business processes. Many types of automation tools are being deployed in a large variety of information processing tasks, requiring effective management of human–automation co-operation. Yet, conceptual understanding of human–automation hybrid work remains thin and current literature lacks practical recommendations for managers. To address this gap, we synthesize findings from our three earlier case studies with organizations pursuing a wide array of automation tools and examine them through the lens of distributed cognition. We demonstrate how distributed cognition informs about the organizing for human–automation interaction when deploying automation. Our contribution lies in the presentation of six recommendations on three issues: human–automation task allocation, mitigation of the risk of deskilling, and management of collective knowledge across human and automation. Collapse

Semantic filters: malware protection

Topics: knowledge work process automation system malware protection malware knowledge management

Methods: case study qualitative interview personal interview theory development participant observation

Theories: theory of distributed cognition
The Role of “Eyes of Others” in Security Violation Prevention: Measures and Constructs

2019 | HICSS | Citations: 0
Authors: Farshadkhah, Sahar; Stafford, Tom

Abstract: Security research recognizes the effect of “being seen” in reducing the likeliho ... Expand

Abstract: Security research recognizes the effect of “being seen” in reducing the likelihood of security violations in the workplace. This has typically been construed in the context of formal monitoring processes by employers, but there is an emerging notion that workers care about what their workplace colleagues think of them and their activities. We leverage this idea of the “Eyes of Others” in motivating pro-security behaviors to apply to security contexts. We find that, for a set of worker self-perceptions including Morality and Self-Consciousness, the likelihood of engaging in mundane workplace security violations is impacted by the knowledge that coworkers are watching. This has important implications for novel expansions of deterrence research in IS Security, going forward. Collapse

Semantic filters: malware protection

Topics: IT security threat security policy IT security electronic mail non volatile memory

Methods: survey partial least squares regression factor analysis focus group survey design

Theories: deterrence theory
High Reliability in Digital Organizing: Mindlessness, the Frame Problem, and Digital Operations
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2019 | Management Information Systems Quarterly | Citations: 99
Authors: Salovaara, Antti; Lyytinen, Kalle; Penttinen, Esko

Abstract: Organizations facing high risks and operating in purely digital domains, such as ... Expand

Abstract: Organizations facing high risks and operating in purely digital domains, such as computer security and many financial services, must meet two, contradictory goals: they need to identify digital threats at scale and speed while also avoiding errors that result from automated processing. Research on high-reliability organizations has identified multiple challenges in reaching these goals simultaneously, because automation often renders organizations’ operations “mindless” and unable to cope gracefully with changing, complex situations characteristic of high-risk domains. In digital operations, a special challenge arises from the “frame problem” connected with the inability of algorithms to adapt to environments not identified within their developers’ initial cognitive frames. An exploratory, theory-generating case study was conducted within a computer security company (F-Secure) to examine how organizations acting in digital domains may achieve high reliability by mitigating the frame problem. This article examines digital organizing of the epistemic and pragmatic features of operations, along with arrangements of these features that respond to the frame problem. Collective mindfulness is identified as emerging in such a sociotechnical setting via a carefully layered, systemic constellation of (human) mindful and (digital) mindless operations while the organization’s core operations remain digital and algorithmic. The findings point to heretofore unexplored reliability challenges associated with digital organizing, alongside several relevant ways to overcome and/or mitigate them. Collapse

Semantic filters: malware protection

Topics: mindfulness systems operations information technology operation malware malware protection

Methods: computational algorithm participant observation qualitative interview case study theory development

Theories: socio technical theory

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Found 4 articles

Discovering the interplay between defensive avoidance and continued use intention of anti-malware software among experienced home users: A moderated mediation model

Implementation of Automation as Distributed Cognition in Knowledge Work Organizations: Six Recommendations for Managers

The Role of “Eyes of Others” in Security Violation Prevention: Measures and Constructs

High Reliability in Digital Organizing: Mindlessness, the Frame Problem, and Digital Operations