Detecting Privacy Threats with Machine Learning: A Design Framework for Identifying Side-Channel Risks of Illegitimate User Profiling

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Anwar, Raja Hasnain; Zou, Yi (Zoe); Raza, Muhammad Taqi

Abstract: Privacy leakage has become prevalent and severe with the increasing adoption of ... Expand

Abstract: Privacy leakage has become prevalent and severe with the increasing adoption of the internet of things (IoT), artificial intelligence (AI), and blockchain technologies. Such data-intensive systems are vulnerable to side-channel attacks in which hackers can extract sensitive information from a digital device without actively manipulating the target system. Nevertheless, there is a scarcity of IS research on how businesses can effectively detect and safeguard against side-channel attacks. This study adopts the design science paradigm and lays the groundwork for systematic inquiry into the assessment of privacy risks related to side-channels. In this paper, we a) highlight the privacy threats posed by side-channel attacks, b) propose a machine learning-driven design framework to identify side-channel privacy risks, and c) contribute to the literature on privacy analytics using machine learning techniques. We demonstrate a use case of the proposed framework with a text classification model that uses keystroke timings as side-channel. Collapse

Topics: privacy IT security data breach information system use

Methods: design framework machine learning design science time series analysis longitudinal research

Rumor Classification through a Multimodal Fusion Framework and Ensemble Learning

2023 | Information Systems Frontiers | Citations: 0

Authors: Azri, Abderrazek; Favre, Cécile; Harbi, Nouria; Darmont, Jérôme; Noûs, Camille

Abstract: The proliferation of rumors on social media has become a major concern due to it ... Expand

Abstract: The proliferation of rumors on social media has become a major concern due to its ability to create a devastating impact. Manually assessing the veracity of social media messages is a very time-consuming task that can be much helped by machine learning. Most message veracity verification methods only exploit textual contents and metadata. Very few take both textual and visual contents, and more particularly images, into account. Moreover, prior works have used many classical machine learning models to detect rumors. However, although recent studies have proven the effectiveness of ensemble machine learning approaches, such models have seldom been applied. Thus, in this paper, we propose a set of advanced image features that are inspired from the field of image quality assessment, and introduce the Multimodal fusiON framework to assess message veracIty in social neTwORks (MONITOR), which exploits all message features by exploring various machine learning models. Moreover, we demonstrate the effectiveness of ensemble learning algorithms for rumor detection by using five metalearning models. Eventually, we conduct extensive experiments on two real-world datasets. Results show that MONITOR outperforms state-of-the-art machine learning baselines and that ensemble models significantly increase MONITOR’s performance. Collapse

Topics: Twitter social network Python microblog logistics management

Methods: computational algorithm machine learning experiment meta learning ensemble learning

COVIDAL: A Machine Learning Classifier for Digital COVID-19 Diagnosis in German Hospitals

2023 | ACM Transactions on Management Information Systems | Citations: 0

Authors: Bartenschlager, Christina C.; Ebel, Stefanie S.; Kling, Sebastian; Vehreschild, Janne; Zabel, Lutz T.; Spinner, Christoph D.; Schuler, Andreas; Heller, Axel R.; Borgmann, Stefan; Hoffmann, Reinhard; Rieg, Siegbert; Messmann, Helmut; Hower, Martin; Brunner, Jens O.; Hanses, Frank; Römmele, Christoph

Abstract: For the fight against the COVID-19 pandemic, it is particularly important to map ... Expand

Abstract: For the fight against the COVID-19 pandemic, it is particularly important to map the course of infection, in terms of patients who have currently tested SARS-CoV-2 positive, as accurately as possible. In hospitals, this is even more important because resources have become scarce. Although polymerase chain reaction (PCR) and point of care (POC) antigen testing capacities have been massively expanded, they are often very time-consuming and cost-intensive and, in some cases, lack appropriate performance. To meet these challenges, we propose the COVIDAL classifier for AI-based diagnosis of symptomatic COVID-19 subjects in hospitals based on laboratory parameters. We evaluate the algorithm's performance by unique multicenter data with approximately 4,000 patients and an extraordinary high ratio of SARS-CoV-2-positive patients. We analyze the influence of data preparation, flexibility in optimization targets, as well as the selection of the test set on the COVIDAL outcome. The algorithm is compared with standard AI, PCR, POC antigen testing and manual classifications of seven physicians by a decision theoretic scoring model including performance metrics, turnaround times and cost. Thereby, we define health care settings in which a certain classifier for COVID-19 diagnosis is to be applied. We find sensitivities, specificities, and accuracies of the COVIDAL algorithm of up to 90 percent. Our scoring model suggests using PCR testing for a focus on performance metrics. For turnaround times, POC antigen testing should be used. If balancing performance, turnaround times, and cost is of interest, as, for example, in the emergency department, COVIDAL is superior based on the scoring model. Collapse

Topics: artificial intelligence mobile application pandemic logistics management data integration

Methods: computational algorithm machine learning normalization data transformation support vector machine artificial neural network

Augmenting Social Bot Detection with Crowd-Generated Labels

2023 | Information Systems Research | Citations: 0

Authors: Benjamin, Victor; Raghu, T. S.

Abstract: Social media platforms are facing increasing numbers of cyber-adversaries seekin ... Expand

Abstract: Social media platforms are facing increasing numbers of cyber-adversaries seeking to manipulate online discourse by using social bots (i.e., social media software robots) to help automate and scale their attacks. Likewise, some social media users can identify social bot activity at varying degrees of confidence. In this research, human reactions to social bot messages are used to augment existing social bot detection capabilities. Speech act theory is used to inspire a framework for assessing the credibility of instances where users identify potential bot activity, as not all user responses are of equal credibility for assisting with the bot detection task. The framework is then operationalized through deep learning methodologies to develop a computational system for identifying social bots. Real-world performance and practicality of the developed framework is demonstrated on a live, crowd-sourced data set collected from a real-world social media platform. Results show that consideration of crowd reactions to suspected bots can significantly improve bot detection performance. Furthermore, consideration of speech acts to evaluate crowd reactions can even further augment the system’s performance, although speech acts themselves are not necessary to observe performance boost through crowd intelligence. This study serves as a grounding point for future work that can explore an augmented model for detecting other forms of algorithmically generated content within social media platforms.History: Olivia Sheng, Senior Editor; Jesse Bockstedt, Associate Editor.Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1136. Collapse

Topics: Reddit social media crowdsourcing IT productivity social media analytics

Methods: experiment BERT machine learning support vector machine random forest classification

Theories: speech act theory

Valuing Flexibility in Low Carbon Electricity Portfolios

2023 | HICSS | Citations: 0

Authors: Blumsack, S.

Abstract: With the increased focus on responding to climate change by accelerating a tran ... Expand

Abstract: With the increased focus on responding to climate change by accelerating a transition to a low carbon energy system, differing views remain on the combination of energy technologies that will best achieve this goal. Identifying technological pathways is complicated by wide uncertainties in economic and technological factors. Analyses that neglect these uncertainties can produce pathways for a low carbon energy future that are highly granular and specific, but which are based on a particular assumption about future conditions and imply a need to make specific technology commitments over a long period of time. We frame the energy transition problem as the identification of one near-term investment strategy that is flexible across a wide range of possible future costs, followed by many alternative subsequent investment plans, each of which responds to realized future costs to achieve an aggressive emissions reduction target. Using an example of planning a low carbon power system under uncertainty, we demonstrate the option value of not ruling out some energy technologies in the near-term. Collapse

Topics: energy information system IT investment technological change

Methods: support vector machine case study machine learning stochastic model descriptive statistic

Business Inferences and Risk Modeling with Machine Learning; The case of Aviation Incidents

2023 | HICSS | Citations: 0

Authors: Cankaya, B.; Topuz, K.; Glassman, A.

Abstract: Machine learning becomes truly valuable only when decision-makers begin to depe ... Expand

Abstract: Machine learning becomes truly valuable only when decision-makers begin to depend on it to optimize decisions. Instilling trust in machine learning is critical for businesses in their efforts to interpret and get insights into data, and to make their analytical choices accessible and subject to accountability. In the field of aviation, the innovative application of machine learning and analytics can facilitate an understanding of the risk of accidents and other incidents. These occur infrequently, generally in an irregular, unpredictable manner, and cause significant disruptions, and hence, they are classified as "highimpact, low-probability" (HILP) events. Aviation incident reports are inspected by experts, but it is also important to have a comprehensive overview of incidents and their holistic effects. This study provides an interpretable machine-learning framework for predicting aircraft damage. In addition, it describes patterns of flight specifications detected through the use of a simulation tool and illuminates the underlying reasons for specific aviation accidents. As a result, we can predict the aircraft damage with 85% accuracy and 84% in-class accuracy. Most important, we simulate a combination of possible flight-type, aircraft-type, and pilot-expertise combinations to arrive at insights, and we recommend actions that can be taken by aviation stakeholders, such as airport managers, airlines, flight training companies, and aviation policy makers. In short, we combine predictive results with simulations to interpret findings and prescribe actions.A machine-learning (ML) algorithm was chosen for its fast performance, short run-time, and interpretability. The ML algorithms were compared and evaluated on a confusion matrix for their mean receiver operating characteristic curve (ROC), Collapse

Topics: decision making decision support system graphical user interface usability missing data

Methods: simulation machine learning multinomial logistic regression computational algorithm support vector machine

Deploying Artificial Intelligence to Combat Covid-19 Misinformation on Social Media: Technological and Ethical Considerations

2023 | HICSS | Citations: 0

Authors: Cartwright, B.; Frank, R.; Weir, G.; Padda, K.; Strange, S.

Abstract: This paper reports on AI research into online misinformation pertaining to the ... Expand

Abstract: This paper reports on AI research into online misinformation pertaining to the COVID-19 pandemic within the Canadian context. This is part of our longerterm goal, i.e., development of a machine-learning tool to assist social media platforms, online service providers and government agencies in identifying and responding to misinformation on social media. We report on predictive accuracies accomplished by applying a combination of technologies, including a custom-designed web-crawler, The Dark Crawler, the Posit toolkit, and four different machine-learning models based on Naïve Bayes, Support Vector Machines, LibLinear and LibShortText. Overall, we found that Posit and LibShortText models showed higher levels of correlation to the pre-determined (manual and machine-driven) data classifications than the other machine-learning algorithms tested. We further argue that the harms associated with COVID-19 misinformatione.g., the social and economic damage, and the deaths and severe illnessesoutweigh the right to personal privacy and freedom of speech considerations. Collapse

Topics: misinformation Twitter Reddit social media pandemic

Methods: machine learning computational algorithm support vector machine decision tree classification random forest classification

A Theory-Driven Deep Learning Method for Voice Chat–Based Customer Response Prediction

2023 | Information Systems Research | Citations: 0

Authors: Chen, Gang; Xiao, Shuaiyong; Zhang, Chenghong; Zhao, Huimin

Abstract: As artificial intelligence and digitalization technologies are flourishing real- ... Expand

Abstract: As artificial intelligence and digitalization technologies are flourishing real-time, online interaction–based commercial modes, exploiting customers’ purchase intention implied in online interaction processes may foster huge business opportunities. In this study, we target the task of voice chat–based customer response prediction in an emerging online interaction–based commercial mode, the invite-online-and-experience-in-store mode. Prior research shows that satisfaction, which can be revealed by the discrepancy between prior expectation and actual experience, is a key factor to disentangle customers’ purchase intention, whereas black-box deep learning methods empirically promise us advantageous capabilities in dealing with complex voice data, for example, text and audio information incorporated in voice chat. To this end, we propose a theory-driven deep learning method that enables us to (1) learn customers’ personalized product preferences and dynamic satisfaction in the absence of their profile information, (2) model customers’ actual experiences based on multiview voice chat information in an interlaced way, and (3) enhance the customer response prediction performance of a black-box deep learning model with theory-driven dynamic satisfaction. Empirical evaluation results demonstrate the advantageous prediction performance of our proposed method over state-of-the-art deep learning alternatives. Investigation of cumulative satisfaction reveals the collaborative predictive roles of theory-driven dynamic satisfaction and deep representation features for customer response prediction. Explanatory analysis further renders insights into customers’ personalized preferences and dynamic satisfaction for key product attributes. History: Yong Tan, Senior Editor; Jingjing Zhang, Associate Editor. Funding: This work was supported in part by the National Natural Science Foundation of China [Grants 71971067 and 72271059] and the China Postdoctoral Science Foundation [Grant 2022M722394]. Supplemental Material: The online appendix is available at https://doi.org/10.1287/isre.2022.1196. Collapse

Topics: customer satisfaction willingness to pay decision making marketing information system customer service

Methods: deep learning experiment machine learning BERT theory development

Understanding Emojis for Financial Sentiment Analysis

2023 | International Conference on Information Systems | Citations: 0

Authors: Chen, Siyi; Xing, Frank

Abstract: ... Expand

Abstract: Collapse

Topics: application programming interface social media website cryptocurrency Python

Methods: sentiment analysis machine learning BERT deep learning experiment

Trust and deception with high stakes: Evidence from the friend or foe dataset

2023 | Decision Support Systems | Citations: 0

Authors: Chen, Xunyu; Wang, Xinran; Spitzley, Lee; Nunamaker, Jay

Abstract: Many social interactions rely on the premise of mutual trust, but deception viol ... Expand

Abstract: Many social interactions rely on the premise of mutual trust, but deception violates trust and poses risk. Empirically examining trust and deception, particularly in high-stakes situations, is challenging but essential for improving the research realism and generalizability. To address this difficulty, we study trusting and deceptive behaviors in a high-stakes situation by using a novel dataset created from an American game show, Friend or Foe (FoF). In the show, a contestant's reward was determined through a trust game modified from the prisoner's dilemma. We explore how numerous human behaviors including facial expressions, gaze, head pose, body motion, language, and socio-demographic attributes, were related to a contestant's trusting or deceptive decision. Using a data-driven approach, we find that the deceivers' (contestants who chose Foe) behavior featured a neutralized face, negative facial emotions, enhanced upper body motion, and language with a lower sense of immediacy and agreeableness. The contestants who chose to trust (chose Friend) exhibited opposite behavioral patterns. Socio-demographic factors such as age, height, and facial attractiveness were also associated with a contestant's choice. Combining multimodal information, machine learning classifiers could predict the contes­ tant's choice with an accuracy about 25% greater than earlier reported human accuracy. We contribute to both trust and deception literature by examining the generalizability of trusting and deceptive behaviors to a new high-stakes scenario. We also add to the decision support literature by showing the superior predictive perfor­ mances of combining behavioral and socio-demographic features. Furthermore, we contribute to the academic community by introducing the FoF dataset. Collapse

Topics: decision support website YouTube Python decision making

Methods: meta analysis support vector machine correlation analysis descriptive statistic random forest classification