Managing historical conditions in information systems strategizing: An imprinting perspective

2023 | Journal of Strategic Information Systems | Citations: 0

Authors: Dias, Malshika; Pan, Shan L.; Tim, Yenni; Land, Lesley

Abstract: Information systems (IS) strategizing is particularly challenging for establishe ... Expand

Abstract: Information systems (IS) strategizing is particularly challenging for established organizations because of their historical conditions. The question of how established organizations can effec­ tively manage their historical conditions in IS strategizing remains under-explored. To address this question, we conducted a case study tracing the history (1960–2020) of an established or­ ganization in the building and construction industry. Through the analysis, we found four sys­ tems: accounting management system, business communication system, knowledge management system, and community collaboration system, as the historical conditions that formed an IS imprint, which was later managed and reproduced during IS strategizing. Using the imprinting lens, we developed an understanding of: (1) the formation of the IS imprint at the organizational foundation; and (2) the reproduction of the IS imprint, considering imprint-as-resource and imprint-as-constraint during IS strategizing. We contribute to the literature by providing an un­ derstanding of how historical conditions inform IS strategizing in the long term and by applying the imprinting lens to uncover the process through which an IS imprint is strategically managed and reproduced beyond the founding phase. The insights developed from this study are trans­ ferable to similar organizational contexts for managing historical conditions in IS strategizing. Collapse

Topics: information systems strategy accounting communication service infrastructure IT supported collaboration knowledge management system

Methods: case study qualitative interview archival research narrative analysis longitudinal research

Digital workplace transformation triggers a shift in the HR function: From resource manager to growth catalyst

2023 | European Conference On Information Systems | Citations: 0

Authors: Gierlich-Joas, Maren; Zimmer, Markus

Abstract: Digital workplace technologies and changing demands of the workforce drive digi ... Expand

Abstract: Digital workplace technologies and changing demands of the workforce drive digital workplace transformation (DWT). In response, the human resources (HR) function implements people analytics (PA), which can either enable traditional HR reporting or facilitate novel personalized employee experiences. This either/or in leveraging PA induces a shift in the HR function's identity. Building upon paradox theory and using the concept of identity, we investigate the occurring tensions due to the implementation of PA. We use a two-staged qualitative research approach, consisting of an ethnography at a company undergoing DWT, extended to insights from 18 expert interviews from the field of PA for theoretical generalization. We make two contributions. First, our findings suggest two HR identity archetypes: HR as resource managers vs. HR as growth catalyst. Second, we extend the paradoxical tension between these two archetypes to DWT literature questioning the pertinent view of identity metamorphosis. Collapse

Topics: organization structure information technology infrastructure operational management organizational context value creation

Methods: qualitative interview ethnography qualitative coding narrative analysis field study

Giving Neurotic Entrepreneurs Money to Save the World? An Analysis of U.S. Equity Crowdfunding Projects

2023 | European Conference On Information Systems | Citations: 0

Authors: Koster, Scarlett; Isaak, Andrew

Abstract: A key challenge faced by entrepreneurs is financing the venture for which equit ... Expand

Abstract: A key challenge faced by entrepreneurs is financing the venture for which equity crowdfunding presents an alternative with relatively low entry barriers. While it has recently been shown that perceived personality traits of the entrepreneur can impact crowdfunding success, so far, little is known about which perceived personality traits drive funding success in the context of sustainable ventures, which this study explores. To answer this question, through the lens of asymmetric information, we use quantitative regression analysis of U.S.-based equity crowdfunding projects. Overall, our preliminary results suggest an interaction between sustainability and the negatively perceived personality trait (neuroticism) on equity crowdfunding funding success. Further, we replicate recent findings on the role of negatively perceived personality traits in crowdfunding. This study contributes to our knowledge of the role of the entrepreneur's perceived personality and communication in successfully financing sustainable ventures via equity crowdfunding, bringing us closer to co-creating sustainable digital futures. Collapse

Topics: crowdsourcing crowdfunding personality decision making entrepreneurship

Methods: regression analysis method machine learning statistical hypothesis test descriptive statistic White test

Theories: prospect theory big five model loss aversion lemon market theory personality theory

Unlocking Sustainability with Visualizations: Driving the Driven through the Whys and Hows

2023 | International Conference on Information Systems | Citations: 0

Authors: Li, Zhiyin; Choi, Ben

Abstract: ... Expand

Abstract: Collapse

Topics: digital dashboard human computer interaction usability

Methods: simulation oculometry experiment longitudinal research parametric test

Theories: construal level theory

Toward AI Governance: Identifying Best Practices and Potential Barriers and Outcomes

2023 | Information Systems Frontiers | Citations: 2

Authors: Papagiannidis, Emmanouil; Enholm, Ida Merete; Dremel, Chirstian; Mikalef, Patrick; Krogstie, John

Abstract: In recent years artificial intelligence (AI) has been seen as a technology with ... Expand

Abstract: In recent years artificial intelligence (AI) has been seen as a technology with tremendous potential for enabling companies to gain an operational and competitive advantage. However, despite the use of AI, businesses continue to face challenges and are unable to immediately realize performance gains. Furthermore, firms need to introduce robust AI systems and mitigate AI risks, which emphasizes the importance of creating suitable AI governance practices. This study, explores how AI governance is applied to promote the development of robust AI applications that do not introduce negative effects, based on a comparative case analysis of three firms in the energy sector. The study illustrates which practices are placed to produce knowledge that assists with decision making while at the same time overcoming barriers with recommended actions leading to desired outcomes. The study contributes by exploring the main dimensions relevant to AI’s governance in organizations and by uncovering the practices that underpin them. Collapse

Topics: artificial intelligence backup decision making competitive advantage video conference

Methods: qualitative interview case study multiple case study triangulation qualitative coding

Navigating SMEs’ Innovation in the Digital Age: From Manufacturing to Servitization

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Pelletier, Claudia; Bounjimi, Mbarek El; Bernard, Christian; Gaudreau, Marc-André

Abstract: Innovating in the digital age has important implications for most firms. This s ... Expand

Abstract: Innovating in the digital age has important implications for most firms. This study explores why and how a manufacturing small and medium-sized enterprise (SME) comes to innovate through a service IT-based project. To do so, the research question is: how is a digital servitization process enacted in an established manufacturing SME? Mobilizing the business model canvas as an analytical tool, we opt for an interpretive single case study in a context characterized by a long history of innovation. Specifically, we focus on the servitization phenomenon through the development of an Internet of things (IoT) platform. The main contributions of this study are twofold. For researchers, our results support a better understanding of how innovation may occur in the manufacturing sector when SMEs add services to their existing products. For practitioners, this paper opens new ways of talking about innovation, notably concerning strategic IT value creation in the digital age. Collapse

Topics: innovation management internet of things mobile system value creation technology adoption

Methods: qualitative interview single case study personal interview narrative analysis case study

Why collaborate? Factors influencing in crowdsourcing ecosystems

2023 | HICSS | Citations: 0

Authors: Qutab, S.; Myers, M.; Gardner, L.

Abstract: Many organisations embrace crowdsourcing to enhance innovation, problem-solving ... Expand

Abstract: Many organisations embrace crowdsourcing to enhance innovation, problem-solving and value creation. While crowdsourcing in the past has been limited to just one organisation, crowdsourcing can be enhanced through collaborative practices that include sharing resources and value exchange in a 'crowdsourcing ecosystem'. However, the factors that influence the emergence of a crowdsourcing ecosystem are not yet well understood. To better understand these factors, our paper focuses on the emergence phase of crowdsourcing ecosystems. We conducted a case study of not-for-profit sector collaborative crowdsourcing projects to identify the internal and external influencing factors. We identify four major categories -preparedness, challenges, scope, and risks, along with 23 sub-categories. We believe our findings might be helpful for scholars and practitioners regarding the effective design of collaborative initiatives for crowdsourcing. Collapse

Topics: crowdsourcing digital ecosystem critical success factor SWOT analysis armed conflict

Methods: case study qualitative interview narrative analysis

Who decides where we work -the individual, the collective or the institution? Narratives of legitimizing hybrid work practices

2023 | HICSS | Citations: 0

Authors: Pyhäjärvi, D.; Nordbäck, E.; Nurmi, N.

Abstract: We examine how knowledge workers use narratives to legitimize their hybrid work ... Expand

Abstract: We examine how knowledge workers use narratives to legitimize their hybrid work practices in post-Covid-19 work life. We identify three narratives, the 'individualist', the 'collectivist', and the 'institutionalist', as alternative perspectives of hybrid work that people draw on to legitimize their workplace choices to support performativity and well-being. This study contributes to research on organizational policy implementation by explaining how narrative constructions are used to legitimate different choices within same organizations that go through a transition from forced remote work to hybrid work. Collapse

Topics: pandemic IT supported collaboration remote work social norm knowledge work

Methods: qualitative interview narrative analysis qualitative content analysis

EDUCATING, EVALUATING, ADVISING, AND ENTERTAINING - DIGITAL INFLUENCERS AND THEIR NARRATIVES

2023 | European Conference On Information Systems | Citations: 0

Authors: Richter, Shahper; Richter, Alexander

Abstract: Organizations have been increasingly exploring storytelling as a valuable strat ... Expand

Abstract: Organizations have been increasingly exploring storytelling as a valuable strategy to engage customers to increase their attention and retention. Social media platforms like Instagram have become essential tools for many brands to use storytelling through influencers. In this study, we explore the narratives constructed by digital influencers, as they play a crucial role in shaping their brand image and engagement with their audience. By analysing the narrative strategies used by digital influencers, we contribute to a deeper understanding of the role and impact of digital storytelling. We identify, illustrate, and discuss four narrative strategies: educating, evaluating, advising, and entertaining. Our study motivates further research to develop a detailed conceptual understanding of digital influencers and digital storytelling. Collapse

Topics: Instagram social media website Snapchat marketing management

Methods: qualitative interview theory development narrative analysis qualitativ observational study participant observation

Theories: flow theory social penetration theory communication theory

Understanding the Role of Leadership Competencies in Cyber Crisis Management: A Case Study

2023 | HICSS | Citations: 0

Authors: Salviotti, Gianluca; Abbatemarco, Nico; De Rossi, Leonardo Maria; Bjoernland, Kaia

Abstract: The amount and severity of cyber-attacks has been constantly increasing in recen ... Expand

Abstract: The amount and severity of cyber-attacks has been constantly increasing in recent years, and the number of cyber-related organizational crises grew accordingly. Despite the relevance of the topic, the literature on the subject is still limited, especially from a non-technical point of view. In the context of leadership, traditional crisis management literature identified specific competencies that organizations can leverage to mitigate the effects of a crisis, but there is a research gap as to whether or not these capabilities make sense in a cyber crisis context. This study aims to bridge this gap by analyzing the case of Norsk Hydro – a Norwegian company that in 2019 fell victim of a disruptive ransomware attack – through the lenses of a traditional crisis leadership model. Collapse

Topics: emergency management ransomware organization learning decision making computer crime

Methods: narrative analysis qualitative interview case study cluster analysis qualitative coding