Digital Detox Research: An Analysis of Applied Methods and Implications for Future Studies

2023 | International Conference on Business Informatics | Citations: 0

Authors: Hager, Nina; Stangl, Fabian J.; Riedl, René

Abstract: The development and increasing use of technology worldwide can lead to potentia ... Expand

Abstract: The development and increasing use of technology worldwide can lead to potential negative consequences for individuals' well-being and productivity. To counteract negative consequences, both scientific research and practice have shown increasing interest in digital detox research, a rising phenomenon of abstinence and temporary or complete disengagement from digital technologies. To lay a foundation for future research, we conducted a systemic literature review with a focus on the methodological aspects of the existing empirical digital detox studies. Our literature search process revealed a total of 65 studies. Our analyses of this literature basis revealed five different research fields (communication, education, tourism, well-being and health, work environment), and we analyzed the empirical studies in these fields regarding applied research approach, research method, and sample size. This review provides methodological insights to advance the scientific inquiry on digital detox research, a relatively nascent, yet increasingly relevant research topic. Collapse

Topics: internet technology database system individual productivity Facebook IS discipline

Methods: literature study experiment mixed method survey experimental group

Social media analytics and value creation in urban smart tourism ecosystems

2017 | Information & Management | Citations: 9

Authors: Brandt, Tobias; Bendler, Johannes; Neumann, Dirk

Abstract: In this article, we demonstrate the potential value that the spatial and semanti ... Expand

Abstract: In this article, we demonstrate the potential value that the spatial and semantic analysis of social media messages can provide to smart tourism ecosystems. Building upon a showcase of 600,000 Twitter messages in San Francisco, we illustrate insights for stakeholders within the tourism sector from various analyses, including kernel density estimation and latent Dirichlet allocation. We show that social media analytics captures spatial patterns within the city that relate to the presence of users and the environmental and topical engagement. Furthermore, we outline how these patterns serve as an input to value creation for smart urban tourism. Collapse

Topics: Twitter social media value creation computer hardware social media analytics

Methods: spatial analysis sensitivity analysis natural language processing design artifact latent dirichlet allocation

Effects of tourism information quality in social media on destination image formation: The case of Sina Weibo

2017 | Information & Management | Citations: 13

Authors: Kim, Sung-Eun; Lee, Kyung Young; Shin, Soo Il; Yang, Sung-Byung

Abstract: This study investigates the role of content and noncontent cues of tourism infor ... Expand

Abstract: This study investigates the role of content and noncontent cues of tourism information quality in forming users’ destination image in social media. Empirical analysis based on data collected from Sina Weibo users suggests that several content cues and web page design as a noncontent cue are positively related with cognitive and affective images, which lead to a conative image. This study contributes to the body of knowledge on the role of tourism information quality in social media by providing empirical evidence on destination image formation. It also helps tourism managers build their marketing strategies to attract more tourists through social media. Collapse

Topics: social media web page Sina Weibo website data quality

Methods: survey literature study factor analysis data transformation statistical hypothesis test

Smart tourism: Traveler, business, and organizational perspectives

2017 | Information & Management | Citations: 4

Authors: Koo, Chulmo; Park, Jaehyun; Lee, Jae-Nam

Abstract: EditorialSmart tourism: Traveler, business, and organizational perspectives As ... Expand

Abstract: EditorialSmart tourism: Traveler, business, and organizational perspectives As a genre of social sciences, tourism research has been a core of interdisciplinary studies, merging with diverse study areas, such as geography, anthropology, economics, and sociology [1]. Smart tourism research (STR) seeks to identify better design and systems, effective methodologies and approaches, and efficient resource management in synthesizing new value propositions for tourists as well as tourism and hospitality business industries. Based on smart tourism phenomena, diverse technologies (e.g., application technologies, sensors, data analytics, optimization, and visualization) have taken a critical role to produce multiple levels of social materiality and economic impact [2].Smart tourism is a social phenomenon arising from the convergence of citizens' daily life in business [3] and tourism ecosystems [4] (see Fig. 1). The layers of smart city and tourism provide systems, which involve flows and exchanges of data and information. Such flows and exchanges constantly depend on interdependence and interact with external systems (e.g., transportation, healthcare, and payment systems), along with resource sharing for optimization. Optimization is achieved through advance technologies in the ecosystems with the support of residential government policies and systems integration [2][3][4]."Smart" implies "smartness," which means not only fast, convenient, cheap, and intelligent for a traveler, but also efficient, effective, productive, and creative for business in terms of providing and consuming tourism products and services through a network of cooperating businesses. These businesses can collaborate in an interoperable manner to seamlessly exchange data and information for achieving mutual goals with other companies or institutions through business processes. We suggest four dimensions categorizing the smart tourism state of converging businesses from the overlapped structures between smart city and tourism for a traveler, organization, and business (see Table 1).Consequently, the tourism paradigm is transformed as types of infrastructure-oriented, knowledge-intensive, interoperable, and productive means for sustainable competitive advantage. The first important factor is connectivity methods (e.g., searching, booking, paying, reviewing, and recommending). These methods enable smart city citizens and smart tourism tourists, from outbound tourists (i.e., those leaving their residence country) to inbound tourists (i.e., those arriving in a different country), to find better tourism products and services in a particular context. Second, relationships should be robust under turbulent environment for existing companies to sustain stable tourism business activities. Third, creativity from outsiders or among stakeholders generates disruptive products and services for tourism markets. Finally, productivity indicates an attempt to increase operational excellence in productions between smart city and tourism ecosystems.In IS research, STR is considered an imperative knowledge that explores new interpretations of contents, devices, and services. Particularly, they are related to the issue of digital convergence technology generating various new forms and features of digital innovations in tourism and hospitality industries [2,5]. Thus, STR interests and contributions are condensed into three major streams in the broader areas of IS, marketing, and tourism and hospitality research: (1) conceptual foundations and domains of smart tourism ecosystems [2,4,6], (2) ICT-enabled applications and artifacts for smart cities and smart tourism [7-9], and (3) theoretical directions and research methodologies [7,10,11].Nonetheless, endeavors of established academic communities have encountered two research dilemmas. One is a difficulty to identify the contextual inquires of smart tourists, dealing with the completeness of total experience of tourists during traveling (e.g., motivations and desires before traveling, decisions and interactions during traveling, and extensions after traveling). The other is a difficulty to produce business models, services, economic input/output, and applications for smart city and smart tourism.With these two research dilemmas as basis, this special issue highlights three research challenges. First, what patterns and protocols of tourists' contextual inquiries (e.g., spatial, temporal, and purposive criteria) can identify the forms and features of new ICT-enabled smart tourism applications for ensuring unexpected economic ramification, growth, and contributions for a digital society? Second, how can the tourists' functional services (e.g., booking, payment, tracking transportations), latent behaviors (e.g., cognitive comments and affective emotions), and purposes of traveling (e.g., leisure and recreation, visiting friends and relatives, and business) be theorized on the established smart tourism applications? Finally, what methodological approaches are relevant or rigorous in elucidating effective and efficient tourists' behaviors, decision making, and satisfaction during traveling?Given this scope of the special issue, we provide an outline, which incorporates tourism issues in IS research. Thirty-five papers were received for publication consideration. After several rounds of rigorous review processes, we decided to publish 11 papers in this special issue.The first article, "The effects of tourism information quality in social media on destination image formation: The case of Sina Weibo," is by Ms. Sung-Eun Kim, Dr. Kyung Young Lee, Soo iI Shin, and Dr. Sung-Byung Yang. This paper investigates the role of content and non-content cues of tourism information quality in forming user destination image in social media. With an empirical analysis of the Sina Weibo data, the authors highlight the importance of non-content cue that suggests high quality information content structure and web design for effective destination marketing strategies, concerning different types of users' contextual inquires. Collapse

Topics: social media social network big data social influence decision making

Methods: case study mixed method ontological modelling design artifact design science

Theories: complexity theory

Conceptual foundations of a landmark personality scale based on a destination personality scale: Text mining of online reviews

2017 | Information Systems Frontiers | Citations: 2

Authors: Shin, Seung-Hun; Yang, Sung-Byung; Nam, Kichan; Koo, Chulmo

Abstract: Landmarks play an important role in representing tourist destinations because th ... Expand

Abstract: Landmarks play an important role in representing tourist destinations because they symbolize a destination’s image and personality. Despite the significance of landmarks to the perception of a destination’s image and personality, a personality scale based on landmarks has not been developed. To this end, the purpose of this study is to propose a conceptual foundation of a landscape personality scale based on a destination personality scale using online travel reviews, which are regarded as more valid sources for understanding actual tourist perceptions than simple answers to survey questionnaires. The results of this study imply that the words that describe specific landmarks may differ from those that portray the entire destination and suggest that the words tourists actually use in real situations to characterize tourism resources can be distinguished from hypothetical words of a destination personality scale. Finally, the theoretical and practical implications of the research and directions for future studies are discussed. Collapse

Topics: personality online review programming language frequency of use marketing management

Methods: survey literature study survey design case study

Moving from Access to Use of the Information Infrastructure: A Multilevel Sociotechnical Framework

2013 | Information Systems Research | Citations: 22

Authors: Racherla, Pradeep; Mandviwalla, Munir

Abstract: Universal access (UA) to the Internet and the associated information infrastruct ... Expand

Abstract: Universal access (UA) to the Internet and the associated information infrastructure has become an important economic and societal goal. However, UA initiatives tend to focus on issues such as physical access and geographical ubiquity, and they measure adoption through penetration rates. In this paper, we apply an interpretive case study approach to analyze the Philadelphia wireless initiative to provide insights into the nature of UA and extend this concept to also consider universal use (UU). UU is important because simply providing access does not guarantee use. UU is presented as a conceptual goal that starts with the challenge of physical access, but which necessarily also leads to considerations of use. The results show that the human and technological elements underlying individual access and use are deeply embedded within various institutional elements and collectives that enable but also constrain meaningful use. We integrate our findings into a multilevel framework that shows how access and use are influenced by both micro and macro factors. This framework provides new insights into the study of the information infrastructure, digital divide, and public policy. Collapse

Topics: information system use innovation management digital divide information technology infrastructure internet technology

Methods: qualitative coding case study hierarchical linear modeling archival research focus group

Theories: socio technical theory

Mass Customisation through Personalised Brochures: The Role of Emerging Technologies

2007 | European Conference On Information Systems | Citations: 0

Authors: Migas, N; Anastasiadou, C; Buchanan, W; Marshall, J

Abstract: This paper argues that despite the wide adoption of Internet technologies in des ... Expand

Abstract: This paper argues that despite the wide adoption of Internet technologies in destination marketing, information is still disseminated through printed brochures that have largely remained unchanged and unaffected by the trend towards greater personalisation of service. We argue that innovations in IT such as digital printing, allow for the replacement of the inflexible brochures of the past with dynamic, customised brochures. Such changes allow the Destination Marketing Organisations (DMOs) and other tourism providers to significantly improve the element of personalisation of their products, gain valuable marketing and intelligence data about their customers and substantially reduce their printing and posting costs. Collapse

Topics: usability user interface marketing information system innovation management technology adoption

Methods: case study

Attitudes towards internet use among travel agencies in greece

2006 | European Conference On Information Systems | Citations: 0

Authors: Vrana, V; Zafiropoulos, Costas; Paschalidis, S

Abstract: Internet has tremendous potential for creating business opportunities. Travel ag ... Expand

Abstract: Internet has tremendous potential for creating business opportunities. Travel agencies should take advantage of the Internet and refocus their business strategies to maintain their competitiveness in order to avoid being replaced. The purpose of this study is to explore agents’ attitudes towards Internet applications and also to find out the current state of Internet use and the relative maturity of the websites among travel agencies in Greece. An on-line survey addressed to all tourism agencies which are members of Official Greek web directories, provides the attitudes of travel agents. The findings of the study indicate that Greek travel agencies consider Internet as a means to expand and complete online business, keep up with competition, and do more effective marketing. However security issues and lack of interpersonal communication are the main barriers for Internet adoption. Findings suggest that the current delay regarding full use of Internet adoption will probably last for at least the near future. Collapse

Topics: internet technology website information system use marketing management web application

Methods: survey descriptive statistic