Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

2023 | Information Systems Frontiers | Citations: 0

Authors: Lal, Banita; Dwivedi, Yogesh K.; Haag, Markus

Abstract: With the overnight growth in Working from Home (WFH) owing to the pandemic, orga ... Expand

Abstract: With the overnight growth in Working from Home (WFH) owing to the pandemic, organisations and their employees have had to adapt work-related processes and practices quickly with a huge reliance upon technology. Everyday activities such as social interactions with colleagues must therefore be reconsidered. Existing literature emphasises that social interactions, typically conducted in the traditional workplace, are a fundamental feature of social life and shape employees’ experience of work. This experience is completely removed for many employees due to the pandemic and, presently, there is a lack of knowledge on how individuals maintain social interactions with colleagues via technology when working from home. Given that a lack of social interaction can lead to social isolation and other negative repercussions, this study aims to contribute to the existing body of literature on remote working by highlighting employees’ experiences and practices around social interaction with colleagues. This study takes an interpretivist and qualitative approach utilising the diary-keeping technique to collect data from twenty-nine individuals who had started to work from home on a full-time basis as a result of the pandemic. The study explores how participants conduct social interactions using different technology platforms and how such interactions are embedded in their working lives. The findings highlight the difficulty in maintaining social interactions via technology such as the absence of cues and emotional intelligence, as well as highlighting numerous other factors such as job uncertainty, increased workloads and heavy usage of technology that affect their work lives. The study also highlights that despite the negative experiences relating to working from home, some participants are apprehensive about returning to work in the traditional office place where social interactions may actually be perceived as a distraction. The main contribution of our study is to highlight that a variety of perceptions and feelings of how work has changed via an increased use of digital media while working from home exists and that organisations need to be aware of these differences so that they can be managed in a contextualised manner, thus increasing both the efficiency and effectiveness of working from home. Collapse

Topics: remote work IT supported collaboration pandemic information system use spreadsheet

Methods: diary study survey qualitative interview theoretical contribution

Feedback on Shopping Receipt Data Through a Mobile App: A Pilot Study

2023 | HICSS | Citations: 0

Authors: Lurz, M.; Esterbauer, A.; Böhm, M.; Krcmar, H.

Abstract: Mobile applications have become popular tools for supporting healthy nutrition ... Expand

Abstract: Mobile applications have become popular tools for supporting healthy nutrition behavior. Current tools are primarily based on the detailed tracking of a user's direct consumption, thus intervening only during or even after a user has eaten something. With increasing home office hours (especially during the COVID-19 pandemic), people are eating more often at home, which has also led to a decrease in fruit and vegetable consumption. Therefore, we aim to support people in the food-shopping process. We suggest a mobile application that helps people reflect on their purchases and tries to nudge users toward healthier product choices. We conducted a pilot study with 31 participants who used the application for two consecutive weeks. During this time, we observed a decrease in the caloric values per 100 g of purchases. Furthermore, we collected positive feedback on the app regarding acceptance, usability, and user experience. Collapse

Topics: mobile application usability database system mobile health website

Methods: design artifact descriptive statistic survey usability testing design science

Towards a Digital Sleep Diary Standard

2022 | Americas Conference on Information Systems | Citations: 2

Authors: Schmitz, Lisa; Sveinbjarnarson, Bjarki Freyr; Gunnarsson, Guðni Nathan; Davíðsson, Ólafur; Davíðsson, Þór; Arnardottir, Erna; Óskarsdóttir, María; Islind, Anna Sigríður

Abstract: A sleep diary is an important tool to gather subjective sleep data, which provi ... Expand

Abstract: A sleep diary is an important tool to gather subjective sleep data, which provides key information for the diagnosis of a variety of sleep disorders. In 2012, an expert panel created a standardized sleep diary in penand-paper format. However, pen-and-paper has certain limitations, in particular, it is difficult to monitor participant compliance and memory bias. We improve upon these limitations with a digital design and identify benefits and drawbacks of the pen-and-paper format in comparison to a digital sleep diary in an empirical study based on an action design research project. The main contribution consists of five design guidelines: i) use the native environment, ii) utilize established input methods, iii) embed customization to minimize participant workload, iv) evaluate the application continuously using analytics, and v) integrate digital elements to increase compliance. Furthermore, we propose a mobile application design for a digital sleep diary that is in accordance with these guidelines. Collapse

Topics: mobile application usability systems design user experience Android

Methods: design artifact survey personal interview design guideline usability testing

Inscribing Gender: A Duoethnographic Examination of Gendered Values and Practices in Fitness Tracker Design

2019 | HICSS | Citations: 0

Authors: Cifor, Marika; Garcia, Patricia

Abstract: Using fitness trackers to generate and collect quantifiable data is a widespread ... Expand

Abstract: Using fitness trackers to generate and collect quantifiable data is a widespread practice aimed at better understanding one’s health and body. The intentional design of fitness trackers as genderless or universal is predicated on masculinist design values and assumptions and does not result in “neutral” artifacts. Instead,\ ignoring gender in the design of fitness tracking devices marks a dangerous ongoing inattention to the needs, desires, lives, and life chances of women, as well as transgender and gender nonconforming persons. We utilize duoethnography, a methodology emphasizing personal narrative and dialogue, as a tool that promotes feminist reflexivity in the design and study of fitness tracking technologies. Using the Jawbone UP3 as our object of study, we present findings that illustrate the gendered physical and interface design features and discuss how these features reproduce narrow understandings of gender, health, and lived experiences. Collapse

Topics: usability fitness tracker user interface mobile system health information system

Methods: self reported survey diary study wearables based research electrocardiography qualitative content analysis

Theories: socio technical theory theory of affordance