Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse

2023 | Information Systems Frontiers | Citations: 0

Authors: Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Rana, Nripendra P.; Baabdullah, Abdullah M.; Kar, Arpan Kumar; Koohang, Alex; Ribeiro-Navarrete, Samuel; Belei, Nina; Balakrishnan, Janarthanan; Basu, Sriparna; Behl, Abhishek; Davies, Gareth H.; Dutot, Vincent; Dwivedi, Rohita; Evans, Leighton; Felix, Reto; Foster-Fletcher, Richard; Giannakis, Mihalis; Gupta, Ashish; Hinsch, Chris; Jain, Animesh; Jane Patel, Nina; Jung, Timothy; Juneja, Satinder; Kamran, Qeis; Mohamed AB, Sanjar; Pandey, Neeraj; Papagiannidis, Savvas; Raman, Ramakrishnan; Rauschnabel, Philipp A.; Tak, Preeti; Taylor, Alexandra; tom Dieck, M. Claudia; Viglia, Giampaolo; Wang, Yichuan; Yan, Meiyi

Abstract: The Metaverse has the potential to form the next pervasive computing archetype t ... Expand

Abstract: The Metaverse has the potential to form the next pervasive computing archetype that can transform many aspects of work and life at a societal level. Despite the many forecasted benefits from the metaverse, its negative outcomes have remained relatively unexplored with the majority of views grounded on logical thoughts derived from prior data points linked with similar technologies, somewhat lacking academic and expert perspective. This study responds to the dark side perspectives through informed and multifaceted narratives provided by invited leading academics and experts from diverse disciplinary backgrounds. The metaverse dark side perspectives covered include: technological and consumer vulnerability, privacy, and diminished reality, human–computer interface, identity theft, invasive advertising, misinformation, propaganda, phishing, financial crimes, terrorist activities, abuse, pornography, social inclusion, mental health, sexual harassment and metaverse-triggered unintended consequences. The paper concludes with a synthesis of common themes, formulating propositions, and presenting implications for practice and policy. Collapse

Topics: virtual reality privacy unintended consequence artificial intelligence IT security

Methods: digital trace data computational algorithm design guideline synthesis ethnography

High-Risk Deviant Decisions: Does Neutralization Still Play a Role?

2021 | Journal of the Association for Information Systems | Citations: 0

Authors: Trinkle, Bradley; Warkentin, Merrill; Malimage, Kalana; Raddatz, Nirmalee

Abstract: Extant research has shown that neutralization processes can enable potential IS ... Expand

Abstract: Extant research has shown that neutralization processes can enable potential IS security policy violators to justify their behavior and overcome the deterrence effect of sanctions in order to engage in unethical behaviors. However, such sanctions are typically moderate and not career ending. We test the boundary conditions of this theory by evaluating whether neutralization plays a role in overcoming the impact of extreme levels of deterrence. We extend the Siponen and Vance (2010) framework within a professional context that assigns extreme sanctions to violators. Using the scenario-based factorial survey method common in IS security research, we collected data from future auditors who understand these extreme sanctions. We test the reasons that auditors may use to form intentions to falsify information concerning an information security issue with a company's accounting information system, thereby jeopardizing data integrity and security by modifying working papers to hide irregularities and, by doing so, violating their professional standards, which could result in career-ending sanctions. We empirically validated and tested the theoretical model. Our results show that sanctions play an important role in reducing employees' intentions to violate policy but that, even under extreme boundary conditions, employees might seek to rationalize their unethical behavior by denying responsibility for their actions through, for example, arguing that their supervisors pressured them into performing the violations. We also establish that messages heightening the awareness and perceptions of the certainty and severity of organizational punishment are likely to attenuate such deviant behaviors. We discuss the implications of these findings and suggest future avenues for research. Collapse

Topics: behavioral intention accounting IT career IT security threat accounting information system

Methods: survey hierarchical linear modeling statistical hypothesis test experiment experimental design

Theories: deterrence theory neutralization theory behavioral theory general deterrence theory protection motivation theory

The Internet of Things (IoT): A Research Agenda for Information Systems

2020 | Communications of the Association for Information Systems | Citations: 8

Authors: Baiyere, Abayomi; Topi, Heikki; Venkatesh, Viswanath; Wyatt, John; Donnellan, Brian

Abstract: The Internet of things (IoT) is emerging as an integrated set of digital innovat ... Expand

Abstract: The Internet of things (IoT) is emerging as an integrated set of digital innovations with the potential to unleash unprecedented opportunities and create significant challenges from both technological and societal perspectives. The IoT’s emergence signals many valuable opportunities (particularly for information systems (IS) scholars) to conduct scholarly inquiries. We posit that, since the IS discipline operates at the intersection of information technologies’ (IT) social, business, and technical aspects, IS scholars have a unique capacity to understand and contribute to advancing research on this new topic and associated phenomena. We outline the IoT’s distinctive attributes and their implications for existing IS research traditions. Furthermore, we highlight some illustrative research perspectives from which IS scholars can study the IoT. We highlight a research agenda for IS in two different ways. First, we discuss four IS characteristics that change based on IoT elements: 1) the physio-digital continuum, 2) multi-level exploration of IS, 3) composite affordance, and 4) heterogeneity. Second, we discuss the ways in which the IoT opens up research opportunities based on its impact on four major thematic domains: 1) organizations, 2), technology, 3) individuals, and 4) society. Collapse

Topics: internet of things mobile system IS discipline computer hardware affordance

Methods: theory development design artifact business process modeling

Theories: theory of affordance

Affordance potency: Explaining the actualization of technology affordances

2017 | Information and Organization | Citations: 69

Authors: Anderson, Chad; Robey, Daniel

Abstract: Given the importance of information technology (IT) in effecting organizational ... Expand

Abstract: Given the importance of information technology (IT) in effecting organizational change, scholars have strived for many years to theorize the ways in which IT can produce the changes intended for it. Recent arguments claim that most information systems (IS) research has taken a limited theoretical focus on the information technology (IT) artifact, which arguably should be at the core of the IS discipline (Benbasat & Zmud, 2003). This research engages directly with the IT artifact by evaluating the use of an electronic medical records system and its relation to actualization of technology affordances. We conducted a case study at a large urban acute care hospital in the Midwestern United States with registered nurses working on inpatient care units as the clinicians of interest. Through interviews with nurses and other clinical stakeholders, observation of nurse's work practices on three patient care units in the hospital, and direct examination of the medical records system, we develop theoretical insights into the role of IT in work practices. The novel concept of affordance potency is introduced as an integral theoretical construct in our model of affordances, helping to explain actualizations of IT in use. Our contribution provides a nuanced yet powerful way of understanding the nature of IT artifacts and their relationships to technology users and work practice. Collapse

Topics: affordance user experience usability electronic health record unintended consequence

Methods: qualitative interview design artifact case study theory development conceptual modelling

Theories: theory of affordance

Mediating the intersections of organizational routines during the introduction of a health IT system

2012 | European Journal of Information Systems | Citations: 18

Authors: Novak, Laurie; Brooks, JoAnn; Gadd, Cynthia; Anders, Shilo; Lorenzi, Nancy

Abstract: Public interest in the quality and safety of health care has spurred examination ... Expand

Abstract: Public interest in the quality and safety of health care has spurred examination of specific organizational routines believed to yield risk in health care work. Medication administration routines, in particular, have been the subject of numerous improvement projects involving information technology development, and other forms of research and regulation. This study draws from ethnographic observation to examine how the common routine of medication administration intersects with other organizational routines, and why understanding such intersections is important. We present three cases describing intersections between medication administration and other routines, including a pharmacy routine, medication administration on the next shift and management reporting. We found that each intersection had ostensive and performative dimensions; and furthermore, that IT-enabled changes to one routine led to unintended consequences in its intersection with others, resulting in misalignment of ostensive and performative aspects of the intersection. Our analysis focused on the activities of a group of nurses who provide technology use mediation (TUM) before and after the rollout of a new health IT system. This research offers new insights on the intersection of organizational routines, demonstrates the value of analyzing TUM activities to better understand the relationship between IT introduction and changes in routines, and has practical implications for the implementation of technology in complex practice settings. Collapse

Topics: problem solving unintended consequence electronic mail systems implementation information system use

Methods: field study theory development case study

Generating and Browsing Multiple Taxonomies Over a Document Collection

2003 | Journal of Management Information Systems | Citations: 13

Authors: Spangler, Scott; Kreulen, Jeffrey T.; Lessler, Justin

Abstract: We present a novel system and methodology for generating and then browsing multi ... Expand

Abstract: We present a novel system and methodology for generating and then browsing multiple taxonomies over a document collection. Taxonomies are generated using a broad set of capabilities, including meta data, key word queries, and automated clustering techniques that serve as a seed taxonomy. The taxonomy editor, eClassifier, provides powerful tools to visualize and edit each taxonomy to make it reflective of the desired theme. Cluster validation tools allow the editor to verify that documents received in the future can be automatically classified into each taxonomy with sufficiently high accuracy. In general, those seeking knowledge from a document collection may have only a vague notion of exactly what they are attempting to understand, and would like to explore related topics and concepts rather than simply being given a set of documents. For this purpose, we have developed MindMap, an interface utilizing multiple taxonomies and the ability to interact with a document collection. Collapse

Topics: Napster computer hardware unintended consequence brainstorming user requirement

Methods: cluster analysis decision tree classification machine learning chi squared test natural language processing

Adoption, implementation and use of lotus notes in Singapore

2000 | International Journal of Information Management | Citations: 2

Authors: Tung, L.L.; Tan, J.H.; Er, J.P.L.; Lian, K.; Turban, E.

Abstract: Notes (now Notes/Domino) is a comprehensive enterprise-wide groupware infrastruc ... Expand

Abstract: Notes (now Notes/Domino) is a comprehensive enterprise-wide groupware infrastructure technology that facilitates communication and collaboration. It is used for developing applications that increase productivity and pro"tability. This study reports the result of a "eld study conducted in Singapore. The results provide an insight about the adoption process of Notes, its strategic use of Notes and the bene"ts realized by organizations. In addition, this study attempts to relate di!erent types of organizations (classi"ed by their culture and technology levels) to the perceived impacts of the introduction of Notes. The major "ndings indicated that the adoption of Notes is strongly associated with the existing technology level of organizations. However, contrary to common belief, organizations with medium-technology levels are making signi"cantly more use of Notes than organizations with high-technology levels. The study also indicated that organizations with a mechanistic culture use more of Notes for monitoring purposes while organizations with organic culture use it more for dissemination of information and for communication. 2000 Elsevier Science Ltd. All rights reserved. Collapse

Topics: information exchange computer supported cooperative work productivity systems implementation organizational culture

Methods: survey descriptive statistic qualitative interview parametric test one-way ANOVA