Investigating the Determinants of Compliance Intention in Behavior Change Support Systems

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Ekpezu, Akon; Oinas-Kukkonen, Harri; Wiafe, Isaac

Abstract: The effectiveness of behavior change support systems (BCSS) in promoting health ... Expand

Abstract: The effectiveness of behavior change support systems (BCSS) in promoting health and well-being is unflinching. However, its long-term effectiveness is hindered by non-compliance. Research in BCSS that focuses on compliance is scarce, particularly the determinants of compliance intention are not well established. To address this gap, this study investigated the determinants of compliance intention in BCSS by extending the persuasive system design model to include competence, effectiveness, enjoyment, and persuasiveness. By surveying a sample of prospective BCSS users (N=234), partial least squares structural equation modeling was used to evaluate the proposed model. The findings suggest that the prospective users' perceptions of primary task support and dialogue support, as well as social support and credibility support significantly influenced their perceptions of self-competence and system effectiveness respectively. These perceptions influenced enjoyment, then persuasiveness, and finally compliance intention. Future studies will validate these findings on the compliance behavior of BCSS. Collapse

Topics: mobile application persuasive information system IS effectiveness systems design social network

Methods: survey partial least squares path modeling design principle PLS tool path analysis

‘I could eat a horse’: The Impact of Hyperbole on Product Sales on Short Video Platforms

2023 | International Conference on Information Systems | Citations: 0

Authors: Han, Yutong; Yin, Bowen; Ren, Fei; Gu, Bin

Abstract: ... Expand

Abstract: Collapse

Topics: advertising management marketing management consumer behavior decision making Douyin

Methods: regression analysis method computational algorithm descriptive statistic natural language processing ImageNet

Analyzing Energy Consumption of Appliances in Smart Grids

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Lee, Jonathan; Gupta, Ashish

Abstract: Modern power grids are undergoing many changes to meet the growing energy deman ... Expand

Abstract: Modern power grids are undergoing many changes to meet the growing energy demand. A major limitation of traditional power grids is that they only allow for understanding the overall household's total consumption, which is typically measured with high latency over the entire billing period. Smart grids and smart meters, on the other hand, enable access to timely household data. When such grids are equipped with the ability to read device-level data then they can be used to provide deeper analytic insights into energy utilization patterns at a very granular level. In this study, we propose using Dynamic Time Warping as a distance metric for clustering to examine consumers' device-level energy consumption for four different geographic regions. Additional insight into device-level usage patterns for consumers is likely to lead us to develop persuasive IS systems that can improve energy efficiency and bring benefits to both power suppliers and power consumers. Collapse

Topics: persuasive information system Python database system accounting

Methods: longitudinal research time series analysis linear regression analysis cluster analysis agglomerative hierarchical clustering

Persuasive Blood Donation App Design for Individualist and Collectivist Cultures

2023 | DESRIST | Citations: 6

Authors: Müller, Helena M.; Reuter-Oppermann, Melanie

Abstract: The two African countries South Africa and Ghana both suffer from low recruitmen ... Expand

Abstract: The two African countries South Africa and Ghana both suffer from low recruitment and retention of blood donors and daily face the challenge of matching supply and demand of blood products. When addressing this challenge, it is important to note that the blood donation cultures of both countries differ, with South Africa representing an individualist and Ghana a collectivist blood donation culture. In order to support donor management in both countries, we argue that blood donation apps can play an important role. By applying the design science methodology, we evaluate and analyse a set of previously defined design features with regard to their importance for a blood donation app in those two countries. By means of an online survey, we establish the overall usefulness of a blood donation app. We additionally conclude that for both countries personal and social features are important for the design, but that for South Africa personal features like reminders or rewards are even more important, while for Ghana social features dominate. Collapse

Topics: mobile application website systems design user interface perceived usefulness

Methods: design science survey chatbot design artifact design principle

Design Requirements for Behavior Change Support Systems with High Use Continuance: Insights for the Target Group of Students

2023 | HICSS | Citations: 0

Authors: Steinherr, V.

Abstract: To counteract the high academic stress of students and subsequent health proble ... Expand

Abstract: To counteract the high academic stress of students and subsequent health problems, a behavior change support system (BCSS) for self-regulated learning is developed. Since use continence is a prerequisite for the system's supporting effects, this study examines design requirements that promote its use continuance. While previous studies on BCSS's use continuance are mostly quantitative using pre-defined constructs, this study additionally considers qualitative statements to exploratively identify additional requirements. Analysis of statements from 54 students and quantitative data from 25 students identifies 19 design requirements, which can be synthesized into ten meta requirements. These findings support the integration of already defined design principles, e.g., self-monitoring, but also reveal new requirements, e.g., a low-threshold character or the promotion of learning about the targeted behavior. The data also suggest that the design of the BCSS does not affect all students equally, but that perceptions of use continuance are dependent on individual preferences. Collapse

Topics: usage intention mobile application knowledge sharing persuasive information system systems design

Methods: design requirement design principle survey descriptive statistic exploratory data analysis

Development of a Behavior Change Support System that Targets Learning Behavior: Examining the Effect of Rewards and Social Comparison

2023 | International Conference on Information Systems | Citations: 0

Authors: Steinherr, Vanessa

Abstract: The increasing prevalence of digital and blended learning scenarios in higher e ... Expand

Abstract: The increasing prevalence of digital and blended learning scenarios in higher education fosters the need for students to have strong self-regulated learning competencies. However, in particular, in digital learning environments, many students struggle to develop effective learning behaviors but often avoid seeking support. To address this issue, Behavior Change Support Systems (BCSS) in form of smartphone apps can provide valuable guidance towards self-regulated learning. While BCSS have been successfully implemented in the health context, research in the educational context is limited. This study addresses this research gap by presenting the development of a BCSS targeting selfregulated learning and investigating its ability to promote students' use continuance through two motivational design principles (rewards vs. social comparison). Using the Perceived Persuasiveness Questionnaire, significant differences are found in students' perceived effectiveness and perceived social support of the BCSS versions. Social comparison is identified as more effective than rewards for high use continuance. Collapse

Topics: perceived usefulness persuasive information system usage intention mobile application usability

Methods: design principle Mann Whitney U test nonparametric test linear regression analysis survey

The Attraction Effect in Crowdfunding

2023 | Information Systems Research | Citations: 0

Authors: Weinmann, Markus; Mishra, Abhay Nath; Kaiser, Lena Franziska; vom Brocke, Jan

Abstract: At the core of reward-based crowdfunding (RBC) is the reward menu. Carefully con ... Expand

Abstract: At the core of reward-based crowdfunding (RBC) is the reward menu. Carefully constructed reward menus can impact fundraising success significantly. For example, an oft-discussed approach to influencing purchasing decisions is introducing an irrelevant option into a consumer’s choice set—a decoy option—making another, often more valuable, option more attractive. This phenomenon is also known as the attraction effect. Prior research, however, has found mixed evidence for its occurrence in applied settings because it has largely employed simplified attribute presentation—with only numeric attributes such as ratings—and hypothetical choices, which had no economic consequences. Hence, researchers questioned the practical significance of the attraction effect. In this paper, we examine whether the attraction effect will manifest in an applied setting such as the crowdfunding context, where product attributes are both numerical (e.g., price) and nonnumerical (e.g., content of a product), choices have economic consequences, and organizations offer several menu options to consumers. We draw upon the salience theory and propose four hypotheses, suggesting that introducing an irrelevant decoy option in choice sets, created digitally in reward menus, may lead backers to choose higher-priced options. We conducted seven online experiments and a field study on Kickstarter (in total, n = 3,998 participants), with increasing levels of similarity with RBC. We found that the attraction effect significantly shifted backers’ preferences from a low-priced to a high-priced reward by 18.8% to 28.2% in different settings, highlighting the substantial potential of properly designed digital reward menus to influence funders’ choices. Given that researchers have expressed skepticism about the attraction effect in applied settings, our results are particularly significant, suggesting that information systems design can influence choice behavior. This research makes targeted contributions to the literature on crowdfunding, the attraction effect, and digital design. History: Alessandro Acquisti, Senior Editor; David (Jingjun) Xu, Associate Editor. Funding: This work was supported by University of Cologne, Erasmus University, and University of Liechtenstein. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1152. Collapse

Topics: crowdsourcing crowdfunding electronic market systems design decision making

Methods: experiment field study experimental group mixed method Bayesian analysis

Theories: behavioral economics

Gamification and Marketing Management: A Literature Review and Future Agenda

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Yang, Xinyi; Xi, Nannan; Tang, Hairui; Hamari, Juho

Abstract: Given the motivational effect of game elements and mechanisms on user experienc ... Expand

Abstract: Given the motivational effect of game elements and mechanisms on user experience in various non-game contexts, gamification has widely been used as an effective marketing technique to enhance the performance of business practices. In the past decade, a variety of studies have explored and investigated the value that gamification can provide in consumer-facing marketing activities. However, there is still a dearth of granular understanding of how gamification in marketing has been studied in the current literature. This paper follows the PRISMA literature review process and systematically reviews 93 papers consisting of 111 empirical studies on gamification and marketing management. The synthesized findings provide a holistic picture of the adopted research methods, different investigated gamification affordances and advergames, various gamified industries, and marketing performance indicators regarding products, services, and brands. Five agenda points, mainly relating to methodology and themes, are further suggested. Collapse

Topics: marketing management gamification affordance database system extended reality

Methods: literature study experiment literature sample structured literature research simulation

Theories: theory of affordance

Using a Nudge to Close the Intention–Behavior Gap for Information Privacy

2023 | Americas Conference on Information Systems | Citations: 0

Authors: chen, lijun; Chen, Andrew

Abstract: The acceptance and use of information technology (IT) and information systems ( ... Expand

Abstract: The acceptance and use of information technology (IT) and information systems (IS) are two of the most critical topics in IT and IS research. In these fields, intention has usually functioned as a direct and immediate predictor of actual behavior according to most theories and models of behavioral change. However, there exists a considerable gap between the two, particularly in the area of privacy protection. Despite the intent to protect their privacy, many users continue to disclose highly personal information and accept intrusive privacy policies without using privacy-protection tools. This research aims to bridge the gap by investigating the efficacy of nudging interventions in lowering cognitive load and helping users in carrying out their intentions to protect their online privacy. By utilizing persuasive technology and the PSD framework, we designed and implemented nudges to overcome cognitive limitations for privacy protection. Our study is expected to make a significant contribution to the field of privacy and information technology/information systems by providing a potential solution to the privacy paradox issue, extending existing intention-oriented behavioral models, and emphasizing the importance of actual behavior. Furthermore, our findings should aid in users' safeguarding of their privacy, designers' development of privacy-protection tools, and policymakers' improvement of general privacy-protection systems. Collapse

Topics: privacy web page persuasive information system website Apple iPhone

Methods: survey experimental group regression analysis method descriptive statistic

Outwitting Shakespeare: Unpacking the Mechanics of Immersive Storytelling with Physiological Measurements

2023 | International Conference on Information Systems | Citations: 0

Authors: Zhu, Fenfen; Zhou, Xinxue; Li, Yiwei; Choi, Ben

Abstract: The core narratives of Shakespeare's storytelling are built around human passio ... Expand

Abstract: The core narratives of Shakespeare's storytelling are built around human passions, such as love stories, ambition narratives, and betrayal and revenge plots. Immersive storytelling has been increasingly employed for educational purposes and awareness promotion. Both national agencies and international organizations are utilizing 360degree videos to present immersive storytelling to garner social attention toward sustainability issues. Despite the prevalence of virtual immersion, there is a lack of understanding regarding how immersive narratives can facilitate knowledge acquisition. Drawing on the narrative transportation literature, we consider the effects of immersive narratives on sustainability knowledge acquisition and investigate the underlying mechanisms of the relationships. We tested our hypotheses in an experiment involving physiological measurements. Overall, this study contributes to IS literature by unraveling the effects of immersive narrative on green learning. Collapse

Topics: knowledge acquisition human computer interaction usability virtual reality persuasive information system

Methods: experiment oculometry statistical hypothesis test computational algorithm mediation analysis