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Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects
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2014 | Information & Management | Citations: 18
Authors: Chang, Jamie Y. T.; Jiang, James J.; Klein, Gary; Wang, Eric T. G.

Abstract: Complex or large information technology (IT) implementations are typically manag ... Expand

Abstract: Complex or large information technology (IT) implementations are typically managed as single programs composed of multiple projects. Program managers must be able to manage the interfaces of multiple interdependent projects to realize the goals of an IT implementation. However, the common problems of conflict and poor coordination often hinder the achievement of a program's goals. Part of this difficulty may lie in the structuring of the program goals themselves. Guided by Strategic Consensus Theory (SCT) and Realistic Group Conflict Theory (RGCT), we examine three enterprise system programs to study the relationship between the shared understanding of multiple or single program goals and conflict resolution and the coordination of programs in an attempt to explain a program's successful implementation. We find that a shared goal understanding as suggested by SCT is not sufficient to facilitate essential coordination. However, a superordinate goal as suggested by RGCT appears to resolve any discrepancies. The results imply that goals should be structured as superordinate requirements. Collapse

Semantic filters: realistic conflict theory

Topics: enterprise information system enterprise resource planning systems implementation IT manager user expectation

Methods: qualitative interview case study multiple case study qualitative coding field study

Theories: realistic conflict theory
LEARNING THROUGH PLAYING FOR OR AGAINST EACH OTHER? PROMOTING COLLABORATIVE LEARNING IN DIGITAL GAME BASED LEARNING

2012 | European Conference On Information Systems | Citations: 0
Authors: Romero, Margarida; Usart, Mireia; Ott, Michela; Earp, Jeffrey

Abstract: The process of learning through Game Based Learning (GBL) presents both positive ... Expand

Abstract: The process of learning through Game Based Learning (GBL) presents both positive aspects and challenges to be faced in order to support the achievement of learning goals and knowledge creation. This study aims to characterise game dynamics in the adoption of multi-player GBL. In particular, we examine the multi-player GBL dynamics may enhance collaborative learning through a relation of positive interdependence while at the same time maintaining a certain level of competition for ensuring multi-player GBL gameplay. The first section of the paper introduces collaborative GBL and describes the combination of intragroup dynamics of cooperation and positive interdependence and an intergroup dynamic of competition to maintain gameplay. The second part of the paper describes two multi-player GBL scenarios: the multi-player game with interpersonal competition and the multiplayer game with intergroup competition. For each scenario a case analysis of existing collaborative games is provided, which may help instructional and game designers when defining the collaborative GBL dynamics. Technological requirements and best practices in the use of collaborative GBL are described in the last sections. Collapse

Semantic filters: realistic conflict theory

Topics: knowledge sharing database system video game online game online learning system

Methods: literature study qualitative content analysis case study

Theories: realistic conflict theory

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Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects

LEARNING THROUGH PLAYING FOR OR AGAINST EACH OTHER? PROMOTING COLLABORATIVE LEARNING IN DIGITAL GAME BASED LEARNING