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“My Precious!”: A Values-Affordances Perspective on the Adoption of Bitcoin
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2023 | Journal of the Association for Information Systems | Citations: 0
Authors: Lichti, Constantin; Tumasjan, Andranik

Abstract: Given the growing pervasiveness of information systems (IS) in everyday life, r ... Expand

Abstract: Given the growing pervasiveness of information systems (IS) in everyday life, recent research has acknowledged that IS technologies are often not value free but are instead infused with fundamental personal values. However, little is known about how such values explain why people assimilate these technologies and their affordances. In the intriguing case of Bitcoin, personal values-especially libertarian political values-played an essential role in clarifying the ideological underpinnings of Bitcoin and its early adoption. Consequently, we draw on research on personal values and affordance theory to develop and test a model explicating how these personal values guide individuals toward using IS applications with salient affordances that address their values. Specifically, we hypothesize and test how individuals' personal values (i.e., libertarian political values) influence their attitudes toward Bitcoin affordances and their Bitcoin use behavior using data from a multiple administration survey of 236 users and nonusers of Bitcoin. Our results indicate that libertarian political values affect individuals' attitudes toward Bitcoin affordances, which in turn mediate the effects of these values on actual Bitcoin use. Our findings advance the field by demonstrating the importance of integrating values into the conceptualization of IS technology affordances. Collapse

Semantic filters: survey design socio technical theory

Topics: Bitcoin affordance blockchain information system use user experience

Methods: theory development survey design artifact data transformation post-hoc analysis

Theories: theory of affordance sociomaterialism theory socio technical theory
Inter-Organizational System Integration: Introducing Compromise as a Key Construct for Manufacturing Firms and Their Suppliers
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2022 | ACM SIGMIS Database | Citations: 0
Authors: Chueh-An Lee, Neil; Wang, Eric T.G.; Grover, Varun

Abstract: Manufacturing firms have increasingly relied on inter-organizational systems (IO ... Expand

Abstract: Manufacturing firms have increasingly relied on inter-organizational systems (IOS) to facilitate inter-firm transactions and integration with suppliers. However, they frequently face various impediments, such as adversarial behaviours and misalignments, when trying to integrate with IOS (i.e., IOS integration or IT/IS integration). Based on the perspectives of mutual adaptation of technology and organization and socio-technical systems, this study develops two compromise constructs critical for IOS integration: inter-firm process compromise and technology compromise. These two compromise constructs, treated as neutral alignment, are proposed to affect the achievement of higher IOS integration. Based on 146 matched-pair samples, the findings demonstrate the importance of technology and inter-firm process compromises in achieving greater IOS integration, which, in turn, enables higher inter-firm dependence and operational performance. This research provides theoretical and practical implications that contribute to our understanding of the role of compromise in facilitating IOS integration. The implications should serve as an important basis for future research in examining IOS integration. Collapse

Semantic filters: survey design socio technical theory

Topics: IT manager organizational productivity diffusion of innovation IS problem IT alignment

Methods: survey partial least squares regression computational algorithm PLS tool consistent partial least squares path modeling

Theories: socio technical theory technology organization environment framework transaction cost economics information processing theory diffusion of innovations theory
Frontline employee empowerment: Scale development and validation using Confirmatory Composite Analysis
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2020 | International Journal of Information Management | Citations: 4
Authors: Motamarri, Saradhi; Akter, Shahriar; Yanamandram, Venkata

Abstract: Empowerment has been argued as a viable strategy to enable frontline employees ( ... Expand

Abstract: Empowerment has been argued as a viable strategy to enable frontline employees (FLEs) to manage the com plexities of service encounters. Organisations must cascade insights from analytics to frontlines for dynamic (re) bundling of service elements while serving customers. However, very little is known on how FLEs are em powered in analytics-driven services. This study addresses these research gaps, drawing on a systematic lit erature review and in-depth interviews (n = 30), followed by conceptualisation and validation of an empow erment scale through a pilot (n = 50) and the main study (n = 304). This research confirms empowerment as a second-order construct consisting of six dimensions namely, decision making, discretionary skills, information access, knowledge, tools and training. The predictive power of the scale is validated through PLSc and PLSpredict (k = 10) using a training sample (n = 274) and a holdout sample (n = 30). Theoretically, this work extends FLE empowerment to analytics-driven services. Practically, the study informs managers to complement their investments in technology with an internal orientation program to empower FLEs to effectively link with customers and seize opportunities. Collapse

Semantic filters: survey design socio technical theory

Topics: decision making information management business-to-business marketing management business process management

Methods: survey qualitative interview partial least squares path modeling survey design PLS tool

Theories: dynamic capabilities theory socio technical theory
Business analytics maturity of firms: an examination of the relationships between managerial perception of IT, business analytics maturity and success
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2018 | Information Systems Management | Citations: 0
Authors: Chen, Leida; Nath, Ravi

Abstract: This study develops a measure for business analytics (BA) maturity and empirical ... Expand

Abstract: This study develops a measure for business analytics (BA) maturity and empirically examines the relationships between managerial perception of IT, BA maturity and BA success. The findings suggest that (1) BA maturity can be measured via BA integration & management support, process-level benefits of BA and technology & data analytics capabilities, (2) BA maturity positively affects organizations’ overall BA success, and (3) managerial perception of IT positively influence organizations’ achievement of BA maturity. Collapse

Semantic filters: survey design socio technical theory

Topics: analytical information system IS impact top management support IT alignment organizational productivity

Methods: survey path analysis maturity model factor analysis parametric test

Theories: socio technical theory sociotechnical systems theory
Detailed Perceptions by Health Service Providers Around EHRs: A Case Study of Australia’s e-health Solution

2018 | HICSS | Citations: 0
Authors: Muhammad, Imran; Univesity, Deakin; Wickramasinghe, Nilmini

Abstract: The Australian government has invested heavily in the national e-health solution ... Expand

Abstract: The Australian government has invested heavily in the national e-health solution; namely, initially, the PCEHR, now MyHealth Record. A critical success factor is concerned with the perception and expectations of health service providers regarding the MyHealth Record. Further, it is important to understand the effect of the MyHealth Record on the patient-provider relationship, quality of care, and service providers’ views toward data security and confidentiality. The primary goal of this pilot study is to understand the health service providers’ perceptions and expectations; and thereby, predict the likely sustainability of the MyHealth Record. This has important implications in general as all OECD countries’ transition to large scale e-health solutions. Collapse

Semantic filters: survey design socio technical theory

Topics: electronic health decision making systems implementation health information system privacy

Methods: survey case study survey design pilot survey mixed method

Theories: socio technical theory theory of bounded rationality
User Perceptions and Expectations of the MyHealth Record: A Case Study of Australia’s e-health Solution

2017 | HICSS | Citations: 0
Authors: Muhammad, Imran; Wickramasinghe, Nilmini

Abstract: The Australian government has invested heavily into the national e-health soluti ... Expand

Abstract: The Australian government has invested heavily into the national e-health solution; namely, initially the PCEHR now MyHealth Record. A critical success factor is concerned with patients’ perceptions and expectations of this solution. Further, it is important to understand the effect of the MyHealth Record on the patient-provider relationship, quality of care, and user’s views toward data security and confidentiality. The primary goal of this paper is to shed light on users perceptions and expectations and thus to predict the sustainability of the MyHealth Record. This has important implications in general as all OECD countries transition to large scale e-health solutions. Collapse

Semantic filters: survey design socio technical theory

Topics: electronic health health information system privacy electronic health record healthcare data

Methods: survey case study survey design literature study descriptive statistic

Theories: socio technical theory theory of bounded rationality
SOCIO-TECHNICAL INERTIA, DYNAMIC CAPABILITIES AND ENVIRONMENTAL UNCERTAINTY: SENIOR MANAGEMENT VIEWS AND IMPLICATIONS FOR ORGANIZATIONAL TRANSFORMATION

2017 | European Conference On Information Systems | Citations: 0
Authors: Rowe, Frantz; Besson, Patrick; Hemon, Aymeric

Abstract: While IT can be seen as leveraging dynamic capabilities, it can also be consider ... Expand

Abstract: While IT can be seen as leveraging dynamic capabilities, it can also be considered as a core organizational capability for exploitation, and thus as a dimension of socio-technical inertia. This paper investigates the latter. When the environment becomes uncertain or when organizations engage in an organizational transformation, inertia or the propensity of an organization to continue its run on the same path is dangerous. Based on a survey with 108 senior managers, this paper investigates the relationships between three dynamic capabilities and Socio-Technical (ST) inertia. Results supports the general idea that the greater the capability to sense weak signals, to routinize experience of past transformations, and to reconfigure strategic resources, the lower the ST inertia. Moreover, the effect of reconfiguring is amplified with the uncertainty of the environment. Identification and understanding of particular contingencies such as firm size and industry can shed additional light on this phenomenon. Collapse

Semantic filters: survey design socio technical theory

Topics: environmental uncertainty missing data organizational transformation business process management competitive intelligence

Methods: survey structural equation modeling partial least squares regression partial least squares path modeling data transformation

Theories: dynamic capabilities theory socio technical theory core competency theory
A SOCIO-TECHNICAL APPROACH TO SUSTAINABILITY IN ORGANIZATIONS: AN EXPLORATORY STUDY

2017 | European Conference On Information Systems | Citations: 0
Authors: Sadok, Moufida; Welch, Christine

Abstract: Research has shown that sustainability is a critical issue for organizations. Th ... Expand

Abstract: Research has shown that sustainability is a critical issue for organizations. There are many dimensions to this concept, notably economic, social and environmental sustainability. When considering development of Information Systems, it is necessary to take these factors into account. However, although developers wish to deliver a package of sustainable benefits, the values that these benefits represent to different stakeholder groups will vary. Approaches will be needed that can provide support to resolve divergent and conflicting requirements within a transformation process, and help to surface contextual understandings of sustainable performance. Poorly-designed systems lead to work activity that is less than optimal, and thus fails to achieve a level of excellence in performance that is a significant prerequisite for competitiveness and economic sustainability. This paper introduces an investigation into understanding of a socio-technical systems framework that could function as a trigger for sustainability development where a suitable agenda already exists within an organization. Preliminary results, and their limitations, are discussed and a tentative agenda for further research is presented. Collapse

Semantic filters: survey design socio technical theory

Topics: environmental sustainability organizational productivity

Methods: survey qualitative interview personal interview survey design

Theories: socio technical theory
An Analysis Of The Work System Framework For Examining Information Exchange In A Healthcare Setting
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2016 | Communications of the Association for Information Systems | Citations: 0
Authors: Johnsen, Hege Mari; Fruhling, Ann; Fossum, Mariann

Abstract: Lack of communication is a leading root cause of sentinel events (any unanticipa ... Expand

Abstract: Lack of communication is a leading root cause of sentinel events (any unanticipated event in a healthcare setting resulting in a patient’s death or serious physical or psychological injury and not related to the natural course of the patient's illness). Deficits in communication of essential information when patients transfer between different healthcare services can cause interruptions in the continuity of care, inappropriate treatment, and potential harm to the patient. Research has shown that providing the right information about the right patient to healthcare providers at the right time could eliminate up to 18 percent of the general adverse events. In this paper, we assess the applicability of the work system framework (WSF) to evaluate the health information-exchange processes that occur when patients are transferred from home healthcare services and nursing homes to hospitals. From our analysis, we identify possible improvements in both work practices and the flow of health information among healthcare providers. Further, we propose a modified work system snapshot template tailored for evaluating the health information-exchange process. The proposed modifications include changing the WSF terminology to healthcare terms (including patient safety indicators) and adding new performance measurement indicators that are relevant to healthcare. Collapse

Semantic filters: survey design socio technical theory

Topics: information exchange healthcare data systems analysis data security health information system

Methods: survey qualitative interview personal interview survey design qualitative content analysis

Theories: work systems theory socio technical theory
A SOCIO-TECHNICAL APPROACH TO SUSTAINABILITY IN ORGANIZATIONS: AN EXPLORATORY STUDY

2016 | European Conference On Information Systems | Citations: 0
Authors: Sadok, Moufida; Welch, Christine

Abstract: Research has shown that sustainability is a critical issue for organizations. Th ... Expand

Abstract: Research has shown that sustainability is a critical issue for organizations. There are many dimensions to this concept, notably economic, social and environmental sustainability. When considering development of Information Systems, it is necessary to take these factors into account. However, although developers wish to deliver a package of sustainable benefits, the values that these benefits represent to different stakeholder groups will vary. Approaches will be needed that can provide support to resolve divergent and conflicting requirements within a transformation process, and help to surface contextual understandings of sustainable performance. Poorly-designed systems lead to work activity that is less than optimal, and thus fails to achieve a level of excellence in performance that is a significant prerequisite for competitiveness and economic sustainability. This paper introduces an investigation into understanding of a socio-technical systems framework that could function as a trigger for sustainability development where a suitable agenda already exists within an organization. Preliminary results, and their limitations, are discussed and a tentative agenda for further research is presented. Collapse

Semantic filters: survey design socio technical theory

Topics: environmental sustainability organizational productivity

Methods: survey qualitative interview personal interview survey design

Theories: socio technical theory

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Found 22 articles

“My Precious!”: A Values-Affordances Perspective on the Adoption of Bitcoin

Inter-Organizational System Integration: Introducing Compromise as a Key Construct for Manufacturing Firms and Their Suppliers

Frontline employee empowerment: Scale development and validation using Confirmatory Composite Analysis

Business analytics maturity of firms: an examination of the relationships between managerial perception of IT, business analytics maturity and success

Detailed Perceptions by Health Service Providers Around EHRs: A Case Study of Australia’s e-health Solution

User Perceptions and Expectations of the MyHealth Record: A Case Study of Australia’s e-health Solution

SOCIO-TECHNICAL INERTIA, DYNAMIC CAPABILITIES AND ENVIRONMENTAL UNCERTAINTY: SENIOR MANAGEMENT VIEWS AND IMPLICATIONS FOR ORGANIZATIONAL TRANSFORMATION

A SOCIO-TECHNICAL APPROACH TO SUSTAINABILITY IN ORGANIZATIONS: AN EXPLORATORY STUDY

An Analysis Of The Work System Framework For Examining Information Exchange In A Healthcare Setting

A SOCIO-TECHNICAL APPROACH TO SUSTAINABILITY IN ORGANIZATIONS: AN EXPLORATORY STUDY