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Bystanders Join in Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives
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2023 | Information Systems Research | Citations: 0
Authors: Chan, Tommy K. H.; Cheung, Christy M. K.; Benbasat, Izak; Xiao, Bo; Lee, Zach W. Y.

Abstract: Cyberbullying on social networking sites (SNSs) escalates when bystanders join i ... Expand

Abstract: Cyberbullying on social networking sites (SNSs) escalates when bystanders join in the bullying. Although researchers have recognized the harmful consequences of joining in cyberbullying behaviors, little is known about the role of information technology (IT) and its underlying mechanisms in fueling such negative group behavior on SNSs. To address this research gap, we develop and test an integrative model that explains bystanders’ joining-in cyberbullying behaviors on SNSs. Based on the theoretical premises of the social identity model of deindividuation effects (the SIDE model), we derive two deindividuation experiences enabled by SNSs, namely experienced anonymity and experienced social identity. We further use the social network research framework to gain insights into how IT features (i.e., digital profile, search and privacy, relational ties, and network transparency) enable these two deindividuation experiences. Considering the socially undesirable nature of joining-in behaviors, we integrate the SIDE model with moral disengagement theory to explain how deindividuation experiences allow bystanders to bypass their psychological discomfort when engaging in such behaviors through the practice of moral disengagement mechanisms. Our research model is tested using a scenario survey, with two samples recruited from Amazon Mechanical Turk and Facebook. Our results support the influences of IT-enabled deindividuation experiences on bystanders joining in cyberbullying and demonstrate the mediating effects of moral disengagement mechanisms in bridging the effects of deindividuation experiences on joining-in behaviors. For researchers, the integrative view offers a conceptual bridge connecting IT features, deindividuation, moral disengagement, and negative online group behaviors on SNSs. For practitioners, our findings provide platform owners and governmental agencies with directions on how to mitigate cyberbullying on SNSs and other forms of deviant and undesirable online group behaviors.History: Yulin Fang, Senior Editor; J.J. Po-An Hsieh, Associate Editor.Funding: This work was substantially supported by a Senior Research Fellow Scheme Award, Research Grant Council of the Hong Kong Special Administrative Region, China [Grant HKBU SRFS2021-2H03]; and partially supported by grants from the General Research Fund, Research Grant Council of the Hong Kong Special Administrative Region, China [Grants HKBU12511016 and HKBU12500020].Supplemental Material: The online appendices are available at https://doi.org/10.1287/isre.2022.1161. Collapse

Semantic filters: moral disengagement theory

Topics: cyberbullying social identity anonymity Facebook social network

Methods: survey psychometrics partial least squares regression theory development post-hoc analysis

Theories: ethical theory moral disengagement theory
SECURITY-RELATED STRESS – A NEGLECTED CONSTRUCT IN INFORMATION SYSTEMS STRESS LITERATURE

2016 | European Conference On Information Systems | Citations: 0
Authors: Ament, Clara; Haag, Steffi

Abstract: Means of information security, such as security policies or security education, ... Expand

Abstract: Means of information security, such as security policies or security education, training, and awareness programs, are suggested to enhance employees’ information security behavior. We posit that at the same time, exactly those security measures may have a negative effect, if employees perceive them, for instance, as difficult to understand, time-consuming, or an invasion of their privacy. However, focusing on pure technostress, information systems (IS) research so far has neglected stress induced by means of information security, although, there is first insight on the relevance of securityrelated stress for IS management. Collapse

Semantic filters: moral disengagement theory

Topics: technostress data security productivity IT security defense individual productivity

Methods: literature study survey survey design

Theories: ethical theory moral disengagement theory
Understanding Employee Responses to Stressful Information Security Requirements: A Coping Perspective
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2014 | Journal of Management Information Systems | Citations: 0
Authors: D'Arcy, John; Herath, Tejaswini; Shoss, Mindy K.

Abstract: We use coping theory to explore an underlying relationship between employee stre ... Expand

Abstract: We use coping theory to explore an underlying relationship between employee stress caused by burdensome, complex, and ambiguous information security requirements (termed "security-related stress" or SRS) and deliberate information security policy (ISP) violations. Results from a survey of 539 employee users suggest that SRS engenders an emotion-focused coping response in the form of moral disengagement from ISP violations, which in turn increases one's susceptibility to this behavior. Our multidimensional view of SRS—comprised of security-related overload, complexity, and uncertainty—offers a new perspective on the workplace environment factors that foster noncompliant user behavior and inspire cognitive rationalizations of such behavior. The study extends technostress research to the information systems security domain and provides a theoretical framework for the influence of SRS on user behavior. For practitioners, the results highlight the incidence of SRS in organizations and suggest potential mechanisms to counter the stressful effects of information security requirements. Collapse

Semantic filters: moral disengagement theory

Topics: technostress IT security user behavior password information security policy compliance

Methods: survey partial least squares regression survey design theory development F-test

Theories: ethical theory moral disengagement theory neutralization theory deterrence theory social cognitive theory

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Found 3 articles

Bystanders Join in Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives

SECURITY-RELATED STRESS – A NEGLECTED CONSTRUCT IN INFORMATION SYSTEMS STRESS LITERATURE

Understanding Employee Responses to Stressful Information Security Requirements: A Coping Perspective