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Anchored Inferential Learning: Platform-Specific Uncertainty, Venture Capital Investments by the Platform Owner, and the Impact on Complementors
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2023 | Organization Science | Citations: 0
Authors: van Angeren, Joey; Karunakaran, Arvind

Abstract: Platform owners increasingly make corporate venture capital investments in compl ... Expand

Abstract: Platform owners increasingly make corporate venture capital investments in complementors (e.g., app developers) to stimulate value creation, a practice we refer to as platform venture capital (PVC). Interested in the implications of PVC for other complementors, we investigate how PVC investments affect their product introduction and withdrawal decisions. Given that complementors confront platform-specific uncertainty concerning the strategic directions of the platform, which is asymmetrically set by the platform owner, we theorize that complementors leverage PVC investments as devices for anchored inferential learning. That is, because PVC investments are costly, visible, and consequential, complementors will infer them as credible indicators of the platform’s future focus. Consequently, we predict that complementors will seek out, and stick around, product categories of PVC investees. We further anticipate that these inclinations are weaker for complementors with greater platform ecosystem experience that place more emphasis on knowledge acquired via experiential learning, and stronger for complementors that center their business exclusively on the platform and therefore rely strongly on PVC to navigate platform-specific uncertainty. We provide quantitative evidence from the context of the Salesforce platform. Moreover, we draw on qualitative data from this context to unpack why complementors interpret PVC investments as a credible signal concerning the strategic direction of the platform. We highlight that complementors consider PVC as a form of middle-ground platform governance, where the platform owner is perceived as being committed to stimulating value creation in the platform ecosystem, while also inducing complementors to commit their efforts to the platform ecosystem. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.1607. Collapse

Semantic filters: critical incident technique organizational theory

Topics: mobile application digital ecosystem platform governance organization learning value creation

Methods: theory development qualitative interview longitudinal research descriptive statistic statistical hypothesis test

Theories: organizational theory
The Dynamics of Interrelated Routines: Introducing the Cluster Level
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2016 | Organization Science | Citations: 12
Authors: Kremser, Waldemar; Schreyögg, Georg

Abstract: This paper explores interrelationships between organizational routines and their ... Expand

Abstract: This paper explores interrelationships between organizational routines and their effect on routine dynamics. We introduce a more aggregate perspective on routines, the cluster level, and develop a theoretical framework that helps understanding the dynamics of routine clusters. The framework combines thoughts on the division of labor, modularity, and the consequences of complementarities. It explains why single routines are grouped into clusters and how complementarities between the specialized routines of a cluster will affect its evolution. It is the main argument of this paper that, in contrast to the expanding dynamics of single routines, which continuously bring about variations, the dynamics of clusters are restricting, amounting to a selection mechanism in organizational practice. To illustrate and substantiate our argument, we use a historical case study on CEWE, the European market leader in photofinishing. We analyze how the cluster for 35mm photofinishing—the core routines of the analog years—reacted to the upcoming digital revolution in the 1990s. Our paper offers three contributions: First, we theorize on the interrelationship between routines and the anatomy of clusters. Second, we provide a conceptual framework for analyzing the dynamics of routine clusters that builds on complementarities and the related misfit costs. Third, by elaborating on these dynamics, our findings contribute to a multilevel theory of organizational routines by adding the meso level of the routine cluster to the micro level of single routine dynamics. Collapse

Semantic filters: critical incident technique organizational theory

Topics: innovation management digital innovation manufacturing information system operational management technological change

Methods: qualitative interview case study longitudinal research theory development archival research

Theories: organizational routines theory organizational theory
An Inductively Generated Typology and Process Model of Workplace Courage
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2015 | Organization Science | Citations: 7
Authors: Schilpzand, Pauline; Hekman, David R.; Mitchell, Terence R.

Abstract: As a result of recent preventable corporate failures (e.g., Enron, WorldCom, Leh ... Expand

Abstract: As a result of recent preventable corporate failures (e.g., Enron, WorldCom, Lehman Brothers, Fannie Mae), there is a growing desire to understand what might motivate employees to courageously detect and deflect organizational problems before they harm the entire organization. Based on 94 interviews we conducted with a wide variety of employees who witnessed or undertook courageous actions, we inductively developed a model using employees' accounts of the unfolding sequence of events. We learned that employees report engaging in courageous workplace actions when they feel responsible for dealing with a challenging situation such as a workplace error, an abuse of power, an ambiguous situation, or someone in need. We interpreted the stories of courage as suggesting that workplace courage may be a two-stage process, where actors first determine their level of personal responsibility to respond to the challenging situation and then determine the potential social costs of acting. Our model of the courageous workplace action appears to challenge the conventional wisdom of courage as being attributed to a person’s disposition, may enrich theories of intrinsic motivation, and may help clarify the role of cognition in courageous action. Our findings may also help to resolve some of the contradictory evidence regarding the antecedents of the many organizational constructs related to courage including whistle-blowing, voice, speaking up, taking charge, positive deviance, and organizational dissent. Collapse

Semantic filters: critical incident technique organizational theory

Topics: organizational context organizational culture self efficacy data management IT career

Methods: qualitative interview conceptual modelling experimental design critical incident technique qualitative coding

Theories: self determination theory motivation theory organizational theory

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Anchored Inferential Learning: Platform-Specific Uncertainty, Venture Capital Investments by the Platform Owner, and the Impact on Complementors

The Dynamics of Interrelated Routines: Introducing the Cluster Level

An Inductively Generated Typology and Process Model of Workplace Courage