Human versus automated agents: how user preferences affect future mobility systems

2023 | European Conference On Information Systems | Citations: 0

Authors: Ahadi, Ramin; Taudien, Anna; Ketter, Wolfgang

Abstract: Along with rapid advancements in digital, and physical technologies, shared aut ... Expand

Abstract: Along with rapid advancements in digital, and physical technologies, shared autonomous electric vehicles are forecasted to gradually complement and replace traditional human-based mobility systems. Information systems play a key role in such a deep socio-technical system to pave the path toward a more sustainable future. This study investigates a hybrid ride-hailing platform of automated and human-driven vehicles. Our focus lies on the demand side where we evaluate the influence of user behaviors on economic and environmental system performance. For this, we employ a data-driven agent-based simulation modeling heterogeneous vehicle and user agents calibrated by rental data of a leading vehicle-sharing company. Our findings declare that diverse customer responses to the introduction of shared autonomous electric vehicles yield significantly differing fleet performance and ecological costs. We also observe that the status quo customer communication design of ride-hailing platforms needs adjustments to maximize the potentials of future hybrid shared mobility systems. Collapse

Topics: ride sharing platform user behavior service quality decision making artificial intelligence

Methods: simulation agent based simulation experiment literature study sensitivity analysis

Theories: technology acceptance model general systems theory

Managing In-Company IT Standardization: A Design Theory

2023 | Information Systems Frontiers | Citations: 0

Authors: Ahlemann, Frederik; Dittes, Sven; Fillbrunn, Tim; Rehring, Kevin; Reining, Stefan; Urbach, Nils

Abstract: Today’s companies rely heavily on in-company information technology standards (I ... Expand

Abstract: Today’s companies rely heavily on in-company information technology standards (ICITS) to reduce costs, ensure flexibility, and facilitate the planning, implementation, and operation of IT systems. Steering and managing ICITS has proven to be challenging, revealing the need for efficient governance mechanisms. But even though prior research demonstrates the challenges of ICITS, viable advice on how to implement ICITS is scarce. In this paper, we develop an organizational design theory for the management of ICITS based on the framework of organizational control theory. We conducted a critical case study to identify basic goals, constitutive elements, and fundamental mechanisms of a working ICITS management. The resulting design goals and principles were then evaluated and further refined in the light of additional expert interviews. With our work, we wish to extend the body of theoretical knowledge on the management of ICITS and help practitioners master the various challenges occurring in this domain. Collapse

Topics: information systems standardization enterprise architecture IS maturity organizational control decision making

Methods: design theory qualitative interview design principle descriptive statistic case study

Theories: organizational control theory

Smart Parking Systems and their Impact on the Efficiency of Parking Officers

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Ahmad, Alharbi,; Dincelli, Ersin

Abstract: The adoption of smart city technology has become increasingly popular in cities ... Expand

Abstract: The adoption of smart city technology has become increasingly popular in cities around the world. Internet of Things (IoT) devices, such as smart sensors, traffic lights and parking meters, are utilized in collecting and analyzing valuable data to improve the efficiency of critical infrastructure and enhance the quality of life for citizens. To increase the efficiency of its parking officers, the City of Los Angeles implemented a smart parking system on its streets in 2011. Utilizing transaction cost economics (TCE), we analyzed the number of parking citations in Los Angeles between 2015 and 2019 to examine the impact of smart parking meters on the parking officers' efficiency. We hypothesized that smart parking meters and time limit policies, defined as the allowed parking duration, positively affect the number of parking citations. To test our hypothesis, we used a fixed-effect estimation model. Our results indicate that smart parking meters and time limit policies have positive effects on the number of parking citations, leading to an improvement in the efficiency of parking officers. We discussed the theoretical and practical implications of these findings for implementing IoT projects in the public sector. Collapse

Topics: mobile system internet of things website open data

Methods: regression analysis method statistical hypothesis test

Theories: transaction cost economics

Towards Open Data Impact Evaluation Framework - An Empirical Analysis of the Demand-side Response

2023 | HICSS | Citations: 0

Authors: Ahmadi Zeleti, F.; Kerins, R.; Campbell, H.

Abstract: Open data is widely presumed to have a social, environmental, political, and ec ... Expand

Abstract: Open data is widely presumed to have a social, environmental, political, and economic impact; however, the evidence to that impact has remained scarce. The impacts must be explored and quantified to give a reasonable insight into the supply-side activities and demand-side responses. Collapse

Topics: open data online review data governance societal evaluation criteria decision making

Methods: case study survey survey design product review

Practices for Responsible AI: Findings from Interviews with Experts

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Akbari Ghatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni

Abstract: Along with advancements in Artificial Intelligence (AI) and organizations' abil ... Expand

Abstract: Along with advancements in Artificial Intelligence (AI) and organizations' ability to use AI systems in their operations and business, several ethical and moral issues emerge. In response to managing ethical AI issues, principles for Responsible AI (RAI) have been developed. However, beyond the availability of these principles, more insights are needed on how to operationalize RAI principles. In this paper, we provide empirical findings about actual RAI practices derived from interviews with experts in America and Europe. Drawing from these empirical insights, we make three contributions to RAI literature. First, we provide a synthesis of current practices for providing fair, explainable, and inclusive AI. Second, we provide an overview of roles and structures for governing RAI in organizations. Finally, we show how these practices can be integrated into different activities within AI workflows. Collapse

Topics: artificial intelligence competitive advantage decision making LinkedIn video conference

Methods: qualitative interview literature study personal interview synthesis

Boundary Reinforcement in Multisided Platforms: A Configurational Analysis of External Conditions

2023 | HICSS | Citations: 1

Authors: Akinyemi, John Patrick; Jarvenpaa, Sirkka; Ozer, Gorkem Turgut

Abstract: This article contributes to the discussion on the governance dynamics of platfor ... Expand

Abstract: This article contributes to the discussion on the governance dynamics of platform ecosystems. We take a broad perspective to understand how the environment beyond the platform ecosystem (i.e., external conditions) shapes the actions of the platform and its various actors in reinforcing platform boundaries. Prior work explored how external influences, such as societal norms and national and local regulations, influence platform ecosystems, including external competitive pressures. But studies on the broader set of potential influences from external conditions are lacking; in particular, a study of such conditions and their influence across platforms in light of boundary reinforcement is called for. Boundary reinforcement is critical for the identity and legitimacy of a platform and for longer-term platform sustenance. Using a fuzzy-set qualitative configurational analysis (fsQCA) method with input coded from 271 peer-reviewed research articles covering 29 platforms, we offer a model detailing how external conditions influence a platform's boundary reinforcement actions. Collapse

Topics: digital ecosystem fuzzy logic Upwork software developer legal information system

Methods: literature sample longitudinal research fuzzy set qualitative comparative analysis triangulation

Theories: fuzzy set theory management theory theory of abduction

Investigating the Use of Augmented Reality and Machine Learning in Electrical Engineering Courses

2023 | International Conference on Business Informatics | Citations: 0

Authors: Al Mehdawi, Miles; Dreesbach, Tobias; Gösling, Henning; Brinkmann, Marcel

Abstract: The use of augmented reality (AR) in education and training is growing increasi ... Expand

Abstract: The use of augmented reality (AR) in education and training is growing increasingly. However, applications to integrate augmented reality learning content into training for basic electrical engineering courses are scarce. The individual learning objectives of trainees complicate the digitalization of learning content, particularly for the drawing of circuit diagrams. To increase trainees' learning outcome while simultaneously relieving instructors of classroom supervision, we designed and developed an AR-based prototype, to enhance hand-drawn circuit diagrams in vocational training. The context sensitivity is achieved by combining AR with image recognition. In an experiment with twelve participants, a positive impact of the prototype on trainees' learning outcomes was observed, in comparison to a control group that received instructions without the prototype. Collapse

Topics: augmented reality smart device artificial intelligence smart glass extended reality

Methods: design artifact experimental group qualitative interview survey parametric test

A Study for Sustainable IT: Management Effects of On-Premises and On-Demand IT on Carbon Intensity

2023 | International Conference on Information Systems | Citations: 0

Authors: Alghamdi, Majed; Aghakhani, Navid; Park, Jiyong; Oh, On-Ook

Abstract: Reducing the level of carbon intensity -i.e., the level of carbon emission -is ... Expand

Abstract: Reducing the level of carbon intensity -i.e., the level of carbon emission -is an important issue in cooperate IT management. Drawing upon the belief-action-outcome (BAO) framework, this study examines the impact of two different IT resources -i.e., onpremises IT (OPIT) and on-demand IT (ODIT) -on a firm's carbon intensity. Also, we examine the moderating impact of green management strategies -i.e., environmental board oversight and environmental management incentives -on the effect of OPIT and ODIT on a firm's carbon intensity. Using panel data with a sample of 3074 observations collected from 864 firms from 2016 to 2019, we find that OPIT usage is positively associated with carbon intensity, whereas ODIT usage is negatively associated with carbon intensity. In addition, we find that, while environmental board oversight mitigates the positive direct impact of OPIT on carbon intensity, environmental management incentives reinforce the negative direct impact of ODIT on carbon intensity. Collapse

Topics: strategic management green IS environmental sustainability database system corporate governance

Methods: longitudinal research Compustat descriptive statistic Breusch-Pagan test

Theories: theory of economic growth

A Taxonomy of Algorithmic Control Systems

2023 | International Conference on Information Systems | Citations: 0

Authors: Alizadeh, Armin; Hirsch, Felix; Jiang, Jennifer; Wiener, Martin; Benlian, Alexander

Abstract: Algorithmic control (AC) uses digital technologies and advanced algorithms to c ... Expand

Abstract: Algorithmic control (AC) uses digital technologies and advanced algorithms to control workers and is rapidly becoming a central component of modern work environments.While previous research has explored the implications of AC by examining its specific forms, mechanisms, or functions, this research argues for a broader understanding of AC as socio-technical systems, explicitly considering the technological and organizational characteristics of AC. The overarching goal of this study is to identify and conceptualize the core dimensions and respective characteristics of AC systems. To achieve this goal, we develop a taxonomy based on a review of prior literature and an analysis of 21 empirical examples. Furthermore, we demonstrate the application and usefulness of the derived taxonomy by applying it to three real-world AC systems. By adopting a holistic system perspective and developing a validated taxonomy, our study contributes to the theoretical understanding of AC systems and sets the stage for deeper exploration in future research. Collapse

Topics: organizational control organizational context computer hardware information technology capability Uber

Methods: literature study case study theory development computational algorithm

Theories: socio technical theory

CO-CREATING VALUE FROM ELECTRIC VEHICLE DIGITAL SERVICES: EFFECT OF PERCEIVED ENVIRONMENTAL PERFORMANCE ON PERSONAL DATA SHARING

2023 | European Conference On Information Systems | Citations: 0

Authors: Alotaibi, Awatif; Barros, Alistair; Degirmenci, Kenan

Abstract: Electric vehicles (EVs) are considered a product rather than a mobility service ... Expand

Abstract: Electric vehicles (EVs) are considered a product rather than a mobility service. The expansion of EV services requires large amounts of personal information. Due to privacy concerns, EV users may deactivate these services, leading to the discontinuance of EV services and value destruction. Service dominant logic is improving insights into the roles of resources (e.g., personal data) and institutions (e.g., concerns) in influencing individual behaviours in value co-creation (e.g., disclosing personal data). This logic is a metaperspective that needs to be integrated with mid-range theories (e.g., the enhanced antecedents-privacy concerns-outcomes) to investigate how resources, institutions and value co-creation are integrated and how to quantify this integration. This study conducted an online survey of EV users. The findings show that privacy awareness, environmental concerns and privacy concerns influence privacy calculus. However, perceived environmental performance has a stronger impact than privacy risks on intentions to continue disclosing personal data for EV services. Collapse

Topics: privacy information privacy concern participatory design environmental sustainability decision making

Methods: survey archival research survey design design methodology partial least squares path modeling

Theories: privacy calculus theory service-dominant logic