Citizen Participation Level in Smart Governance: A Literature Review

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Andrade de Figueiredo, Bruno; Przeybilovicz, Erico; Cunha, Maria Alexandra

Abstract: This literature review used and expanded Cardullo & Kitchin's (2018) "scaffold ... Expand

Abstract: This literature review used and expanded Cardullo & Kitchin's (2018) "scaffold of smart citizen participation" to classify the participation level found in the smart governance literature. This review highlights the importance of the use of a common metric for measuring citizens level of participation in smart governance. The departure point of this work is the literature review developed by Tomor et al. (2019). Their review was updated and compared. We confirmed some challenges positioned by the literature on the indiscriminate use of citizen participation as both an intrinsic characteristic of governance and as an outcome of the collaboration (Meijer & Bolívar, 2015;Tomor et al., 2019). This lack of a common understanding of the level of citizen autonomy creates a confusion in the literature regarding the actual level of participation, which highlights a need for further research about citizen participation and collaboration in smart governance. Collapse

Topics: database system

Methods: literature study literature sample case study

What is Missing from Research on Data in Information Systems? Insights from the Inaugural Workshop on Data Research

2023 | Communications of the Association for Information Systems | Citations: 0

Authors: Aaltonen, Aleksi; Alaimo, Cristina; Parmiggiani, Elena; Stelmaszak, Marta; Jarvenpaa, Sirkka; Kallinikos, Jannis; Monteiro, Eric

Abstract: Data are the building blocks of the ongoing digital revolution, yet there are s ... Expand

Abstract: Data are the building blocks of the ongoing digital revolution, yet there are still many unresolved questions regarding their role in the study of information systems (IS), management, and innovation. As data become increasingly pervasive elements of socio-economic life, we ask whether IS needs to expand the ways in which it conceptualizes data and their role in business and society. This panel report summarizes discussions that took place in the inaugural workshop on data research. The workshop asked what is missing from research on data in IS from four well-known scholars whose work touches upon the topic in different ways. Three main themes emerged from the speakers' statements that were further discussed by the workshop participants: 1) the need to go beyond traditional ways of conceiving data, 2) the need to investigate the relationship between data and meaning, and 3) the need to study new data management and governance approaches. We present these research themes and connect them with future research directions. Collapse

Topics: innovation management data management value creation digital innovation information technology infrastructure

Information systems for sustainable remote workplaces

2023 | Journal of Strategic Information Systems | Citations: 0

Authors: Asatiani, Aleksandre; Norström, Livia

Abstract: This review discusses the challenges associated with the sustainability of remot ... Expand

Abstract: This review discusses the challenges associated with the sustainability of remote workplaces, which have become more prevalent due to the growing trend of work digitalization and the pandemic-induced push to remote work. These challenges are highlighted in literature across various disciplines, including information systems, but these discourses have remained isolated from each other. In this review, we consolidated and synthesized research on remote work from the perspective of individual workers by reviewing 187 articles published between 1999 and 2020 in recognized academic journals from fields including information systems, organizational studies, economics, human resources, sociology, and psychology. We identified five key themes that concern opportunities and challenges to sustainable remote workplaces: (1) key character­ istics, (2) work-life boundaries; (3) health and well-being; (4) social interaction, and (5) lead­ ership. Building on our findings we created a framework that recognizes two interrelated categories of factors influencing remote workplace sustainability – rigid base characteristics and contextual remote workplace variables – that together shape the trajectory of remote workplace sustainability in the long term. The framework also identifies the potential role of information systems in modulating the impact of the base characteristics to build continuities that encourage more sustainable remote workplaces. The paper concludes by offering a research agenda for in­ formation systems for sustainable remote workplaces based on the three IS theoretical frames: inclusion, dignity, and boundary objects. Collapse

Topics: remote work IT supported collaboration green IS pandemic task characteristic

Methods: literature sample literature study laboratory experiment journal ranking mixed method

Theories: boundary objects theory leader–member exchange theory

Text-image Relationships in Social Media Communication: A Literature Review

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Bai, Shiqi; Li, Boying; Phang, Chee Wei (David)

Abstract: This study synthesises the literature on content factors in social media commun ... Expand

Abstract: This study synthesises the literature on content factors in social media communication within the Information Systems (IS) field and identifies five dimensions of text-image congruence: quality congruence, quantity congruence, emotion congruence, connotation congruence, and information appeal. Utilizing the S-O-R framework, we provide a comprehensive understanding of text-image congruence and suggest future research directions in IS. Our findings contribute to the knowledge of effective social media communication strategies and lay the groundwork for future research on text-image congruence and relationships. Collapse

Topics: social media electronic commerce artificial intelligence sensemaking IS discipline

Methods: literature study qualitative coding literature sample grounded theory theory development

Technological, human, and procedural factors that influence nursing documentation errors

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Balson, Kamryn; Balapour, Ali

Abstract: Over the years, there has been a drastic increase in awareness of medical mista ... Expand

Abstract: Over the years, there has been a drastic increase in awareness of medical mistakes by researchers, hospitals, insurance companies, etc. The rise in mistakes has occurred for several reasons. One reason is that hospitals and other healthcare facilities spend millions incorporating information systems and technology into healthcare, which is thought to help reduce the number of mistakes. Even with the significant improvements technology has brought, mistakes are made every day, costing the United States healthcare system billions and patients' lives. This study explores technological, human, and procedural factors that influence nursing documentation errors, resulting in negligent medical mistakes. There is no easy solution to reducing the number of medical mistakes, but improving documentation in Electronic Medical Records (EMR) systems is a start. Collapse

Topics: systems design ergonomics usability

Methods: literature study

Special Issue Introduction: Building Digital Resilience against Major Shocks

2023 | Management Information Systems Quarterly | Citations: 5

Authors: Boh, Waifong; Constantinides, Panos; Padmanabhan, Balaji; Viswanathan, Siva

Abstract: Major shocks such as the COVID-19 pandemic create unique and exceptional challe ... Expand

Abstract: Major shocks such as the COVID-19 pandemic create unique and exceptional challenges for different entities, including individuals, groups, and organizations. In this special issue editorial, we introduce the concept of digital resilience, which refers to the capabilities developed through the use of digital technologies to absorb major shocks, adapt to disruptions caused by the shocks, and transform to a new stable state, where entities are more prepared to deal with major shocks. The individual papers in this special issue offer compelling examples of how digital resilience is exhibited and how the process of digital resilience can unfold in response to specific major shocks. Drawing upon and extending these papers, we present an integrated framework of how digital technology can help build resilience capabilities, which is missing in past research but needed to mitigate and manage future major shocks, including financial recessions and climate change. We conclude with four important themes for future IS research. Collapse

Topics: pandemic open source IT investment IT governance lean manufacturing

Methods: participant observation qualitative interview mixed method

TOWARDS AN OPEN HARDWARE PROTOTYPE PROCESS MODEL FOR LONG-TERM SUSTAINABILITY

2023 | European Conference On Information Systems | Citations: 0

Authors: Brandenburger, Bonny; Brüsch, Julia; Voigt, Maximilian; Busch, Magnus

Abstract: The rise of open source models for software and hardware development has cataly ... Expand

Abstract: The rise of open source models for software and hardware development has catalyzed the debate regarding sustainable business models. Open Source Software has already become a dominant part in the software industry, whereas Open Source Hardware is still a little-researched phenomenon but has the potential to do the same to manufacturing in a wide range of products. This article addresses this potential by introducing a research design to analyze the prototyping phase of six different Open Source Hardware projects tackling ecological, social, and economical challenges. Using a design science research methodology, a process model is developed to concretise the prototype development steps. The prototype phase is important because it is where fundamental decisions are made that affect the openness of the final product. This paper aims to advance the discourse on open production as a concept that enables companies to apply the aspect of openness towards collaboration-oriented and sustainable business models. Collapse

Topics: participatory design new product development open source computer hardware business model

Methods: business process modeling design artifact design methodology case study literature study

Explainable artificial intelligence in information systems: A review of the status quo and future research directions

2023 | Electronic Markets | Citations: 4

Authors: Brasse, Julia; Broder, Hanna Rebecca; Förster, Maximilian; Klier, Mathias; Sigler, Irina

Abstract: The quest to open black box artificial intelligence (AI) systems evolved into an ... Expand

Abstract: The quest to open black box artificial intelligence (AI) systems evolved into an emerging phenomenon of global interest for academia, business, and society and brought about the rise of the research field of explainable artificial intelligence (XAI). With its pluralistic view, information systems (IS) research is predestined to contribute to this emerging field; thus, it is not surprising that the number of publications on XAI has been rising significantly in IS research. This paper aims to provide a comprehensive overview of XAI research in IS in general and electronic markets in particular using a structured literature review. Based on a literature search resulting in 180 research papers, this work provides an overview of the most receptive outlets, the development of the academic discussion, and the most relevant underlying concepts and methodologies. Furthermore, eight research areas with varying maturity in electronic markets are carved out. Finally, directions for a research agenda of XAI in IS are presented. Collapse

Topics: explainable artificial intelligence artificial intelligence user requirement electronic market user experience

Methods: literature study literature sample cluster analysis synthesis machine learning

Theories: information systems theory activity theory agency theory attribution theory cognitive fit theory

Editor's Comments: What Makes a Journal Significant? From the Tyranny of Metrics to True Impact

2023 | Management Information Systems Quarterly | Citations: 0

Authors: Burton-Jones, Andrew; Wang, Gongtai

Abstract: ... Expand

Abstract: Collapse

Topics: Google+ digital platform

Methods: literature study

Theories: socio technical theory

Too Good to Be True? An Empirical Study of ChatGPT Capabilities for Academic Writing and Implications for Academic Misconduct

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Busch, Peter André; Hausvik, Geir Inge

Abstract: This study evaluated the capabilities of ChatGPT, a conversational artificial i ... Expand

Abstract: This study evaluated the capabilities of ChatGPT, a conversational artificial intelligence (AI) agent, to generate quality answers to exam questions that are indistinguishable from human-generated text, normally requiring high-level cognitive abilities. This potential capacity is a major threat to academic integrity since ChatGPT may be used for academic misconduct. To determine its capabilities, we asked 15 faculty members to assess a total of ten answers (two each) to an actual IS exam question, of which students wrote five, and ChatGPT generated five. The study found that ChatGPT can generate answers of generally good quality that may pass as human-written text by examiners. The contributions of the study lay in providing empirical results in a novel research area, providing recommendations for teachers, and suggesting ways forward for research. Collapse

Topics: artificial intelligence smartphone evaluation criteria smartphone addiction mobile system

Methods: chatGPT machine learning descriptive statistic correlation analysis personal interview