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Investigating Retrieval-Induced Forgetting During Information Requirements Determination

2010 | Journal of the Association for Information Systems | Citations: 0
Authors: Appan, Radha; Browne, Glenn J.

Abstract: Successful systems development requires that appropriate and accurate informatio ... Expand

Abstract: Successful systems development requires that appropriate and accurate information be gathered from people who use or will use the system. One critical issue in information gathering is the recall of relevant information by users and other stakeholders. Prior research has shown that users do not recall all the relevant information they have about the requirements for systems, and we suggest that this problem is exacerbated by current systems development practice, in which the same users are often interviewed multiple times by analysts. A potential theoretical explanation for recall failure in requirements determination is the psychological phenomenon known as Retrieval-Induced Forgetting. Retrieval-Induced Forgetting (RIF) theory and empirical findings show that when people are asked to recall information about a situation multiple times, they are likely to recall the same information on subsequent attempts as they recalled on the first attempt (to the exclusion of other relevant information). Although the RIF phenomenon has been investigated in several contexts, such as eyewitness testimony, there have been no studies that have examined the issue in applied contexts such as systems development, in which prior domain knowledge exists and has been learned over a period of time by users and other stakeholders. In the current study, experimental results showed the presence of RIF in both short-term and longer-term information requirements determination (IRD) contexts, thereby providing a memory-based explanation for missing requirements in IRD. Our results have strong implications for the type and sequencing of requirements elicitation techniques and demonstrate threats to both traditional and iterative development methodologies. Collapse

Semantic filters: spreading activation theory of memory

Topics: requirements elicitation systems development requirements analysis system development method business process management

Methods: experimental group experiment qualitative coding parametric test ANOVA

Theories: spreading activation theory of memory
Optional Properties Versus Subtyping in Conceptual Modeling: A Theory and Empirical Test

1996 | International Conference on Information Systems | Citations: 0
Authors: Bodart, Francois; Weber, Ron

Abstract: ... Expand

Abstract: Collapse

Semantic filters: spreading activation theory of memory

Topics: semantic network knowledge representation

Methods: experiment conceptual modelling ontological modelling

Theories: information systems theory spreading activation theory of memory
Experimental Investigation of the Impact of Linear and Nonlinear Information Presentation on Problem Solving

1994 | International Conference on Information Systems | Citations: 0
Authors: Ramarapu, N; Frolick, Mark

Abstract: Traditional methods of information presentation rely on linear or sequential med ... Expand

Abstract: Traditional methods of information presentation rely on linear or sequential media (e.g., textbooks, sequential databases and lectures). LiIiear text presentation is organized and designed to be accessed or presented in a fixed sequential order as in printed materials. Linearity of media is not a problem when the subject matter being presented is well structured and fairly simple (Spiro and Jehng 1990). However, as content becomes more complex and less structured, increasingly greater alnounts of relevant information are lost with linear information presentation (Spiro and Jehng 1990). Collapse

Semantic filters: spreading activation theory of memory

Topics: outsourcing structured query language problem solving database languages user training

Methods: conceptual modelling experiment longitudinal research case study laboratory experiment

Theories: spreading activation theory of memory
Decomposition and Meaning: A Theory and Empirical Test

1994 | International Conference on Information Systems | Citations: 0
Authors: Weber, Ron

Abstract: A decomposition is a structure that humans impose upon some real-world phenomeno ... Expand

Abstract: A decomposition is a structure that humans impose upon some real-world phenomenon to better understand it. In the computer science and information systems field, decompositions have had longstanding use as a means of mitigating problems associated with complex analysis, design, and programming work. A "good" decomposition, for example, facilitates analysts' understanding of real-world systems they must model and programmers' understanding of source code they must maintain. Collapse

Semantic filters: spreading activation theory of memory

Topics: semantic network

Methods: design principle

Theories: spreading activation theory of memory

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Found 4 articles

Investigating Retrieval-Induced Forgetting During Information Requirements Determination

Optional Properties Versus Subtyping in Conceptual Modeling: A Theory and Empirical Test

Experimental Investigation of the Impact of Linear and Nonlinear Information Presentation on Problem Solving

Decomposition and Meaning: A Theory and Empirical Test