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Pathways to developing information technology-enabled capabilities in born-digital new ventures
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2023 | International Journal of Information Management | Citations: 0
Authors: Sadreddin, Arman; Chan, Yolande E.

Abstract: Despite significant business opportunities made possible through advancements in ... Expand

Abstract: Despite significant business opportunities made possible through advancements in technology, readily available digital technologies are often overlooked and not used by new ventures. To address this knowledge gap, this paper looks at the relationships between readily available digital technologies and born-digital new venture capabilities. We use an affordance lens to explore conditions in which born-digital new ventures interact with digital technologies to actualize digital affordances that facilitate the development of important capabilities. First, using the existing literature, we present a research model and its key elements. Then, using data on new ventures in a Canadian university incubator, we conduct fuzzy-set qualitative comparative analysis (fsQCA) and develop seven configurational research propositions as pathways to develop information technology-enabled organizational capabilities in new ventures. Using this retroductive approach, this research builds a contextspecific middle-range theory that explains complex interactions between readily available digital technologies and new venture characteristics, where resources are provided by incubators in dynamic environments, to facilitate the development of ITOCs in the new ventures. We close by describing the study’s theoretical and practical implications. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: affordance user experience information technology infrastructure website social media

Methods: qualitative interview theory development case study machine learning longitudinal research

Theories: theory of affordance dynamic capabilities theory fuzzy set theory set theory
Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations
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2023 | Information Systems Frontiers | Citations: 5
Authors: Soto Setzke, David; Riasanow, Tobias; Böhm, Markus; Krcmar, Helmut

Abstract: Digital technologies are radically changing how established organizations design ... Expand

Abstract: Digital technologies are radically changing how established organizations design novel services. Digital transformation (DT) strategies are executed to manage the transition from product-centric to service-centric business models based on digital technologies. However, little is known about what configurations of DT strategies lead to successful digital service innovation (DSI) in established organizations. We employ fuzzy-set Qualitative Comparative Analysis on a set of 17 case studies of DT strategies from established organizations with different industry backgrounds. We identify several distinct configurations of DT strategies that lead to successful and unsuccessful DSI. Based on these configurations, we deduce that the threat of digital disruption negatively impacts an organization’s innovation activities. Furthermore, we find that strategic partnerships can be leveraged by organizations that face an imminent threat of digital disruption while organizations with competitive advantages may rely on “do-it-yourself” approaches. Lastly, we find that the involvement of a C-level executive is a necessary requirement for successful DSI. Our results contribute to theory by integrating research on DSI and DT, providing a perspective on DSI failure, and employing a configurational research approach that allows us to highlight interdependencies between factors as well as insights into the individual factors. Furthermore, we provide actionable recommendations for executives. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: innovation management decision making business process innovation digital disruption outsourcing

Methods: case study qualitative interview qualitative coding theory development literature study

Theories: fuzzy set theory
Decoding digital transformational outsourcing: The role of service providers’ capabilities
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2021 | International Journal of Information Management | Citations: 0
Authors: Mazumder, Sudipto; Garg, Swapnil

Abstract: The business process outsourcing industry has got disrupted, first by the signif ... Expand

Abstract: The business process outsourcing industry has got disrupted, first by the significant shift in value creation ac tivities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: outsourcing human resource management innovation management digital transformation business process innovation

Methods: qualitative interview robustness check fuzzy set qualitative comparative analysis personal interview design methodology

Theories: dynamic capabilities theory fuzzy set theory complexity theory
Congruent patterns of outsourcing capabilities: A bilateral perspective
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2019 | Journal of Strategic Information Systems | Citations: 0
Authors: Koo, Yunmo; Park, YoungKi; Ham, Juyeon; Lee, Jae-Nam

Abstract: Despite the extensive proliferation of Information Technology Outsourcing (ITO), ... Expand

Abstract: Despite the extensive proliferation of Information Technology Outsourcing (ITO), firms often obtain unsatisfactory outsourcing outcomes due to the lack of appropriate outsourcing capabilities of a client or their vendor. ITO clients strive to enhance outsourcing performance by establishing their own outsourcing capabilities as well as contracting with capable vendors to meet their strategic needs. Thus, for the success of an ITO project, it is imperative to find an effective combination of complementary outsourcing capabilities on both sides. However, knowledge of how to identify and develop a set of appropriate outsourcing capabilities of both client and vendor has yet to be developed. This study aims to fill this knowledge gap by elaborating on the configurational mechanisms of outsourcing capabilities from a bilateral perspective, which explicate how multiple types of client and vendor outsourcing capabilities combine into configurations simultaneously to produce high ITO performance. First, based on the ITO literature, we develop a conceptual framework that identifies three key types of outsourcing capabilities. Then, with the matched dataset collected from a client and their vendor, we conduct a fuzzy-set qualitative comparative analysis (fsQCA), which is a set-theoretic configurational method to investigate the systemic and holistic interdependencies among key outsourcing capabilities that produce high outsourcing performance. On the basis of the conceptual framework and empirical findings, we present four viable propositions to build configurations of client and vendor ITO capabilities that can achieve ITO success with theoretical and practical implications. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: outsourcing project productivity enterprise information system interorganizational relationship business process management

Methods: survey literature study fuzzy set qualitative comparative analysis cross sectional research theoretical contribution

Theories: fuzzy set theory
Governance configurations for inter-organizational coordination: A study of public safety networks
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2018 | Journal of Information Technology | Citations: 0
Authors: Fedorowicz, Jane; Sawyer, Steve; Tomasino, Arthur

Abstract: We focus on networked arrangements of digital resources that are shared among ot ... Expand

Abstract: We focus on networked arrangements of digital resources that are shared among otherwise independent units to advance conceptual and empirical insights about their governance. We are motivated by the simple observation that, increasingly, independent organizations are engaging in shared activities, often relying on purpose-built digital infrastructures to support this move to inter-dependence. To advance current conceptualizations of networked governance, we draw on data from 42 public safety networks and use fuzzy-set qualitative comparative analysis. We do so because fsQCA allows us to account for the realities of inter-dependence among the concepts and variables we consider and to illuminate the multiple viable governance patterns that are possible. The results show the importance of network-level governance competencies to manage stakeholders and information infrastructure to achieve high effectiveness of PSN. Analysis makes clear that there exist five configurations of PSN governance practices that enable high levels of network governance effectiveness. Common to all these configurations are the network-level competence in managing both stakeholders and the digital infrastructure, suggesting these are necessary (but not sufficient) network-level governance competencies. Building from the analysis, we advance the role of specific network-level governance competencies, and the current conceptualization of network governance more broadly. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: information technology infrastructure missing data productivity procurement management organizational control

Methods: case study survey qualitative interview theory development fuzzy set qualitative comparative analysis

Theories: stakeholder theory fuzzy set theory
Avoiding High Opportunism Is Easy, Achieving Low Opportunism Is Not: A QCA Study on Curbing Opportunism in Buyer–Supplier Relationships
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2018 | Organization Science | Citations: 0
Authors: Mellewigt, Thomas; Hoetker, Glenn; Lütkewitte, Martina

Abstract: Past research on how opportunism in buyer-supplier relationships can be mitigate ... Expand

Abstract: Past research on how opportunism in buyer-supplier relationships can be mitigated remains incomplete and often contradictory. Applying recent advances in qualitative comparative analysis to a sample of 137 buyer-supplier relationships in the German automotive industry, we show that there are multiple equifinal pathways to high and low opportunism. In general, our study shows that it is easier to avoid high opportunism than to consistently achieve low opportunism. On this basis, we offer new insights into countering opportunism for researchers and managers. Achieving low opportunism requires a combination of governance mechanisms, which are generally not interchangeable. In particular, relational governance mechanisms in isolation seem to be more restricted than prior research has suggested but form a powerful synergistic combination with complex contracts. Although formal governance mechanisms lack enforceability, the coordination and monitoring that they provide are critical in both avoiding high opportunism and achieving low opportunism. Performance ambiguity is especially difficult to manage. Overall, our paper shows the power of configurational approaches and encourages the development of new theory that adopts a situational contingency perspective. The online appendix is available at https://doi.org/10.1287/orsc.2018.1227. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: asset specificity interorganizational relationship procurement management anonymity fuzzy logic

Methods: survey qualitative interview post-hoc analysis regression analysis method statistical hypothesis test

Theories: fuzzy set theory transaction cost economics
The Antecedents of Transaction Costs in Digital Ecosystems: A Configurational View on the Interplay of App Architecture and Platform Governance
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2017 | HICSS | Citations: 1
Authors: Dellermann, Dominik; Reck, Fabian

Abstract: The locus of value creation and innovation in the software industry is shifting ... Expand

Abstract: The locus of value creation and innovation in the software industry is shifting more and more to platform ecosystems on which numerous developers create extensions with additional functionalities based on the platforms core architecture. While such complementors may strongly profit from platforms, there are considerable costs. Recent studies therefore examined the costs of fitting apps to the specifications of certain platforms; however, these works largely neglect costs arising from the transactional relationship between platform and complementor. In order to shed light on this, our work examines how design choices of platform governance and app architecture impact the emergence of four types of cost-inducing hazards within the transactional context of the ecosystem. By using a configurational approach based on fuzzy-set qualitative comparative analysis (FsQCA), we display complex interactional effects of the causal conditions on complementors’ perception of hazardous environments and thus provide valuable insights for both practice and theory on platform ecosystems. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: platform governance asset specificity mobile application digital ecosystem cloud computing

Methods: survey survey design regression analysis method factor analysis confirmatory factor analysis

Theories: transaction cost economics fuzzy set theory
Patterns of Governance among Inter-organizational Coordination Hubs

2015 | International Conference on Information Systems | Citations: 0
Authors: Fedorowicz, Jane; Sawyer, Steve; Tomasino, Arthur P

Abstract: We focus on the governance of inter-organizational coordination hubs (ICH). We d ... Expand

Abstract: We focus on the governance of inter-organizational coordination hubs (ICH). We do so to advance conceptual and empirical insights about ICH governance. We are motivated by the simple observation that, increasingly, organizations are engaging in shared activities, often relying on a purpose-built digital infrastructure to support collaboration among organizations. Here we use the conceptualization of network governance to guide our analysis of characteristics of governance that distinguish low and high performing ICH. To do this we use fuzzy-set qualitative comparative analysis and data from 61 public safety networks (PSN) – a particular form of ICH. The analysis shows there exist six distinct configurations of PSN governance practices that lead to high performance. Common to all these configurations is competence in managing both stakeholders and the digital infrastructure. Building from the findings, we advance the role of specific competencies and network governance more broadly. Collapse

Semantic filters: fuzzy set qualitative comparative analysis outsourcing

Topics: information technology infrastructure fuzzy logic productivity missing data IT governance

Methods: case study fuzzy set qualitative comparative analysis qualitative interview theory development survey

Theories: fuzzy set theory

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Found 8 articles

Pathways to developing information technology-enabled capabilities in born-digital new ventures

Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations

Decoding digital transformational outsourcing: The role of service providers’ capabilities

Congruent patterns of outsourcing capabilities: A bilateral perspective

Governance configurations for inter-organizational coordination: A study of public safety networks

Avoiding High Opportunism Is Easy, Achieving Low Opportunism Is Not: A QCA Study on Curbing Opportunism in Buyer–Supplier Relationships

The Antecedents of Transaction Costs in Digital Ecosystems: A Configurational View on the Interplay of App Architecture and Platform Governance

Patterns of Governance among Inter-organizational Coordination Hubs