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Jack of All, Master of Some: Information Network and Innovation in Crowdsourcing Communities
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2019 | Information Systems Research | Citations: 46
Authors: Hwang, Elina H.; Singh, Param Vir; Argote, Linda

Abstract: This study investigates how the information that individuals accumulate through ... Expand

Abstract: This study investigates how the information that individuals accumulate through helping others in a customer support crowdsourcing community inﬂuences their ability to generate novel, popular, and feasible ideas in an innovation crowdsourcing community. A customer support crowdsourcing community is one in which customers help each other develop solutions to their current problems with a company’s products. An innovation crowdsourcing community is one in which customers propose new product ideas directly to a company. Because a customer support community provides information regarding customers’ current needs and provides opportunities to help individuals activate relevant means information, we expect that an individuals’ experience of helping in a customer support community enhances the individuals’ new product ideation performance. By utilizing a natural language processing technique, we construct each individual’s information network based on his or her helping activities in a customer support community. Building on analogical reasoning theory, we hypothesize that the patterns of individuals’ information networks, in terms of breadth and depth, inﬂuence their various new product ideation outcomes in an innovation crowdsourcing community. Our analysis reveals that generalists who have offered help on broad topic domains in the customer support community are more likely to create novel ideas than are nongeneralists. Further, we ﬁnd that generalists who have accumulated deep knowledge in at least one topic domain (deep generalists) outperform nongeneralists in their ability to generate popular and feasible ideas, whereas generalists who have accumulated only shallow knowledge across diverse domain areas (shallow generalists) do not. The results suggest that the ability of generalists to outperform nongeneralists in creating popular and feasible ideas is contingent on whether they have also accumulated deep knowledge. Collapse

Semantic filters: theory of design fixation

Topics: innovation management crowdsourcing social network logistics management individual characteristic

Methods: sensitivity analysis robustness check natural language processing experimental group regression analysis method

Theories: theory of analogical reasoning theory of design fixation
Can Immersive Systems Improve Creativity Performance? An Exploratory Study

2019 | Americas Conference on Information Systems | Citations: 0
Authors: Lee, Philip Tin Yun; Chau, Michael

Abstract: Ways to support employees' performance of creativity tasks are critical of sust ... Expand

Abstract: Ways to support employees' performance of creativity tasks are critical of sustainable business competitiveness. Since many existing creativity software applications make use of pictures to uplift users' creativity performance, immersive systems should potentially achieve similar beneficial effects. This study adheres to several theories and concepts, including Amabile's (2011) componential theory of creativity, Csikszentmihaly's (1996) flow theory and Jansson and Smith's (1991) design fixation. The study aims to explore whether and how individual immersive VR systems can enhance creativity performance. The results of the study will shed light on the underlying mechanism through which immersive systems render impacts to individual creativity performance. A better understanding of creativity performance on individual level facilitates future exploration of how collaboration work in the immersive systems can be improved. On practical implication, it will contribute to the expanding interests in the use of immersive systems in business training contexts. Collapse

Semantic filters: theory of design fixation

Topics: virtual reality information system use

Methods: design theory partial least squares path modeling

Theories: theory of design fixation componential theory of creativity flow theory
Towards an understanding of the use of problem and design spaces during object-oriented system development
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2002 | Information and Organization | Citations: 0
Authors: Purao, Sandeep; Rossi, Matti; Bush, Ashley

Abstract: The importance of, and distinction between, problem and design spaces has been r ... Expand

Abstract: The importance of, and distinction between, problem and design spaces has been recognized in studies of information systems development (ISD). With increasing acceptance of object-oriented techniques, which promise close mirroring of real-world concepts in the IS artifacts, this distinction becomes even more important. In spite of a rich literature stream dealing with the general notion of ‘design,’ several inadequacies remain in our understanding of the ISD processes—one of these is the recognition and impact of problem and design spaces. In this paper, we analyze processes followed by two developers engaged in a non-trivial development task using the object-oriented modeling techniques—with a view to understanding their use of, and explorations in, problem and design spaces. Our analysis provides evidence for a distinction between the two spaces, and interprets the developers’ engagements and behaviors to structure the two spaces with the help of object-oriented modeling techniques. Several interesting findings emerge from our analysis, including the overlapping of spaces due to the use of object-orientation, disturbing patterns such as design fixation, interplay between simulation, expansion and validation in the design space, and the varying use of modeling techniques to structure the two spaces. Our analysis, supported by prior literature, provides a grounded description of some phenomena that have, hitherto, had only intuitive or prescriptive support. Based on these, we argue for more methodological and tool support for explorations of problem space, and enhancements to current approaches, for better integration of problem and design spaces. Collapse

Semantic filters: theory of design fixation

Topics: systems development system development method system support

Methods: conceptual modelling simulation design science grounded theory design theory

Theories: theory of design fixation

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Jack of All, Master of Some: Information Network and Innovation in Crowdsourcing Communities

Can Immersive Systems Improve Creativity Performance? An Exploratory Study

Towards an understanding of the use of problem and design spaces during object-oriented system development