TRAUMA OR LIBERATION? EXPLORING THE EMOTIONAL DIMENSION OF TELEWORKING PRACTICES DURING THE COVID CRISIS LOCKDOWN THROUGH HUMORISTIC VIDEOS

2023 | European Conference On Information Systems | Citations: 0

Authors: Dudézert, Aurélie; Laval, Florence; Mitev, Nathalie; Chourabi, Olfa

Abstract: The massive and sudden deployment of telework during the Covid-19 pandemic led ... Expand

Abstract: The massive and sudden deployment of telework during the Covid-19 pandemic led to a range of emotional reactions for employees. We explore these emotions through a data set consisting of humoristic videos produced during the pandemic. Humor was used by video authors as a way of coping with this sudden transformation of work practices and expressing these emotions. We developed a video analysis protocol and a grid to analyze the types of humor mobilized. Black humor was used for instance to target power relations, and self-derision to create a feeling of recognition of telework experiences in the audience. We found that different types of humor corresponded to three dimensions, instrumental, relational and managerial, and emotions related to decreasing levels of employee control. We suggest that new ways of working in the post-Covid era can be improved through a consideration of employees' emotions and sense of control along these dimensions. Collapse

Topics: remote work IT supported collaboration pandemic social network IS management

Methods: qualitative coding videography literature study qualitative content analysis

Theories: illusion of control

Organizing Open Digital Innovation: Evidence from Hackathons

2016 | International Conference on Information Systems | Citations: 2

Authors: Choi, Minjung

Abstract: In this research, I study a novel open digital innovation phenomenon called hack ... Expand

Abstract: In this research, I study a novel open digital innovation phenomenon called hackathons. Hackathon, literally meaning a sprint of coding, is an open source programming competition for problem solving. Hackathons lead to self-organizing of a new group at the onset of a challenge, which questions a previously dominant imagery in organization studies that organization already exists as a static entity. The Information Systems (IS) scholars have recently started studying new organizational arrangements in terms of open innovation but we have paid less attention in emerging hackathon organizing. By taking a close look at this distinct environment for innovation, the study can provide a coherent account on the generative mechanism for open innovation and its relationship with the characteristics of digital technology. This research contributes to theory by looking at what transpires in this new organizing context for open digital innovation. Collapse

Topics: innovation management digital innovation open innovation source code natural hazard

Methods: qualitative interview theory development laboratory experiment videography design artifact

AFFECT AND MATERIALITY IN ENTERPRISE SYSTEMS USAGE: SETTING THE STAGE FOR USER EXPERIENCE

2011 | European Conference On Information Systems | Citations: 0

Authors: Oja, Mari-Klara; Galliers, Robert

Abstract: Drawing on the fields of organisational theory, information systems and human-co ... Expand

Abstract: Drawing on the fields of organisational theory, information systems and human-computer interaction, this paper proposes a novel perspective for studying information systems usage by individuals in organisations – in this case, in the back office of a major US-based accounting firm. By conceptualising usage as a holistic user experience – a situated and temporally emergent inseparable mesh of behaviour, bodily movements, perception, cognition and affect – the researcher can avoid misleading reductionism and the overly simplistic reasoning of technological or social determinism. To demonstrate empirically the value of this perspective, the paper focuses on the intertwining of two aspects commonly ignored in prior information systems literature – the affective and the material. Building on Pickering’s (1993) “mangle of practice”, and on the literatures on moods (Bless and Fiedler, 2006), identity (Ashforth and Mael, 1989) and sociomateriality (Orlikowski, 2010), the entanglement of human identity, affective states and enterprise systems materiality is examined, based on observational and interview data. The findings suggest that adopting this theoretical perspective facilitates understanding of the complex, situated nature of enterprise systems usage. Collapse

Topics: user experience information system use human resource management electronic human resource management system support

Methods: qualitative interview field study personal interview videography theory development

Theories: organizational theory sociomaterialism theory