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Is Usage a Reflection of Usability?

2021 | Americas Conference on Information Systems | Citations: 0
Authors: Kyomuhangi-Manyindo, Eldred; Kiconco, Rebecca; Ayeni, Foluso; Mbarika, Victor

Abstract: In Ugandan public universities, the usage of learning management digital platfo ... Expand

Abstract: In Ugandan public universities, the usage of learning management digital platforms is low, and we conjecture that this could be a usability problem. Extant literature posits that the users, tasks, and environment analysis are key in designing and developing platforms from the inception stage to the final product launch. The integration of the above factors enables developers to ensure the usability of digital technology. We undertake a user contextual analysis of learning management digital platforms in Ugandan public universities focusing on users, their tasks and environment, and how these factors impact usability. An experimental design will be used to test hypotheses, and subsequent recommendations will be drawn. Collapse

Semantic filters: multistage sampling

Topics: usability user experience task complexity user centered design communication service infrastructure

Methods: experiment statistical hypothesis test survey experimental design
The Influence of Usage Experience on Adoption of Successive ICT Products

2011 | Americas Conference on Information Systems | Citations: 0
Authors: Chen, Liang; Santhanam, Radhika

Abstract: When a new version of an information technology product or service appears in th ... Expand

Abstract: When a new version of an information technology product or service appears in the market, consumers’ usage experience with the prior version may influence their adoption patterns. However, this important determinant has been ignored in current research. This study uses mobile services to examine the role of usage experience. We empirically test our hypotheses by using actual field data from China. We find that, in addition to perceived usefulness and perceived enjoyment, usage experience with the prior version, that is the 2G service, has a significant influence on intentions to adopt the 3G service. Understanding the influence of usage experience is an important finding given that ICT vendors deliver successive versions of their products, and with this knowledge they could promote faster adoption and diffusion of new products. We discuss some practical implications, highlight factors that influence the adoption of newer generations of products, and delineate future research avenues. Collapse

Semantic filters: multistage sampling

Topics: mobile system marketing management perceived usefulness internet technology video streaming service

Methods: data transformation chi squared test survey factor analysis SEM tool

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Is Usage a Reflection of Usability?

The Influence of Usage Experience on Adoption of Successive ICT Products