Linking United Nations Sustainable Development Goals with the Impact of ICT4D Research – A Theory of Change Approach

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Arikenbi, Temitayo; Boell, Sebastian; Li, Yan; Thomas, Manoj

Abstract: Information and communication technology for development (ICT4D) research are i ... Expand

Abstract: Information and communication technology for development (ICT4D) research are increasingly impactful in the field of IS, as they aspire to deliver developmental benefits across the different domains of application. Unfortunately, many ICT4D projects often fail to demonstrate in a quantifiable way how they have contributed to development. The United Nations mechanisms for global development, currently the Sustainable Development Goals (SDGs), offers a quantifiable basis for assessing developmental goals attainment in general, and has been adopted for some ICT4D projects. However, there is a knowledge gap regarding how SDGs can be achieved through ICT4D initiatives at the local levels, especially when indicators for SDGs are all at a global level. In this research, we propose a Theory of Change (ToC) approach to link ICT4D project outcomes to specific SDG targets through a set of clearly articulated change pathways. We demonstrate how project-level indicators can then be developed to measure the ICT4D project's impact on SDGs. An example of the approach is provided in the context of the Techies Without Borders project called 'Continues Medical Education Solutions (CMES). The case study shows how ToC is used to explicitly create project-level indicators that are linked to a specific SDG target. This research makes an important contribution by providing guidance to IS researchers seeking to align ICT4D projects with UN SDGs. Collapse

Topics: information and communication technology for development digital divide

Methods: case study

Theories: theory of change

Introduction to the Minitrack on Business Intelligence, Business Analytics, and Big Data: Innovation, Deployment, and Management

2023 | HICSS | Citations: 0

Authors: Ariyachandra, Thilini; Marjanovic, Olivera; Dinter, Barbara

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Topics: IT security organizational value big data

Methods: action design research personal interview structured literature research

Exploring Parental Influence on Children's Cyber Hygiene

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Armeen, Inaiya; Yang, Ning; Abbaraju, Pranith

Abstract: In today's digital age, children are highly vulnerable to various cybersecurity ... Expand

Abstract: In today's digital age, children are highly vulnerable to various cybersecurity threats, highlighting the importance of instilling good cyber hygiene. While several factors contribute to children's cyber hygiene, parents in particular play a crucial role. This study examines how parents influence their children's cyber hygiene. Drawing on role model theory and parental mediation theory, we propose that parental factors, such as their cyber hygiene practices, guidance through open conversations about online safety, restrictions on device and internet usage, and digital safety measures, can positively impact their children's cyber hygiene. We plan to use a mixed-methods design that includes semi-structured interviews and surveys to test our hypotheses. The findings of this study will contribute to the literature on cyber hygiene and aid in developing effective strategies to promote good cyber hygiene among children. Collapse

Topics: information system use

Methods: mixed method survey personal interview qualitative interview conceptual modelling

Theories: psychological theory social learning theory

Uniting Through Difference: Rich Cultural-Identity Expression as a Conduit to Inclusion

2023 | Organization Science | Citations: 0

Authors: Arnett, Rachel D.

Abstract: Although previous research suggests that bringing attention to minority cultural ... Expand

Abstract: Although previous research suggests that bringing attention to minority cultural identities in the workplace can lead to professional penalties, this research provides promising evidence that the opposite can occur. I examine how cultural minority employees engaging in rich and meaningful conversations about their racial, ethnic, and national backgrounds (referred to as rich cultural-identity expression) influences majority-group coworkers’ inclusive behaviors, such as majority-group employees’ willingness to socially integrate with and professionally support minority coworkers. Three experiments found evidence of majority-group employees behaving more—not less—inclusively toward minority coworkers who engaged in rich cultural-identity expression, as opposed to small talk that did not bring attention to a minority cultural background. Even when minority employees richly expressed negatively valenced cultural information that could provoke anxiety (such as issues with discrimination), this form of sharing had positive effects on most measures of inclusive behavior in Studies 2 and 3 (although one exception was found in Study 3). No benefits were observed when minority employees engaged in surface-level cultural-identity expression (Studies 2 and 3) and intimate, noncultural self-disclosure (Study 2). The power of rich cultural-identity expression is its ability to increase majority-group individuals’ status perceptions of, feelings of closeness to, and sense of learning potential from minority coworkers. This research provides promising evidence that minority employees may be able to express valued aspects of their cultural identities while gaining—as opposed to jeopardizing—inclusion. Funding: This work was supported by the Wharton Behavioral Laboratory and the Wharton Dean’s Research Fund. Supplemental Material: The e-companion is available at https://doi.org/10.1287/orsc.2022.1648. Collapse

Topics: electronic mail accounting identity management IT career pandemic

Methods: experiment survey ANOVA parametric test data transformation

Risk and the future of AI: Algorithmic bias, data colonialism, and marginalization

2023 | Information and Organization | Citations: 0

Authors: Arora, A.; Barrett, M.; Lee, E.; Oborn, E.; Prince, K.

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Topics: artificial intelligence algorithmic bias responsible artificial intelligence legal context outsourcing

Methods: computational algorithm design methodology generative adversarial network

Similar Affordances, Different Use Practices? An Investigation of Socio-Cultural Contexts in Facebook, Instagram and Twitter

2023 | International Conference on Information Systems | Citations: 0

Authors: Arslan, Kader; Trier, Matthias

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Topics: Twitter Instagram Facebook affordance user experience

Methods: survey robustness check survey design nonparametric test literature study

Theories: theory of affordance

Lessons from enterprise systems competency centers in adopting digital transformation initiatives: An assemblage approach

2023 | Information and Organization | Citations: 0

Authors: Aryal, Arun; Truex, Duane; El Amrani, Redouane

Abstract: Firms are increasingly adopting digital transformation as a strategic priority. ... Expand

Abstract: Firms are increasingly adopting digital transformation as a strategic priority. However, the path to successful transformation remains uncertain for many organizations. This paper examines the establishment and evolution of competency centers in two case study organizations, historically used in enterprise systems, in addressing the complexity and challenges of digital transformation. The interactions within these competency centers are analyzed through assemblage theory to understand the emergent relations between heterogeneous parts (technology, people, and orga­ nization) and the dynamic processes of new configurations. The insights from this research show the critical role of the competency center in any enterprise system’s success and how it could continue playing a central role in future digital transformation initiatives. By providing a new lens to examine these issues, the assemblage theory provided a new theoretical perspective to the IS field and a new alternative empirical setting to the organizational literature. Collapse

Topics: enterprise information system digital transformation enterprise resource planning IT skill business process management

Methods: qualitative interview case study personal interview design artifact literature study

Measuring the Actual Office Workspace Utilization in a Desk Sharing Environment Based on IoT Sensors

2023 | DESRIST | Citations: 0

Authors: Arz von Straussenburg, Arnold F.; Blazevic, Mevludin; Riehle, Dennis M.

Abstract: Businesses that follow the trend of flexible work arrangements with home offices ... Expand

Abstract: Businesses that follow the trend of flexible work arrangements with home offices and hybrid work models are increasingly utilizing desk sharing to allocate available desks in the office efficiently. In this work, we investigate the utilization of flexible work arrangements, specifically the implementation of desk sharing in hybrid work models. To optimize the occupancy rate of shared desks and simultaneously meet demand and save costs, it is crucial to have real-time knowledge of their availability which can be obtained by recording occupancy over time. We utilize the Design Science Research (DSR) methodology to develop a prototype solution for real-time monitoring of shared desks occupancy in hybrid work models. The proposed prototype is a low-cost solution utilizing Internet of Things (IoT) technology consisting of a motion sensor and accelerometer that collect occupancy data and transmit it via Long Range Wide Area Network (LoRaWAN). Signal processing utilizing cloud computing is employed to enhance the quality and accuracy of the data, which is subsequently made available through a web dashboard. The prototype’s effectiveness is evaluated through a small-scale pilot deployment in a real-world environment over a two-week period, with reference values obtained during periods of non-use serving as a benchmark for the evaluation. Collapse

Topics: mobile system internet of things digital dashboard application programming interface smart wearable device

Methods: design artifact wearables based research design science experiment descriptive statistic

Towards Hybrid Architectures: Integrating Large Language Models in Informative Chatbots

2023 | International Conference on Business Informatics | Citations: 0

Authors: Arz von Straussenburg, Arnold F.; Wolters, Anna

Abstract: Informative chatbots embedded in an organization-specific context can provide a ... Expand

Abstract: Informative chatbots embedded in an organization-specific context can provide a reliable, interactive, and engaging source of information for users. However, traditional chatbot techniques have limitations in processing and understanding user input and generating human-like responses. On the other hand, the latest implementations of large language models show promising results in these domains but have limitations in providing accurate and up-to-date facts from domain-specific knowledge bases. With the advent of popular chatbots like Chat-GPT, they are increasingly becoming part of organizations' digital infrastructure. In this research-in-progress paper, we argue that the strengths and weaknesses of traditional techniques and large language models are complementary. Therefore, we propose a hybrid chatbot architecture that utilizes inter-agent communication to compensate for disadvantages while enhancing the chatbot's abilities, as perceived by the user. This approach will form the basis for development and evaluation using Design Science Research (DSR) as part of our research. Collapse

Topics: information retrieval user experience

Methods: chatbot design artifact design science NLP method large language model

To Be or Not to Be Dynamic: Exploring Antecedents and Contextual Factors of Dynamic Capabilities

2023 | Americas Conference on Information Systems | Citations: 0

Authors: Asadiara, Amir; Farhadloo, Mohsen; Ahuja, Suchit

Abstract: Firms are known to struggle to find the best recipe for achieving different for ... Expand

Abstract: Firms are known to struggle to find the best recipe for achieving different forms of innovation, digital transformation, and superior performance based on their bundle of resources and strategies in the presence of various environmental factors that can pose new opportunities and threats. In this vein, although the dynamic capabilities (DC) framework can explain how firms address competitive advantage, especially in uncertain environments, it is still not clear how these capabilities are built. To fill this gap, we aim at investigating the antecedents of organizational dynamic capabilities and eventually presenting a big-picture framework that includes almost every internal and external factor that might play a role in the process of building organizational dynamic capabilities. By exploring the adoption of the affordance lens and considering the role of organizational strategic alignment, we lay the foundation for future research into the mechanisms and micro-foundations of dynamic capabilities. Collapse

Topics: affordance user experience IT alignment usability strategic management

Methods: design artifact theoretical contribution

Theories: dynamic capabilities theory theory of affordance