Implementing Disruptive Technologies: What Have We Learned?

2022 | Communications of the Association for Information Systems | Citations: 0

Authors: Ghawe, A.; Chan, Yolande

Abstract: Rich research opportunities lie ahead for scholars interested in building a theo ... Expand

Abstract: Rich research opportunities lie ahead for scholars interested in building a theory to explain why and how some organizations succeed while others fail in implementing disruptive technologies. As a complex socio-technical process, implementing disruptive technologies represents an endeavor fraught with challenges. Leaders need tools to assess whether implementing a potentially disruptive technology will succeed or fail; planners need a road map to navigate the implementation’s potential stepping-stones and stumbling blocks. Disruptive technology implementation scholarship is rich, has eclectic roots and conflicting findings, but lacks a success theory. To advance such a theory and guide scholars and practitioners, we conducted a structured and systematic literature review, and examined 139 empirical articles published between 1983 and 2020 in leading management and information systems journals. We focused our attention on answering two questions: How do incumbent organizations implement disruptive technologies successfully? How does the implementation of disruptive digital technologies differ from the implementation of other disruptive technologies? We employed a mixed-method approach using three criteria: technological category, challenges to successful implementation, and degree of implementation success. We identified strategic and technical implementation challenges, developed a technology implementation framework, and advanced propositions that together provide a current disruptive technology implementation success theory pending further testing. Collapse

Topics: systems implementation disruptive innovation database system IS implementation success enterprise information system

Methods: literature study literature sample structured literature research ontological modelling literature filtering

Theories: theory of affordance

Interdisciplinary Review of Business Continuity from an Information Systems Perspective: Toward an Integrative Framework

2015 | Communications of the Association for Information Systems | Citations: 21

Authors: Niemimaa, Marko

Abstract: Hackers, malicious users, system malfunctions, and other incidents can disrupt o ... Expand

Abstract: Hackers, malicious users, system malfunctions, and other incidents can disrupt organizational IS and cause severe organizational losses or even impact societies as a whole. In this paper, I review interdisciplinary literature on business continuity from an information systems (IS) perspective to increase understanding on how organizations can prepare for and respond to incidents. I use a narrative review approach with descriptive elements to review 83 peerreviewed papers published between 2000-2012 across a wide array of journals and disciplines. I identify themes across the past contributions, join the currently isolated streams of literature under a concept of IS continuity, and identify research gaps in the current knowledge. The results suggest that one can understand past contributions in terms of four themes that emerged from the literature: (1) social aspects as IS continuity enabler, (2) technology as IS continuity enabler, (3) salience of IS continuity, and (4) models that improve IS continuity. To move toward an integration of the past research, and to pinpoint research gaps, I present an integrative framework. Further, the research contributes to forming an IS continuity community to facilitate cooperation and communications among scholars sharing a common interest. Collapse

Topics: business continuity planning reference discipline IT supported collaboration remote work armed conflict

Methods: literature study narrative analysis case study qualitative interview experiment