Introduction to the Minitrack on Advances in Design Science Research

2023 | HICSS | Citations: 0

Authors: Baskerville, Richard; Tuunanen, Tuure; Rossi, Matti

Abstract: ... Expand

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Topics: V model blockchain

Methods: case study design methodology design science longitudinal research conceptual modelling

Explainable artificial intelligence in information systems: A review of the status quo and future research directions

2023 | Electronic Markets | Citations: 4

Authors: Brasse, Julia; Broder, Hanna Rebecca; Förster, Maximilian; Klier, Mathias; Sigler, Irina

Abstract: The quest to open black box artificial intelligence (AI) systems evolved into an ... Expand

Abstract: The quest to open black box artificial intelligence (AI) systems evolved into an emerging phenomenon of global interest for academia, business, and society and brought about the rise of the research field of explainable artificial intelligence (XAI). With its pluralistic view, information systems (IS) research is predestined to contribute to this emerging field; thus, it is not surprising that the number of publications on XAI has been rising significantly in IS research. This paper aims to provide a comprehensive overview of XAI research in IS in general and electronic markets in particular using a structured literature review. Based on a literature search resulting in 180 research papers, this work provides an overview of the most receptive outlets, the development of the academic discussion, and the most relevant underlying concepts and methodologies. Furthermore, eight research areas with varying maturity in electronic markets are carved out. Finally, directions for a research agenda of XAI in IS are presented. Collapse

Topics: explainable artificial intelligence artificial intelligence user requirement electronic market user experience

Methods: literature study literature sample cluster analysis synthesis machine learning

Theories: information systems theory activity theory agency theory attribution theory cognitive fit theory

The state of eHealth research across information technologies: A longitudinal analysis using topic modeling to address future scholarship

2023 | HICSS | Citations: 0

Authors: Britt, R.; Chou, S.; Omah, O.; Chakraborty, A.

Abstract: eHealth research has been marked by the last two decades of scholarship spurred ... Expand

Abstract: eHealth research has been marked by the last two decades of scholarship spurred by technological advances and the potential of health promotion and behavior change.The study examined the state of eHealth scholarship across social, behavioral and information technologies through a systematic, machine-based learning approach of the last 19 years across 811 articles. The study analyzes topics that were published using latent Dirichlet allocation of studies from 2002 to 2021; it also raises ethical challenges for researchers related to those in prior health initiatives by the CDC and in current scholarship. Results show the common topics, terms, and linguistic attributes within the state of eHealth scholarship and disparities in other areas based on topics published. Suggestions are offered for interdisciplinary collaboration to facilitate the growth and the optimal, practical use of eHealth and directions for the future. Collapse

Topics: electronic health database system pandemic Python health information system

Methods: topic model literature sample latent dirichlet allocation meta analysis synthesis

Theories: technology acceptance model

Going Beyond Deterrence: A Middle-Range Theory of Motives and Controls for Insider Computer Abuse

2023 | Information Systems Research | Citations: 0

Authors: Burns, A. J.; Roberts, Tom L.; Posey, Clay; Lowry, Paul Benjamin; Fuller, Bryan

Abstract: Despite widespread agreement among practitioners and academicians that organizat ... Expand

Abstract: Despite widespread agreement among practitioners and academicians that organizational insiders are a significant threat to organizational information systems security, insider computer abuse (ICA)—unauthorized and deliberate misuse of organizational information resources by organizational insiders—remains a serious issue. Recent studies have shown that most employees are willing to share confidential or regulated information under certain circumstances, and nearly one-third to half of major security breaches are tied to insiders. These trends indicate that organizational security efforts, which generally focus on deterrence and sanctions, have yet to effectively address ICA. Therefore, leading security researchers and practitioners have called for a more nuanced understanding of insiders in respect to deterrence efforts. We answer these calls by proposing a middle-range theory of ICA that focuses on understanding the inherent tensions between insider motivations and organizational controls. Our careful review distinguishes two categories of personal motives for ICA: (1) instrumental (i.e., financial benefits) and (2) expressive (i.e., psychological contract violations) motives. Our novel theory of ICA also includes the influence of two classes of controls for ICA: (1) intrinsic (i.e., self-control) and (2) extrinsic (i.e., organizational deterrence) controls. We developed and empirically examined a research model based on our middle-range theory that explains a substantial portion of the variance in ICA. Specifically, our results indicate that both instrumental and expressive motives are positively related to ICA. Moreover, intrinsic self-control exerted significant direct and moderating influences in our research model, whereas extrinsic organizational deterrence failed to exhibit a direct effect on ICA and significantly moderated instrumental motives’ relationship with ICA only. Not only do our results show that self-control exerted a stronger effect on the model than deterrence did but they also help us identify the limits of deterrence in ICA research.History: Ola Henfridsson served as the senior editor and Debabrata Dey served as associate editor for this article.Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1133. Collapse

Topics: IT security data security anonymity organizational control password

Methods: theory development partial least squares path modeling factor analysis data transformation PLS tool

Theories: control theory deterrence theory

Writing DSR Articles for Maximum Impact

2023 | European Conference On Information Systems | Citations: 0

Authors: Cahenzli, Marcel; Winter, Robert

Abstract: Design Science Research (DSR) projects are diverse along various dimensions (e. ... Expand

Abstract: Design Science Research (DSR) projects are diverse along various dimensions (e.g., methodological reference approach, level of contribution, type of evaluation) and they produce a vast amount of information. This poses problems especially for less experienced design researchers who wish to write and publish DSR articles. Since DSR projects hardly fit the established structure of mainstream research articles in Information Systems, it is not entirely clear which aspects of the research project should be communicated and how to compile them. Existing guidance for a specific DSR article structure (Gregor and Hevner, 2013) is generic and has not been adapted yet to different types of DSR research projects. The purpose of the study at hand is to design a guide for design researchers that accommodates the diversity among DSR projects and clarifies what should be reported in which sequence. The concept of design patterns and various descriptive studies were used to design and evaluate the proposed guidance artefact. situation is problematic, as the contributions of DSR to the field of IS should advance the field and provide new opportunities for both design-oriented and behavioral research. However, due to a comparably small share of publications in high-impact outlets, the impact of DSR on IS research is lower than one would expect (vom Brocke et al., 2020;Gregor and Hevner, 2013).Having recognized the communication of DSR projects as a problem, various IS researchers have dedicated time and effort to develop support (e.g., vom Brocke and Maedche, 2019;Peffers et al., 2007;Avdiji and Winter, 2019;Cahenzli, 2022b;Cahenzli et al., 2021;Gregor et al., 2020;Gregor and Jones, 2007). To the best of our knowledge, the only publication focusing on the communication task of writing DSR articles is the MIS Quarterly article by Gregor and Hevner (2013), that proposes a reference structure for all types of DSR articles. This generic communication guidance has, however, not proven effective enough for design researchers, as the underlying problem appears to persist (Tremblay et al., 2018). The authors of the article at hand, design researchers themselves, perceive that the persistence of the "DSR writeup problem" is at least partially due to the diversity among DSR studies. Hence, a general reference structure may be either too restrictive for providing applicable support for the entire range of DSR projects, or too generic to be applicable to specific studies. Thus, this existing solution needs to be revisited.Our research objective is therefore to provide innovative support for design researchers in writing DSR articles. This support should both accommodate project diversity and be appropriate for writing articles for top-tier IS outlets. Aiming at providing a solution for a class of problems (i.e., a purposefully designed artifact), we apply the DSR methodology in our study. To ensure the validity of the proposed solution, the multi-grounded approach to DSR by Goldkuhl (2004) is applied. This means that artifact proposals should be grounded in theory, internally, and empirically. Consequently, several studies were conducted to ensure appropriate grounding of the artifact, including interviews, document analyses, and a survey.The article at hand reports these studies by presenting the background knowledge (including original research that provides the basis for the artifact design's theoretical grounding), the design approach, the proposed artifact, and its evaluation (internal and empirical grounding). 2 Background KnowledgeThis section provides an overview of the problem space (Maedche et al., 2019) and the current solution knowledge. Since the phenomenon of writing top-tier DSR articles is barely covered by literature, we conducted a set of original studies, the results of which are also presented in this section. Collapse

Topics: perceived usefulness

Methods: survey design artifact qualitative interview theory development literature sample

Freelisting: A Research Guide for Information Systems Researchers

2023 | ACM SIGMIS Database | Citations: 0

Authors: Califf, Christopher B.; Stumpf, T. S.

Abstract: Freelisting is a widely used ethnographic data elicitation and analysis techniqu ... Expand

Abstract: Freelisting is a widely used ethnographic data elicitation and analysis technique that can help researchers quickly and systematically collect and quantify qualitative cultural data. The paper discusses the value of freelisting for IS researchers who conduct qualitative and/or quantitative research. Specifically, the paper provides an overview of freelisting; examines how prior research has used freelisting; gives step-by-step instructions about how to collect, analyze, and present freelist data; and describes the benefits of freelisting in the context of IS research. The following items are explained in detail: (1) how to understand when freelisting can be an appropriate choice; (2) the different types of freelists; (3) how to focus freelists on a specific phenomenon; (4) how to analyze freelists; and (5) how to triangulate freelist data. Additionally, the paper details seven ways IS researchers can benefit from using freelisting: (1) creating culturally salient surveys; (2) revisiting or generating new field-specific theories; (3) enhancing a mixed-method research design; (4) uncovering information about cultural similarities and differences in intracultural and cross-cultural research designs; (5) consciously considering the importance of context; (6) developing more robust quantitative analysis techniques; and (7) eliciting culturally relevant data about development or refinement of technology in applied settings. Collapse

Topics: technology adoption cross cultural research

Methods: ethnography survey participant observation computational algorithm qualitative interview

Algorithmic Management: Its Implications for Information Systems Research

2023 | Communications of the Association for Information Systems | Citations: 4

Authors: Cameron, Lindsey; Lamers, Laura; Leicht-Deobald, Ulrich; Lutz, Christoph; Meijerink, Jeroen; Möhlmann, Mareike

Abstract: In recent years, the topic of algorithmic management has received increasing at ... Expand

Abstract: In recent years, the topic of algorithmic management has received increasing attention in information systems (IS) research and beyond. As both emerging platform businesses and established companies rely on artificial intelligence and sophisticated software to automate tasks previously done by managers, important organizational, social, and ethical questions emerge. However, a cross-disciplinary approach to algorithmic management that brings together IS perspectives with other (sub-)disciplines such as macro-and micro-organizational behavior, business ethics, and digital sociology is missing, despite its usefulness for IS research. This article engages in cross-disciplinary agenda setting through an in-depth report of a professional development workshop (PDW) entitled "Algorithmic Management: Toward a Cross-Disciplinary Research Agenda" delivered at the 2021 Academy of Management Annual Meeting. Three leading experts (Mareike Möhlmann, Lindsey Cameron, and Laura Lamers) on the topic provide their insights on the current status of algorithmic management research, how their work contributes to this area, where the field is heading in the future, and what important questions should be answered going forward. These accounts are followed up by insights from the breakout group discussions at the PDW that provided further input. Overall, the experts and workshop participants emphasized that future research should examine both the desirable and undesirable outcomes of algorithmic management and should not shy away from posing ethical and normative questions. Collapse

Topics: algorithmic management sensemaking platform worker Uber pandemic

Methods: computational algorithm theory development group interview ethnography grounded theory

Theories: organizational behavior theory enactment theory

Fighting for the status quo: Threat to tech self-esteem and opposition to competing smartphones

2023 | Information & Management | Citations: 0

Authors: Cano Bejar, Arturo Heyner; Ray, Soumya; Huang, Yu Hsuan

Abstract: Users of rival technology platforms, such as Android-versus-iOS, often harbor ho ... Expand

Abstract: Users of rival technology platforms, such as Android-versus-iOS, often harbor hostile opposition to each other. The dominant perspective of technology resistance, conceptualized as technology inertia, cannot explain such strong oppositional behavior. We propose a threat to tech self-esteem construct that captures distinct threat perceptions and offers a unified explanation for oppositional intentions. We conducted an empirical study of smartphone users, where we find that the threat to technology self-esteem arises from distinct antecedents and offers a singular explanation for opposition. Moreover, we show the unintended consequences of employing lockin strategies and provide advice on why and how to mitigate them. Collapse

Topics: smartphone switching cost self efficacy Android iOS

Methods: survey partial least squares path modeling structural equation modeling cross sectional research statistical hypothesis test

Theories: reactance theory

Control enactment in context: Understanding the interaction of controlee and controller perceptions in inter-organisational project teams

2023 | Information Systems Journal | Citations: 0

Authors: McCarthy, Stephen; O'Raghallaigh, Paidi; Li, Yuzhu; Adam, Frédéric

Abstract: Control is necessary for aligning the actions of management (i.e., controllers) ... Expand

Abstract: Control is necessary for aligning the actions of management (i.e., controllers) and subordinates (i.e., controlees) around common goals. The enactment of control often fails in practice; however, as controlee perceptions may not match those of controllers, leading to a myriad of possible outcomes. Through an interpretive case study of two inter-organisational IT projects, we reveal how controlees' appraisals and responses to controls are context-dependent and play out across multiple levels (e.g., personal, professional, project and organisational contexts). We build on a coping perspective of IS controls to theorise the ‘coping strategies’ that controlees pursued relevant to these contexts and the ‘coping routes’ followed when combining different consecutive coping strategies. We find the process need not end with the selection of a single strategy but can potentially continue as both the controller and controlees make ongoing readjustments. While Behavioural Control Theory traditionally assumes the presence of a single control hierarchy, interorganisational IT projects are multi-level entities that amalgamate different structures and cultures. Our study moves beyond the existing assumptions of Behavioural Control Theory to discuss how a controller's choice of activities shapes the salience of different contexts in controlee appraisals. Collapse

Topics: IT project interorganizational system organizational context electronic health systems development

Methods: case study theory development conceptual modelling qualitative interview theoretical contribution

Theories: control theory

Are we on the right track? an update to Lyytinen et al.’s commentary on why the old world cannot publish

2023 | European Journal of Information Systems | Citations: 0

Authors: Mettler, Tobias; Sunyaev, Ali

Abstract: In a thought-provoking paper published in EJIS more than a decade ago, Lyytinen ... Expand

Abstract: In a thought-provoking paper published in EJIS more than a decade ago, Lyytinen and colleagues asked the question, why does the “old world” perform poorly in high academic impact publishing? This triggered a lively debate on the epistemological and methodological traditions, preferences, and research practices of Europeans versus North Americans that has lasted until today. Is it still true, we asked ourselves, that European scholars generate less academic impact than their North American colleagues? Is the European research context indeed disadvantageous for developing high academic impact research? In this paper, we set out to explore these questions by analysing the Google Scholar profiles of 1713 IS researchers from all over the world. Our findings show that Northern and Western European scholars no longer seem to differ significantly from their North American peers, even though the different research contexts still exercise a certain level of influence. However, is this a development the “old world” desires? We provide an assessment and some suggestions for the future of European IS research. Collapse

Topics: IT investment productivity IS discipline Google+ problem solving

Methods: ANOVA parametric test bibliometric analysis statistical hypothesis test robust regression