Are Information Systems People Different: An Investigation of How They Are and Should be Managed

1988 | Management Information Systems Quarterly | Citations: 18

Authors: Ferratt, Thomas; Short, Larry

Abstract: This study, based on seven different samples involving 1005 employees, examines ... Expand

Abstract: This study, based on seven different samples involving 1005 employees, examines whether IS and non-IS people are or should be managed differently. How IS and non-IS people are managed is measured by three sets of managerial activities: (1) enriching the job, (2) attending to interpersonal relations, involving the employee, and reinforcing work behavior, and (3) attending production and targeting work behavior. Two research questions are asked: (1) Do work-unit environments differ for IS and non.IS people? (2) the relationship of work-unit environment to productivity different for IS and non-IS people? The findings of this study support the conclusion that IS and non-IS employees at the same occupational level are not and should not be managed differently. Collapse

Topics: productivity IT workforce types of work missing data IT job

Methods: data transformation factor analysis survey multivariate analysis of variance survey design